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Candlewood Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Interior
Indoor pool
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Breakfast included
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The price is $89
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Total with taxes and fees
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About the neighborhood

Asheville

Candlewood Suites Asheville Downtown by IHG places you next to Innsbruck Mall and within a 15-minute walk of AMF Star Lanes - Asheville. This 103-room hotel welcomes guests with conveniences like a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Pack Square - 2 min drive - 1.3 miles
  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Burger King - ‬3 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

At Candlewood Suites Asheville Downtown by IHG, guests enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Other amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Fairfield Inn & Suites by Marriott Asheville Tunnel Road
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,001 reviews
$89 nightly
The price is $101
Jun 2 - Jun 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation (varies based on length of stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Are free cancellation options available at Candlewood Suites Asheville Downtown by IHG?

Candlewood Suites Asheville Downtown by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Asheville Downtown by IHG?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Asheville Downtown by IHG on Jun 7, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Candlewood Suites Asheville Downtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Asheville, and it's just steps from Innsbruck Mall. You'll also find Harrah's Cherokee Center - Asheville and The Orange Peel within a short drive.

Will I be able to park at Candlewood Suites Asheville Downtown by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites Asheville Downtown by IHG have a casino on the premises?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Asheville Downtown by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Candlewood Suites Asheville Downtown by IHG?

Couples staying at this hotel will appreciate amenities like bathrobes as well as an indoor pool and a bar/lounge.

Are there hot tubs at Candlewood Suites Asheville Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Asheville Downtown by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Asheville Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Asheville Downtown by IHG for a fee of USD 30 per accommodation, per night. The property also provides an off-leash area.

Are there connecting rooms at Candlewood Suites Asheville Downtown by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Candlewood Suites Asheville Downtown by IHG?

The closest major airport to Candlewood Suites Asheville Downtown by IHG is Asheville Regional Airport (AVL), which is 14.3 mi away (22 minutes by car).

Can I book a room with a balcony at Candlewood Suites Asheville Downtown by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites Asheville Downtown by IHG.

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 666 reviews
Rating 8 - Good. 116 out of 666 reviews
Rating 6 - Okay. 29 out of 666 reviews
Rating 4 - Poor. 17 out of 666 reviews
Rating 2 - Terrible. 27 out of 666 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Cleanliness
Room not clean, roaches in the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Mong

Stayed 1 night in Feb 2026

8/10 Good

Chandler

Stayed 1 night in Feb 2026

10/10 Excellent

Amelie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, stayed with my kids. The pool and hot tub were so nice! The room was big and comfortable and clean and the staff were so friendly! Watched the sunset from the rooftop space and a great view of lovely Asheville! Highly recommended a will be staying here again!
Stayed 1 night in Jan 2026

6/10 Okay

Heather

Room was ok, aside from someone flinging nicotine packets on the ceiling and wall and then not
Stayed 2 nights in Jan 2026

8/10 Good

William

Stayed 1 night in Jan 2026

6/10 Okay

Shaquita

Traveled with family
Disliked: Cleanliness
Lobby smelled like pee
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very welcoming. Room was clean and fresh.
Stayed 1 night in Jan 2026

10/10 Excellent

Marguerite

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, we travelled with our dog, staff was so friendly, room tidy and large were a family of 4, enough room all, everything you need and a shop. Definitely stay again, everyone was so accommodating. We had a lovely stay tx
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious suite, comfortable bed
Stayed 3 nights in Dec 2025

8/10 Good

Jina

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the property! It was well lit, clean and pleasant! I was traveling with my cat, and the hotel was very accommodating to us. ( even my cat had fun ) - the front desk staff over night were extremely kind and helpful as well. I will definitely be back soon!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, clean, comfortable beds and pillows. The AC could have been colder but very comfortable otherwise.
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Echo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick. Near food options.
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 5 nights in Dec 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Very friendly staff, the room was spacious and clean. (The location wasn’t exactly downtown, even though that was how it was described. What I think of as downtown was an 8 minute drive away.)
Stayed 2 nights in Dec 2025

10/10 Excellent

james

Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pet friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Trakecha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Clean, new and the room was ... Roomy
Stayed 2 nights in Dec 2025

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