See all properties

Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel in Asheville with a 24-hour fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Interior
Indoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Country Inn & Suites by Radisson, Asheville West near Biltmore

West Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
$80 nightly
The price is $91
Feb 22 - Feb 23
Total with taxes and fees
Country Inn & Suites by Radisson, Asheville West near Biltmore

About the neighborhood

Asheville

Candlewood Suites Asheville Downtown by IHG places you next to Innsbruck Mall and within a mile (2 km) of Buncombe County Courthouse. This 103-room hotel welcomes guests with conveniences like a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Pack Square - 2 min drive - 1.3 miles
  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel in Asheville with a 24-hour fitness center and a rooftop terrace
At Candlewood Suites Asheville Downtown by IHG, guests enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Other amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,888 reviews
$66 nightly
The price is $75
Feb 15 - Feb 16
Total with taxes and fees
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation (varies based on length of stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Are free cancellation options available at Candlewood Suites Asheville Downtown by IHG?

Candlewood Suites Asheville Downtown by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do around Candlewood Suites Asheville Downtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Asheville, and it's just steps from Innsbruck Mall. You'll also find Blue Ridge Parkway Asheville Entrance and Asheville Mall within a short drive.

Will I be able to park at Candlewood Suites Asheville Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Asheville Downtown by IHG have a casino on the premises?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Asheville Downtown by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Candlewood Suites Asheville Downtown by IHG?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and an indoor pool.

Does Candlewood Suites Asheville Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Asheville Downtown by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Asheville Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Asheville Downtown by IHG for a fee of USD 30 per accommodation, per night. The property also provides an off-leash area.

Does Candlewood Suites Asheville Downtown by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Candlewood Suites Asheville Downtown by IHG?

The closest major airport to Candlewood Suites Asheville Downtown by IHG is Asheville Regional Airport (AVL), which is 14.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Asheville Downtown by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Asheville Downtown by IHG.

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 619 reviews
Rating 8 - Good. 110 out of 619 reviews
Rating 6 - Okay. 28 out of 619 reviews
Rating 4 - Poor. 16 out of 619 reviews
Rating 2 - Terrible. 26 out of 619 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fairly quiet, very nice staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Kandice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t very clean and it’s not located in a great area. Spend a little more money to stay closer to the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, amazing customer service, great amenities
Stayed 1 night in Oct 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
fine
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
great - except no housekeeping during stay
Stayed 7 nights in Oct 2025

8/10 Good

Mitra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was simple and clean. The full size refrigerator was really nice to have. There was a lack of light for getting ready at the mirror in the main room, and the bathroom was a little bare bones. Overall it was a decent experience for a place to stay at night. The pool was a plus for kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location and the staff was very helpful and welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

8/10 Good

Rebecca Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Winston

Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and extremely clean. The staff (especially Marlene) was fantastic and made adjustments whenever necessary. The hotel even had free laundry machines. I would absolutely stay at candlewood suites again!
Stayed 5 nights in Oct 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 days It was very nice,but we had to ask for coffee,trash bags,toilet paper and put trash in hall We felt they should check room and add what is needed
Stayed 7 nights in Oct 2025

10/10 Excellent

DEMETRICE, Heiskell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff/great rooms. I will most definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Entry and rooms were extremely comfortable. They offer free laundry and have a gym and pool on-site. When I return to Asheville I will definitely be staying here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Meryl

Disliked: Property conditions & facilities
It was quite loud, it felt like the walls were thin and could hear tvs, footsteps, people talking. Also, the spigot, and shower unit looked like they could fall out of the wall any minute. There were cracks in the Timor and light poked like cheap tile work. I made front desk aware upon checkout.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Quana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

8/10 Good

Sandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great location. Family friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Winston

Stayed 4 nights in Oct 2025

Hotels