Apex Oakwood

"Weight room was very dirty, our room was decent, but had some crumbs on the floor, the elevator and hallways smelled like weed when we were walking through. And I was disappointed in the shuttle service as we needed a shuttle exactly at 5 AM but when we got down there at 4:50 it had already left to take a group and there was another group ahead of us. Our plane left at seven so it was a little nerve-racking getting there on time if they can only take so many in the shuttle they should know that when people reserve the shuttle for a certain time and not tell everyone that 5 AM is good."

"Clean rooms and friends staff"

"The front desk staff was for check in was really helpful. My only issue with that was she told me that my checkout time was 1pm Sunday since I’m a Hyatt member. That was incorrect. I personally didn’t care for the valet guy when I checked in. He came over right away to make sure I was a hotel guest while I was wrestling with my bags. No offer to help or get me a cart or anything. Then he told me he “guessed it’s ok for me to leave my car there while I check in.” What else is that area for? I think if the hotel didn’t have someone to help with bags then the valet should at least offer to get the carts for luggage. The room was clean and well stocked, the housekeepers were very nice."