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Hotel Docklands

3.0 star property
Eco-certified hotel in Antwerp with a bar

Choose dates to view prices

Photo gallery for Hotel Docklands

Front of property
Exterior
Lobby
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Kempischdok - Westkaai 84-90, Antwerp, 2000
  • Port of Antwerp
    ‪3 min walk‬
  • Antwerp Market Square
    ‪20 min walk‬
  • Antwerp Zoo
    ‪3 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪8 min drive‬

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Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Standard Double Room, Balcony

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Twin Room

City Twin Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

City Twin Room

  • 178 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Economy Room, 1 Queen Bed

  • 107 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Superior Double Room

  • 285 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

City Double Room

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Antwerp

Located in De Kaaien, Hotel Docklands is within a 5-minute walk of Port of Antwerp and within 15 minutes of other popular attractions like Museum Aan de Stroom. This 38-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and express check-in.

What's nearby

  • Port of Antwerp - 3 min walk - 0.2 miles
  • Museum Aan de Stroom - 9 min walk - 0.5 miles
  • Antwerp Market Square - 20 min walk - 1.1 miles
  • Antwerp Zoo - 3 min drive - 1.2 miles
  • Sportpaleis - 3 min drive - 2.0 miles

Getting around

  • Antwerp Noorderdokken Station - 6 min drive
  • Antwerp Port House Tram Stop - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 26 min drive

Restaurants

  • ‪Den Tros - ‬4 min walk
  • ‪Knabbel en Babbel Dam - ‬4 min walk
  • ‪Georges espressobar - ‬3 min walk
  • ‪Djingel Djangel - ‬5 min walk
  • ‪Bar Du Port - ‬5 min walk

About this property

Hotel Docklands

Eco-certified hotel in Antwerp with a bar
Guests of Hotel Docklands enjoy free WiFi in public areas, conference space, and express check-in. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Safes, phones, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

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Miscellaneous

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per night); reservations required

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 35 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Nearby parking fee: EUR 19 per night(49 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 AM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Best Western Docklands
Best Western Docklands Antwerp
Best Western Hotel Docklands
Best Western Hotel Docklands Antwerp

Frequently asked questions

What's there to do close to Hotel Docklands?

This hotel is situated in De Kaaien, just steps from Port of Antwerp and National Museum of Customs and Excise, and within a short walk of Theater ’t Eilandje. You'll also find Antwerp Market Square and Antwerp Zoo within a short drive.

Is there parking available at Hotel Docklands?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19 per night (reservations required).

Does Hotel Docklands include a casino at the property?

No, Hotel Docklands doesn't have a casino.

Is there an indoor pool at Hotel Docklands?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Docklands?

Couples staying at this hotel will value amenities like Egyptian cotton sheets, city views in some guestrooms, as well as a bar.

Does Hotel Docklands have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Docklands feature a restaurant that includes a breakfast menu?

Hotel Docklands offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Docklands allow pets to stay for free?

No, pets aren't allowed at Hotel Docklands though service animals are welcome.

Does Hotel Docklands have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Docklands?

The closest major airport to Hotel Docklands is Antwerp (ANR-Antwerp Intl.), which is 5.4 mi away (26 minutes by car). Another top airport is Brussels Airport (BRU), which is around 23.4 mi away.

Are there rooms with balconies that I can book at Hotel Docklands?

Yes, some guestrooms at Hotel Docklands offer a balcony and may feature city views.

Hotel Docklands Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 234 reviews
Rating 8 - Good. 106 out of 234 reviews
Rating 6 - Okay. 37 out of 234 reviews
Rating 4 - Poor. 10 out of 234 reviews
Rating 2 - Terrible. 5 out of 234 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Celia

Stayed 1 night in Feb 2025

8/10 Good

Jez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with free coffee and pastries for breakfast - clean room - no parking for van due to height restriction
Stayed 1 night in Sep 2024

6/10 Okay

Aldo, Santiago

Liked: Cleanliness, staff & service
Very nice location., suggestions: they need to bring bottle of water inside the rooms and need to control indoor climate or humidity, because there’s a lot of mosquitoes and insects.
Stayed 2 nights in Sep 2024

8/10 Good

Hyoung, Lidcombe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, facilities ok.staff friendly. Bit noisy outside. Parking limited.
Stayed 1 night in Aug 2024

6/10 Okay

PJ

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jai

Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Carsten

Stayed 3 nights in Apr 2024

8/10 Good

O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service

Excellent service from the staff. Very nice entry system through the phone. Unfortunately the pillows were square and not comfortable. The mattress has no springs was just one big marshmallow. Once you sink in there's no escape.
Stayed 4 nights in Feb 2024

8/10 Good

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Josée

Stayed 2 nights in Sep 2023

8/10 Good

VDE TRADE SERVICE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

M C E L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the coolest area of Antwerp

Great place with friendly staff and delicious breakfast
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Definitely recommended 3 star hotel

Great location, very quiet room. Breakfast and service both excellent… This hotel was cleaner and more friendly than some better ‘star’ hotels that I’ve stayed in - a really great option for a weekend in Antwerp!
Stayed 2 nights in Sep 2021

2/10 Terrible

Leonid

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reat Stay

Great check in and comfortable weekend trip to Antwerp.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Hotel Review

My stay was good, I would have preferred to have a double bed like I asked for but I was told that there was none available even though there only seemed to be 5 people in the hotel. Also improve the breakfast as it is rather expensive for what you get.
Stayed 4 nights in Nov 2019

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very good service - especially Jimmy at the front desk
Stayed 3 nights in Sep 2019

8/10 Good

Diaz, Kalmthout

Liked: Cleanliness, staff & service, room comfort

Good night’s sleep and friendly staff

We spent the night in this up & coming neighborhood that has seen a complete overhaul in recent years. Still quite some construction areas left but it didn’t bother us at all. We got the queen double at the end of the hall which I think is a bit larger with additional seating area, very spacious. The room was clean and holds most amenities but (I think) lacks air conditioning because they provided a ventilator in the closet. We didn’t try breakfast so no idea what that was like. The check in was a breeze and the receptionist was very helpful and friendly. If you arrive by car, remember that they don’t offer parking space of their own but you park (partially paid) in the surrounding area. All in all a good stay, slept well, 3 star hotel rating is accurate as (bath)rooms feel a bit dated, but clean and complete.
Stayed 1 night in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Quiet hotel, felt safe staying there alone. Friendly service
Stayed 2 nights in May 2019

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waiting Antwerp

Very comfortable, good breakfast. Large amount of building going on in the vicinity so some noise. A little out of the town
Stayed 1 night in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for my needs and very good food in the breakfast area. Good Wi-Fi and great staff to help.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für diese Preisklasse ein sehr gutes Hotel. Sehr netter Empfangschef, sehr(!!) bemüht mir ein Taxi zu ordern (dauerte trotzdem 60min, eine Frechheit!!!). Zimmer nach hinten raus, sehr ruhig. Würde wieder kommen.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

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