Mardan Palace

Luxury property on the beach, with 3 outdoor pools

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Photo gallery for Mardan Palace

Exterior
Creator video
Lobby
Sundeck
Private beach, beach cabanas, sun loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Kundu Mah. Yasar Sobutay Bul. No: 450/1, Antalya, 07112
  • Place, Aksu Belediyesi Halk Plajı
    ‪13 min walk‬
  • Place, Antalium Premium Mall
    ‪4 min drive‬
  • Place, Lara Beach
    ‪10 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪21 min drive‬

Room options

Classic Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Room 12+

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room with Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Pool Duplex Suite Swim-up

10.0 out of 10
Exceptional
(2 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Lake House

  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Premium Side Sea/Pool View Room +12

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Premium Family Room

  • Garden view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Premium Pool Duplex Suite Swim Up

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Grand Duplex Suite

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Premium Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room with Jacuzzi

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Presidential Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Royal Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

About the neighborhood

Antalya

Located in Lara within 2 miles (3 km) of Aksu Belediyesi Halk Plajı, Mardan Palace is within a few miles (5 km) of Antalium Premium Mall. This 543-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a winery.

What's nearby

  • Aksu Belediyesi Halk Plajı - 13 min walk - 0.7 miles
  • Antalium Premium Mall - 4 min drive - 2.6 miles
  • Lara Beach - 10 min drive - 6.5 miles
  • Konyaalti Beach - 27 min drive - 18.8 miles
  • Konyaalti Beach Park - 29 min drive - 20.2 miles

Getting around

  • Antalya Intl. Airport (AYT) - 33 min drive

Restaurants

  • ‪Topkapı Palace Hünkar Restaurant - ‬18 min walk
  • ‪Trendy Lara Hotel N-joy bar - ‬12 min walk
  • ‪Topkapı Palace Safir Ala-Carte Restaurant - ‬1 min drive
  • ‪Bosphorus Restaurant - ‬2 min walk
  • ‪Lalezar Pool Bar - ‬3 min drive

About this property

Mardan Palace

Luxury property on the beach, with 3 outdoor pools
Mardan Palace features a private beach, a winery, and a full-service spa. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for EUR 100 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include 3 outdoor pools, a free water park, and a nightclub.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free minibar items, laptop-compatible safes, and phones. Change of towels is available on request.
A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 34 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian (Paid)
  • Grill Restaurant (Paid)
  • Italian Restaurant (Paid)
  • Main Restaurant
  • Sea Food Restaurant(Paid)

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Karaoke
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Wine tasting room
  • Winery

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (58,642 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 34 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in public areas
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reception hall
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the dining venues
  • One of the swimming pools
  • Beach
  • Water park

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 9943, 4270545273

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Titanic Mardan Palace Hotel Antalya
Titanic Mardan Palace Hotel
Titanic Mardan Palace Antalya
Titanic Mardan Palace
Titanic Mardan Palace All Inclusive
Titanic Mardan Palace - All Inclusive Antalya
Titanic Mardan Palace - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at Mardan Palace?

Mardan Palace is an all-inclusive resort and rates come with buffet meals.

Is free cancellation available at Mardan Palace?

Mardan Palace provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do around Mardan Palace?

This property is situated in Lara, close to Lara Beach, Antalium Premium Mall, and Antalya Golf Club. Aksu Belediyesi Halk Plajı is also within a driving distance of 1.4 mi.

Is parking available on site at Mardan Palace?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa at Mardan Palace?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, couples treatments, and body wraps.

Does Mardan Palace feature a casino on the premises?

No, Mardan Palace doesn't have a casino.

Is there an indoor pool at Mardan Palace?

Yes, this property has an indoor pool along with 3 outdoor pools. The seasonal pool is normally open from May until October.

Is Mardan Palace good for couples?

This waterfront all-inclusive property offers many amenities for couples such as a private beach and 2 beach bars with some guestrooms featuring fireplaces.

Are there hot tubs at Mardan Palace?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Mardan Palace feature a restaurant that includes a breakfast menu?

Yes, Mardan Palace has 10 restaurants, and serves breakfast for a surcharge.

Does Mardan Palace allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mardan Palace.

Does Mardan Palace have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Mardan Palace?

The closest major airport to Mardan Palace is Antalya Intl. Airport (AYT), which is 12 mi away (33 minutes by car).

Can I book a room with a balcony at Mardan Palace?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy sea or garden views.

Does Mardan Palace offer wedding services?

Take advantage of the wedding venue at Mardan Palace if you plan to say "I do" during your trip.

Mardan Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 273 reviews
Rating 8 - Good. 44 out of 273 reviews
Rating 6 - Okay. 9 out of 273 reviews
Rating 4 - Poor. 10 out of 273 reviews
Rating 2 - Terrible. 10 out of 273 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tarek

Traveled with family
Liked: Cleanliness, staff & service, amenities
I wish I can rate more than 5 star Excellent in all aspect
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 4 nights in Nov 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Sep 2025

2/10 Terrible

Martin

Stayed 4 nights in Oct 2025

10/10 Excellent

Mohammed, Peninsula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Viswanath

Stayed 6 nights in Oct 2025

10/10 Excellent

Russell

Stayed 7 nights in Oct 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unforgettable Stay at Titanic Mardan Palace. From the moment we arrived, Titanic Mardan Palace delivered a world-class experience that exceeded every expectation. The architecture is nothing short of breathtaking—grand, opulent, and elegant. Every corridor and corner feels like a work of art. The amenities are top-tier: huge sprawling pools, private beach with cabanas, waterpark, games room with ten pin bowling and a luxury spa. Dining was a daily delight, with an impressive variety offering everything from international cuisine to authentic local flavours. What truly sets this hotel apart is the staff. Attentive, professional, and genuinely warm, they made us feel like royalty without ever being overbearing. Every request was met with a smile and swift service. If you’re looking for a resort that blends stunning design, great service, and indulgent comfort, this is it.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lindsay Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely incredible. There is so much to see and do. You literally do not need to leave the resort for anything as there is more than enough to keep you busy for a few days. We wanted to explore the Old Town and do some shopping, it is excpetionally difficult to get a taxi it seems the hotel has an agreement with a certain bunch of taxis which are ridiculously priced €75 for a round trip so it gets a bit expensive if you want to leave the hotel. The staff are very helpful but the language barrier can be challenging at times as not everyone speaks English. The Managers don't interact with guests at all which was a bit strange but nonetheless we had an amazing time. The food is out of this world and every part of the hotel has been carefully thought out for the best experience for the guest. The room was huge and beautiful and had the most amazing views from the balcony. Guest services was fantastic, if we needed something they were ontop of it. We will absolutely be back!
Turkish coffee at the main bar
Italian restaurant
Incredible pool
Stayed 5 nights in Oct 2025

10/10 Excellent

JING

Stayed 5 nights in Oct 2025

8/10 Good

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
spa was excellent
Stayed 7 nights in Oct 2025

10/10 Excellent

Leonardo

Traveled with family
Stayed 7 nights in Oct 2025

10/10 Excellent

Louise

Stayed 7 nights in Oct 2025

10/10 Excellent

Jasdev

Liked: Cleanliness, staff & service, property conditions & facilities
Great for family
Stayed 7 nights in Oct 2025

4/10 Poor

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for 10 days at £3273. Regrettably the room was infested with ants. I first noticed a couple on my first night...then on the second I felt a crawling sensation on my face as I laid on the bed. To my horror after brushing the area an ant fell onto the bed. The next day I noticed that by the bed there were at least 8 or 9 ants. I looked around thr room and noticed the room was actually infested....on the headboard...by and under the bed....coming from under the skirting..in the bathroom....many groups ants of different sizes. I called the services and they initially offered to 'clean' the room to which I agreed but during the wait and upon closer and throurough inspection I concluded the issue was far more of an issue than what any cleaner could possibly resolve with bug spray. I called again to explain and asked to speak to a manager so they may attend and discuss....but was put on hold for some time so i hung up....I then took multiple videos of the different areas and I went down to the reception, where I was again offered a cleaner....I declined and requested to be moved to another space....after a quick telephone conversation in turkish with what i assume was a manager.... the employee on the desk agreed and advised me to go and pack. Before packing I decided to do a closer inspection of the room.... removing all the bed sheets....under the bed sheets the mattress was filthy with particles of dirt and or food, possibly dead bugs also..
Stayed 10 nights in Sep 2025

10/10 Excellent

Hiten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

khuram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel, highly recommended
Stayed 7 nights in Sep 2025

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The front desk staff did not create a welcoming atmosphere. Also, The cleanliness of the room was not up to standard. The food was excellent, with a wide variety of selections
Stayed 4 nights in Sep 2025

10/10 Excellent

Ozlem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at many all inclusive resorts in Antalya, Titanic Mardan Palace was by far the most outstanding and exceptional resort. Everything at Titanic Mardan Palace was absolutely amazing. The rooms, staff, amenties, the grounds, the food and every other aspect was fabulous. We rate it as the best in Antalya and our family will definitely be returning from here on. A big thank you to all staff, in particular Cem Acar at reception, Seda, Tulin and Muhsin in the restaurant - your Turkish hospitality was top notch.
Stayed 5 nights in Sep 2025

8/10 Good

mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Antalya,s gem

The lighting in the room was not good . Very poor lighting at the foyer entrace and in some closets. Air conditioning panel does not have auto settings. Bath tub mechanism didn't work . Almost all restaurants are not a part of all inclusive package, otherwise amazing resort . Great staff . Extremely well managed and best buffet restaurant so far
Stayed 7 nights in Aug 2025

10/10 Excellent

Mustafa

Stayed 7 nights in Aug 2025

8/10 Good

YURI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT BAD

It is a great hotel but it needs repairs in some places, air con is old and not efficient, pools have tiles missing in places. Top marks - Entertaiment 10/10, Kids club needs more toys , more things for kids, many machines are not working. Food 9/10.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

2/10 Terrible

Bisher

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I stayed at. Supposed to be all inclusive with 10 restaurants, it turns out there’s only one restaurant that opens 24/7 with the tiniest menu, and buffet that opens a couple of hours. Rest of the restaurant we had to pay for and reserve before hand if we find reservations. We had a duplex the downstairs ac was broken for five nights we couldn’t sleep, there was ants everywhere and they said because we had a hookah but in the bedrooms? We had to shower with cold water and water flow was weeeek. We had to fight people over lounge chair next to the pool. It was not worth the price!!
Stayed 5 nights in Aug 2025