Alert Vacation Packages

My wallet was stolen last night and security/staff did nothing to help. I knew the exact spot it was taken from and they kept questioning me. They were extremely rude to me, probably assuming I was drunk, which I was completely sober. It felt like they were insinuating that I was lying about my wallet being stolen. Thank God I had an AirTag on it. When I was finally in range of it, it pinged, and I went out on my own and eventually found it tossed on a chair on an outdoor bar patio. I was told if it pinged, they wouldn’t help me go to its location, that I was on my own. They refused to even pull security footage for me unless I filled out a report, in detail. Even at that point, they just ignored my request to see security footage. All of this happened within a 30 minute timeframe. I will never stay at this hotel again. Ridiculous. They need to do better for their guest that pay hundreds, if not, thousands of dollars to stay at this hotel.

Pleas don’t book the apartment in this hotel. It’s not associated with the hotel services. The 2nd room has 3 beds all bed sheets were dirty. The has prior hair from guest before us. Behind the headboard I found a dirty t-shirt. Hall restroom tub was rusted and peeling, I was disgusted to see that. The other restroom still had a long hair in the tub. Sanitary is NOT a priority for the owner of this apartment. The price I paid for my 4 day was a steel. Also, beach gear was a laugh in the face. No beach chair, no wagon and the umbrella covered 1 person. I reached out to the person but never showed up with clean sheets. I had to invest in my stay detergent, sanitizing wipes, trash bags and toilet covers. Let me know forget to say, on my first stay the bottom of my feet was all black from the floors being super dirty. The only good thing of the place was the beach distance.

The room was too too small . Like unbreathable . Very noisy fridge in the room. You could hear guests upstairs walking and talking. Construction going on on the street makes it even noisier. We couldn’t sleep whole nights. The girl in the front desk was so not friendly. The parking cost alot. Only good thing was the location. Not recommending at all!

Clean room. Location