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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel in Adelaide, steps from Adelaide Convention Centre

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Miscellaneous
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Property entrance
Miscellaneous
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Adelaide Festival Centre
    ‪3 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(102 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Adelaide

Located in Adelaide Central Business District, Grosvenor Hotel Adelaide by Accor is adjacent to Adelaide Convention Centre and within a 5-minute walk of other popular sights like Adelaide Festival Centre. This 181-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Adelaide Casino - 2 min walk - 0.1 miles
  • Adelaide Convention Centre - 2 min walk - 0.1 miles
  • Adelaide Festival Centre - 3 min walk - 0.2 miles
  • Rundle Mall - 7 min walk - 0.4 miles
  • University of Adelaide - 8 min walk - 0.5 miles

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬1 min walk
  • ‪Platform 10 - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel in Adelaide, steps from Adelaide Convention Centre
Guests staying at Grosvenor Hotel Adelaide by Accor enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Self parking is available for AUD 25.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a vending machine and a water dispenser.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AUD 45.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

Are free cancellation options available at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on Mar 18, 2026 start from $111.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grosvenor Hotel Adelaide by Accor?

This hotel is situated in Adelaide Central Business District within a 10-minute walk of Adelaide Casino and Rundle Mall. You'll also find Adelaide Oval and Adelaide Zoo less than a mile away.

Is there parking available at Grosvenor Hotel Adelaide by Accor?

Yes, secured parking is offered for AUD 25.00 per night. Accessible parking is also available for guests.

Does Grosvenor Hotel Adelaide by Accor feature a casino?

No, Grosvenor Hotel Adelaide by Accor doesn't have a casino.

Is there an indoor pool at Grosvenor Hotel Adelaide by Accor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grosvenor Hotel Adelaide by Accor?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include minibars and city views.

Does Grosvenor Hotel Adelaide by Accor have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grosvenor Hotel Adelaide by Accor feature a restaurant that includes a breakfast menu?

Grosvenor Hotel Adelaide by Accor offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Grosvenor Hotel Adelaide by Accor allow pets to stay for free?

No, pets aren't allowed at Grosvenor Hotel Adelaide by Accor though service animals are welcome.

Does Grosvenor Hotel Adelaide by Accor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grosvenor Hotel Adelaide by Accor?

The closest major airport to Grosvenor Hotel Adelaide by Accor is Adelaide, SA Airport (ADL), which is 5.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Grosvenor Hotel Adelaide by Accor?

Yes, some guestrooms at Grosvenor Hotel Adelaide by Accor offer a balcony and may feature city views.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1004 reviews
Rating 8 - Good. 371 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean room, comfy bed, front desk were very helpful and responsive
Stayed 2 nights in Nov 2025

6/10 Okay

sharon

Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. I had the misfortune of having to stay twice, as it was too late to cancel once I saw how bad it was. The room was filthy, I didn’t even take my shoes off there was so much debris in the ground. The shower was repulsive—black mold, grimy bathmat. I didn’t shower at all. This is barely a step up from a hostel.
Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
This was so unbelievably below expectations. The room was filthy--crumbs on the floor, cups and mugs clearly used and not cleaned, stains everywhere--and the windows were opaque and curtains didn't open, so the room was dark. The entire premises were unwelcoming, in poor condition, and felt unsafe. It was so bad I left early and just sat at the airport for extra hours. Truly the worst impression of Adelaide.
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
TV in the room needs to be replaced. Some times the picture didn’t work. The room was a bit of an odd setup. The parking was very tight and some spaces taken up by one car due to the tightness. Staff were great. Very clean.
Stayed 1 night in Nov 2025

8/10 Good

Graeme

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff very helpful and great location to get to things happening in the city. Dated and a bit shabby in the rooms.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Amenities
Very clean room
Stayed 2 nights in Nov 2025

8/10 Good

Joanne

Traveled with family
Disliked: Property conditions & facilities
Lovely staff. Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
It served its purpose for a quick stay and was close to the venue we needed to get to.
Stayed 2 nights in Nov 2025

8/10 Good

Liam

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Hotel was clean and friendly on entry. Only 1 elevator was working which was fine although sometimes a bit cramped. Room was clean although had minimal airflow
Stayed 2 nights in Oct 2025

10/10 Excellent

kenneth, surrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both questions
Stayed 2 nights in Oct 2025

10/10 Excellent

Mechelle

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, rooms are clean and very comfortable. Being able to get a car park on site was also great and convenient. Staff are lovely and very welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Ravindra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay
Stayed 2 nights in Oct 2025

4/10 Poor

Benjamin

Business traveler
Liked: Cleanliness, staff & service
TV too small and not enough stations. Air condioner can not be turned off.
Stayed 2 nights in Oct 2025

10/10 Excellent

Analee

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional location. Great car parking options. Fab twin queen beds, a bath and early check-in. A great stay. Thanks.
Stayed 4 nights in Oct 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Return Stay – the Grosvenor Has Gone Downhill I stayed at the Grosvenor Hotel back in 2018 and had a reasonably pleasant experience, but this visit was bloody awful. We booked the most economical room and certainly got the cheapest, dirtiest one available. I honestly doubt there’s a worse room in the building. Our room had two small windows facing the centre of the hotel, overlooking a tin roof and filled with the constant sound of pigeons. The unpleasant smell in the room made things even worse. To be fair, we were allowed to check in early, which was appreciated. However, the rest of the experience was disappointing. The hotel feels incredibly tired and is in desperate need of a proper makeover. One of the lifts has apparently been out of order for ages, which adds to the general sense of neglect. Overall, this once-decent hotel has really gone downhill. I wouldn’t stay again unless major renovations are done.
Stayed 3 nights in Oct 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, property conditions & facilities
Not what I expected given the online pictures and price. Slightly above a backpackers retreat.
Stayed 1 night in Oct 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Oct 2025

6/10 Okay

Daniel JJ

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Average accommodation
Stayed 2 nights in Oct 2025

10/10 Excellent

Guiseppe

Liked: Cleanliness, staff & service
Ideal position, public transport, shopping,parks
Stayed 1 night in Oct 2025

2/10 Terrible

rob

Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom was unusable to small shower screen did not close properly how about cleaning the widow let some light in 50 dollars security was never discussed prior the have all my details apparently refunded in 2 to 3 days never staying again
Stayed 3 nights in Oct 2025

4/10 Poor

Vera

Disliked: Property conditions & facilities
Location is great however the cleanliness of the room is disappointing. Glass still has lipstick mark, bedsheets feels dusty. We’ve woken up with sneezy nose due to this, possibly due to dirty old carpet too.
Stayed 3 nights in Oct 2025

8/10 Good

Margaret, Conder

Traveled with family
Liked: Staff & service
Staff were very knowledgeable, especially the friendly Canadian girl
Stayed 3 nights in Sep 2025

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