Was treated like a second class person . Middle of the stay was told I had to change rooms. Was move from pool side to a small room over a street. I was told that they notified me via email and I didn't get it, but they couldn't produce it either. They offered no help moving my stuff down 2 flights of stairs and up 2. Just was told I had to move. Most of the desk personal was rude, the pool was very cold. I will not return , I go to this city 2 or 3 times a year. And check your records almost always use Orbitz. I won't use this hotel or Orbitz if they support this. There was no resolution offers by the hotel .
Great location, close to playa madera and many excellent restaurants. Would highly recommend this hotel.
Very nice hotel great location. Rooms lacking the ocean view but for the price it can't be beat walking distance to some of the best restaurants in the area. Quiet. And comfortable. K says I need to add more. I would go back anytime.
The room we stayed in (ground floor) was small, shabby and noisy due to the location on the street. The upstairs rooms where our friends stayed were much larger, quieter and had better light and air circulation. It's fine for the low price if you just want a no-frills place to stay, but the downstairs room and the hotel could use some updating.
esta muy comodo, muy bonitoNear the water, the hotel is accessible to the Space Needle, Chihuly Museum/Pacific Science Center and Key Arena and CenturyLink Field. The Monorail takes guests to shopping and the Pike Place Market, the Convention Center, Pioneer Square and much more!
Located in Playa la Madera, Villas Mercedes is next to Zihuatanejo Bay and La Madera Beach. The 9 rooms at this 3-star hotel include refrigerators, minibars, and coffee makers.
All of Villas Mercedes's 9 rooms are air-conditioned and have an array of amenities, including full-sized refrigerators/freezers, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Ceiling fans and safes are other standard amenities.
Guests of Villas Mercedes enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. You can put free offsite parking to good use if you drive. The front desk has multilingual staff that can help with concierge services and luggage storage. Additional amenities include a terrace, barbecue grills, and a porter/bellhop.
Was treated like a second class person . Middle of the stay was told I had to change rooms. Was move from pool side to a small room over a street. I was told that they notified me via email and I didn't get it, but they couldn't produce it either. They offered no help moving my stuff down 2 flights of stairs and up 2. Just was told I had to move. Most of the desk personal was rude, the pool was very cold. I will not return , I go to this city 2 or 3 times a year. And check your records almost always use Orbitz. I won't use this hotel or Orbitz if they support this. There was no resolution offers by the hotel .
We sorry Ron but youre frecuent guest and you know we're small hotel and somtimes the people need to move from one room to the other room we send to you a message informing you need to move and we offer help to you with your stuff but you don't want ower help and we have heater for ower pool
Great location, close to playa madera and many excellent restaurants. Would highly recommend this hotel.
Many thanks for your commentes we hope to see you again here at your home in zihua VILLAS MERCEDES
Very nice hotel great location. Rooms lacking the ocean view but for the price it can't be beat walking distance to some of the best restaurants in the area. Quiet. And comfortable. K says I need to add more. I would go back anytime.
many thanks for your comments we hope to see you again here at your home in zihua VILLAS MERCEDES
The room we stayed in (ground floor) was small, shabby and noisy due to the location on the street. The upstairs rooms where our friends stayed were much larger, quieter and had better light and air circulation. It's fine for the low price if you just want a no-frills place to stay, but the downstairs room and the hotel could use some updating.
many thanks for your comments well take care of your suggestions
esta muy comodo, muy bonitoNear the water, the hotel is accessible to the Space Needle, Chihuly Museum/Pacific Science Center and Key Arena and CenturyLink Field. The Monorail takes guests to shopping and the Pike Place Market, the Convention Center, Pioneer Square and much more!
muchas gracias por sus comentarios y preferencia esperamos verlos pronto de regreso por esta su casa villas mercedes
Gracias por su preferencia. Thank you for your preference.