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Hotel Familiar El Dorado

2.5 star property
Hotel in Zihuatanejo with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Familiar El Dorado

Beach
Living area
Living area
1 bedroom, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Las Palapas Centro, Zihuatanejo, GRO, 40890
  • Zihuatanejo Bay
    ‪2 min walk‬
  • La Madera Beach
    ‪7 min walk‬
  • La Ropa Beach
    ‪4 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

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Room options

Habitación 5 personas

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Habitación 3 personas

Habitación 3 personas | Exterior

Habitación 3 personas

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Habitación 4 personas

Habitación 4 personas | 1 bedroom, bed sheets

Habitación 4 personas

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 2 personas

Habitación 2 personas | 1 bedroom, bed sheets

Habitación 2 personas

  • Sleeps 2
  • 1 Double Bed

Habitación 6 personas

  • Sleeps 6
  • 3 Double Beds

View all photos for Habitación 1 persona

Habitación 1 persona | 1 bedroom, bed sheets

Habitación 1 persona

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Zihuatanejo

Located in Zihuatanejo Centro, Hotel Familiar El Dorado is adjacent to Municipal Market and within a 5-minute walk of Zihuatanejo Bay. This 15-room hotel welcomes guests with conveniences like an outdoor pool and a 24-hour front desk.

What's nearby

  • Zihuatanejo Bay - 2 min walk - 0.1 miles
  • Kioto Plaza - 5 min walk - 0.3 miles
  • La Madera Beach - 7 min walk - 0.4 miles
  • La Ropa Beach - 4 min drive - 1.7 miles
  • Las Gatas Beach - 6 min drive - 2.9 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 19 min drive

Restaurants

  • ‪Terracita Beach - ‬4 min walk
  • ‪Mercado de Zihuatanejo - ‬4 min walk
  • ‪Taquería el Buen Pastor - ‬3 min walk
  • ‪La Tasca - ‬4 min walk
  • ‪Tortas Ziranda - ‬3 min walk

About this property

Hotel Familiar El Dorado

Hotel in Zihuatanejo with a 24-hour front desk and an outdoor pool
An outdoor pool and free WiFi in public areas are features at Hotel Familiar El Dorado. The 24-hour front desk has staff always at the ready.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per night, plus a deposit of MXN 100 per day
  • Dogs only
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 100 per day
  • Pet fee: MXN 150 per pet, per night
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Familiar El Dorado Hotel
Hotel Familiar El Dorado Zihuatanejo
Hotel Familiar El Dorado Hotel Zihuatanejo

Frequently asked questions

What's there to do within easy reach of Hotel Familiar El Dorado?

This hotel is situated in Zihuatanejo Centro, just steps from Municipal Market and Archaeological Museum of the Great Coast, and within a short walk of Zihuatanejo Bay. You'll also find La Madera Beach and Kioto Plaza less than a mile away.

Is parking available on site at Hotel Familiar El Dorado?

No, there isn't parking available at the hotel.

Does Hotel Familiar El Dorado include a casino at the property?

No, Hotel Familiar El Dorado doesn't have a casino.

Is there an indoor pool at Hotel Familiar El Dorado?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Familiar El Dorado?

Amenities at this hotel that appeal to couples include an outdoor pool and a 24-hour front desk.

Are there hot tubs at Hotel Familiar El Dorado?

No, there isn't a spa tub at this hotel.

Does Hotel Familiar El Dorado feature a restaurant that includes a breakfast menu?

No, Hotel Familiar El Dorado doesn't have a restaurant that serves breakfast.

Will Hotel Familiar El Dorado allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Familiar El Dorado for a fee of MXN 150 per pet, per night. A deposit of MXN 100 per day is collected.

Are there connecting rooms at Hotel Familiar El Dorado?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Familiar El Dorado?

The closest major airport to Hotel Familiar El Dorado is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 7.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel Familiar El Dorado?

No, there aren't any guestrooms with balconies at Hotel Familiar El Dorado.

Hotel Familiar El Dorado Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Marcos J

Business traveler
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all it's ok
Stayed 1 night in Jul 2022

6/10 Okay

PedroSantiago

Se presentaron DOS problemas, pero los resolvieron en la recepción.... puede mejorar el servicio al huésped
Stayed 2 nights in Mar 2024

6/10 Okay

PedroSantiago

Muy cerrada la habitación y no hubo aire acondicionado como lo prometieron... no servía el cable de la televisión
Stayed 1 night in Mar 2024

10/10 Excellent

Karina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendado el hotel el personal muy amable 😉
Stayed 3 nights in Feb 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO

Stayed 2 nights in Sep 2023

6/10 Okay

ADRIANA

Stayed 1 night in Jul 2023

6/10 Okay

Magdalena

Traveled with family
5mentarios
Stayed 2 nights in Jan 2023

2/10 Terrible

Gerardo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcioniste muy despota me cobro mas de lo que marcaba Expedia, aparte no me proporcionaron toallas y me la cobro como nueva una actitud despota y jamas volveria, les recomiendo no reservar con ellos es mejor dormir en la calle.
Stayed 1 night in Oct 2022

8/10 Good

Sabino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion es buena. Es pet aunque no esta anunciado los costos en plataforma. No de tiene agua caliente pese a que esta anunciado. Hotel economico muy bien
Stayed 4 nights in Sep 2022