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Xiao'en Castle Hotel Tianmenshan

Property class: 3

Choose dates to view prices

Photo gallery for Xiao'en Castle Hotel Tianmenshan

A historic building with arched windows and a checkered pavement.
A hotel room with a large bed, a television, a desk, and a view of the city.
A room with a view of mountains, a sofa, a dining table, and a bookshelf.
A library with bookshelves, seating, and a coffee bar.
A swimming pool with a starry ceiling and a stone wall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
Airport Road West Street, Building 1, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪8 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪9 min drive‬
  • Place, Tujia Folk Customs Park
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪20 min drive‬

Room options

View all photos for Luxury Double Room, Ensuite, City View

A modern hotel room with a large bed, a desk, and a bathroom with a mirror and sink.

Luxury Double Room, Ensuite, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ensuite, City View

A hotel room with a large bed, a television, a desk, and a view of the city through large windows.

Superior Double Room, Ensuite, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Hill View

A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.

Luxury Double Room, 1 King Bed, Hot Tub, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double or Twin Room, Hill View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Economy Double or Twin Room, Hill View

  • Hill view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Ensuite, Hill View

A hotel room with a large bed, a desk, a television, and a view of the city.

Family Suite, Multiple Beds, Ensuite, Hill View

  • Hill view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Suite, Ensuite, City View

A hotel room with a bed, a small kitchenette, a round mirror, a ceiling fan, and a TV.

Family Suite, Ensuite, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Hill View

A modern living room with a sofa, armchairs, a coffee table, a TV, and a ceiling fan.

Luxury Suite, 1 Bedroom, Hot Tub, Hill View

  • Hill view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Queen Bed, Balcony, Hill View

A hotel room with a large bed, a television, a desk, and a view of the city.

Economy Double Room, 1 Queen Bed, Balcony, Hill View

  • Hill view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Zhangjiajie

Located in Yongding within a mile (2 km) of Tianmen Mountain Cable Car, Xiao'en Castle Hotel Tianmenshan is within 2 miles (3 km) of Tujia Folk Customs Park. This 49-room, 3-star hotel has indoor private hot tubs along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Tianmen Mountain Cable Car - 8 min drive - 1.5 miles
  • Zhangjiajie National Forest Park - 9 min drive - 2.4 miles
  • Tujia Folk Customs Park - 12 min drive - 3.2 miles
  • Great Gate at Tianmen Mountain - 40 min drive - 9.7 miles
  • Wulingyuan Scenic Area - 45 min drive - 21.9 miles

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬20 min walk
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬14 min walk
  • ‪汇源食府 - ‬19 min walk
  • ‪맥도날드 - ‬14 min walk
  • ‪印象老灶台 - ‬16 min walk

About this property

Xiao'en Castle Hotel Tianmenshan

At Xiao'en Castle Hotel Tianmenshan, guests have access to a 24-hour gym, a rooftop terrace, and a seasonal outdoor pool. Transportation is made easy with a free train station shuttle. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include coffee/tea in a common area, a refrigerator in a common area, and a library.
50-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and toothbrushes and toothpaste. Other standard amenities include indoor private hot tubs, sitting areas, and electric kettles. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individually decorated
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Diners Club

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to October.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What is there to do close to Xiao'en Castle Hotel Tianmenshan?

This hotel is situated in Yongding, close to Zhangjiajie National Forest Park, Tianmen Mountain Cable Car, and Great Gate at Tianmen Mountain. Tujia Folk Customs Park is also within a driving distance of 1.2 mi.

How much does it cost to stay at Xiao'en Castle Hotel Tianmenshan?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Xiao'en Castle Hotel Tianmenshan on Oct 30, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Xiao'en Castle Hotel Tianmenshan?

Yes, there is electric bike charging and bicycle parking available.

Does Xiao'en Castle Hotel Tianmenshan include a casino at the property?

No, Xiao'en Castle Hotel Tianmenshan doesn't have a casino.

Is there an indoor pool at Xiao'en Castle Hotel Tianmenshan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until October.

What do couples enjoy most about Xiao'en Castle Hotel Tianmenshan?

This lakeside hotel offers many amenities for couples, including a private indoor hot tub as well as a restaurant and a bar/lounge.

Does Xiao'en Castle Hotel Tianmenshan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Xiao'en Castle Hotel Tianmenshan feature a restaurant that includes a breakfast menu?

No, Xiao'en Castle Hotel Tianmenshan doesn't have a restaurant that serves breakfast.

Does Xiao'en Castle Hotel Tianmenshan allow pets to stay free of charge?

No, pets aren't allowed at Xiao'en Castle Hotel Tianmenshan though service animals are welcome.

Does Xiao'en Castle Hotel Tianmenshan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Xiao'en Castle Hotel Tianmenshan?

The closest major airport to Xiao'en Castle Hotel Tianmenshan is Zhangjiajie (DYG), which is 4.1 mi away (15 minutes by car).

Are there rooms with balconies at Xiao'en Castle Hotel Tianmenshan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and hill views.

Xiao'en Castle Hotel Tianmenshan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay
Stayed 2 nights in Aug 2026