See all properties

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Choose dates to view prices

Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Maisonette Suite with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk
Maisonette Suite with Matterhorn View | Mountain view
Hypo-allergenic bedding, minibar, in-room safe, desk
Maisonette Suite with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Matterstrasse 39, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room with Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Matterhorn View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Maisonette Suite with Matterhorn View

Maisonette Suite with Matterhorn View | Living area | 42-inch flat-screen TV with digital channels, TV

Maisonette Suite with Matterhorn View

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room with Matterhorn View

Deluxe Double Room with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Mini Family Room

Mini Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Mini Family Room

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room With Matterhorn View

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Maisonette Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Maisonette Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Zermatt

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA places you next to Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This 4.5-star hotel welcomes guests with 54 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.1 miles
  • Zermatt Visitor Center - 6 min walk - 0.4 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bazaar - ‬4 min walk
  • ‪Golden India - ‬6 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA features a full-service spa, an indoor pool, and a children's pool. Transportation is made easy with a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, minibars, and espresso makers are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Hotel Monte Rosa
Zermatt City Centre
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 217 reviews
$334 nightly
The price is $356
Jul 10 - Jul 11
Total with taxes and fees
Hotel Monte Rosa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National

Frequently asked questions

Is a free cancellation option available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA on Jun 28, 2026 start from $354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Zermatt - Furi. You'll also find Zermatt-Furi Gondola and Matterhorn Museum less than a mile away.

Is parking available on site at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

No, there isn't parking available at the hotel.

Is there a spa available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and aromatherapy.

Are there luxury amenities available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and hot stone massages at this hotel.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA feature a casino?

No, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA doesn't have a casino.

Will I find an indoor pool at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

This riverfront hotel offers many amenities for couples such as a restaurant and some guestrooms include a private indoor hot tub and a fireplace.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a hot tub?

No, but this hotel does have a steam room.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a restaurant with a breakfast menu?

No, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA doesn't have a restaurant that serves breakfast.

Will National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA for a fee of CHF 30 per pet, per night. The property also provides food and water bowls.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

The closest major airport to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies that I can book at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, every guestroom at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA comes with a furnished balcony/patio and some offer mountain and garden views.

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 126 reviews
Rating 8 - Good. 19 out of 126 reviews
Rating 6 - Okay. 3 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it
Verified

10/10 Excellent

Timothy

Outstanding amenities and staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Great views and great location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jiangming

Liked: Cleanliness, amenities
Staff members are really nice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Zermatt! Great location, nice staff, clean & new rooms. So much surprising!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHINCHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location and warm service

Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient)
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kayak pistlerine ulaşım çok kolaydı,
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities
Bom hotel, quartos reformados, atendimento cordial, limpeza do quarto boa. Um bom hotel só não gostamos muito do café da manhã e do jantar. Restante ok
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabe quando voce chega em um hotel e é muito bem atendido desde o inicio, então aqui no National o Albano um portugues e o miguel nos atenderam espetacularmente bem, nos deram varias dicas sobre a cidade e ainda ganhamos um upgrade do quarto, o hotel fica bem ma frente do terminal sonnegga que parte para as pistas de ski, apesar de ser perto do terminal central eles tem um shuttle que busca e leva os hospedes, então ligue quando tiver chegando, cafe da manha otimo, quartos com vista para o Matterhorn, wifi bom, ski room excelente e ainda tem piscina termica e spa, sensacional merecem 10 estrelas
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Wolfgang

Disliked: Staff & service, amenities, property conditions & facilities
Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Some Good Some Bad

Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Shan

Liked: Cleanliness, staff & service, amenities
Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel, wir kommen gerne wieder!

Sehr gutes Frühstück und ausgezeichneter Service! Schöner Wellness Bereich…
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war gemütlich. Der Empfang war herzlich. Wir wurden am Bahnhof abgeholt. Das Frühstücksbuffet war super. Der Wellnessbereich sehr sauber.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
Stayed 2 nights in May 2021
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Stayed 2 nights in Jan 2021