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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

4.5 star property
Riverfront hotel with a full-service spa and a fitness center

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Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Indoor pool
Mini Family room | Living area | 42-inch flat-screen TV with digital channels, TV
Suite (Matterhorn) | Mountain view
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
Matterstrasse 39, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪14 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

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Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Matterhorn)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking, Ensuite

Deluxe Double Room, Non Smoking, Ensuite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Non Smoking, Ensuite

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family room

Mini Family room | Hypo-allergenic bedding, minibar, in-room safe, desk

Mini Family room

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Bedroom, Mountain View

Deluxe Double Room, 1 Bedroom, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Matterhorn)

Suite (Matterhorn) | Living area | 42-inch flat-screen TV with digital channels, TV

Suite (Matterhorn)

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Family room

Deluxe Family room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family room

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Mini Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Double Room With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room With Matterhorn View

  • Sleeps 2
  • 1 Double Bed

View all photos for Maisonette Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Maisonette Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double With Matterhorn View

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Zermatt

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA places you next to Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This 4.5-star hotel welcomes guests with 54 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.0 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat - ‬2 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Riverfront hotel with a full-service spa and a fitness center
National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA features a full-service spa, an indoor pool, and a children's pool. Transportation is made easy with a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, minibars, and espresso makers are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National

Frequently asked questions

Is a free cancellation option available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt-Furi Gondola less than a mile away.

Is there parking available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

No, this hotel doesn't offer parking.

Is there a spa available at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and aromatherapy.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA feature a casino?

No, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA doesn't have a casino.

Will I find an indoor pool at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA good for couples?

This riverfront hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Are there hot tubs at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, guests can enjoy a spa tub at this hotel.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a restaurant with a breakfast menu?

No, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA doesn't have a restaurant that serves breakfast.

Will National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA for a fee of CHF 30 per pet, per night. The property also provides food and water bowls.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

The closest major airport to National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, every guestroom at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA comes with a furnished balcony with some featuring garden or mountain views.

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 115 reviews
Rating 8 - Good. 17 out of 115 reviews
Rating 6 - Okay. 3 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Stayed 7 nights in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 6 nights in Jan 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Mok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Vinod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Great views and great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Traveled with family
Outstanding amenities and staff.
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Vassilios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it

2/10 Terrible

paul

Stayed 7 nights in Dec 2021

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service

Some Good Some Bad

Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Stayed 4 nights in Dec 2021

6/10 Okay

Shan, Longmeadow

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
Stayed 2 nights in May 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Stayed 2 nights in Jan 2021

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Literally across the street from the Sunegga lift. Hearty breakfast, ski storage and boot warmers in basement and fantastic spa (whirlpool and sauna) were perfect complement for skiing. Staff was very welcoming and gave us lots of advice on skiing and rentals. Room was spacious and balcony overlooking the Matterhorn was icing on the cake!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ski hotel

A very comfortable hotel with great service and an excellent breakfast buffet. Lovely view of the Matterhorn from our window in the mornings! The hotel is just steps away from a good ski rental shop (20% discount for hotel guests) and the Sunegga funicular.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old-fashioned property. Nice view of the Matterhorn.
Stayed 2 nights in Dec 2018

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with exceptional customer service

Beautiful hotel, with possibly the best level of service I’ve ever experienced! That staff are always very friendly and extremely helpful. The location is perfect, the rooms lovely and facilities such as the spa, very good. I will be back!
Stayed 3 nights in Jan 2019