I'm just going to start out by saying the Staff was extremely unprofessional. In the evening the manager on duty called my friend a dum@as@ for calling the desk phone, when those were the specific instructions on the door. In the morning the manager on duty came pounding on our door at 10:30, yelling, "manager, open up!" I immediately hopped out of bed and hurried over to open the door, but just as I got to the door, she busted it open instead. Talk about violating basic human rights! Checkout was at 11:00, so this was before she had any reason whatsoever to be banging on doors. I approached her about it when I checked out , and her only response was being extremely rude about it and refusing to admit that she was out of line. Instead she was yelling at me, telling me to leave when I was trying to have a basic conversation about what happened. I will never be going back and wouldn't recommend this place to anyone. In a time when good service means everything, they are back in the dark ages with the service they provide. I can and will overlook a lot, but rudeness in the service industry isn't one of those. A good day to everyone, Cheers 🤗🤗