DoubleTree by Hilton Hotel Newark Ohio3.0 out of 5.0
Recent guest reviews
I stayed here one night on my way back from Cincy on business. This hotel used to be a different brand and was remade into a Doubletree. This is more like a city type of hotel instead of a suburban type. Room was moderate sized. The hotel and rooms were very clean and well kept. The restaurant Elements exceeded my expectations based on the quality and value. They had 5 craft beers on tap, one of which was from Buckeye Lake Brewery down the street.
Great value. Nice accommodations. Well trained staff. Clean pool. We enjoy the warm cookies at check in and the complimentary bottled water. Nice fitness area. Easy, fast check out. Have stayed many times in the past and will continue to stay here.
Have stayed at this location off and on for the last 20 years. It's been terrible and wonderful with so many iterations we've forgotten most. After the major renovation by the last owners, the building finally seemed to be modernized and accomodating. The Doubletree affiliation brought new flooring, wallcoverings, and furniture, with some additional upscale decorating, but the hotel remains mostly the same. Rooms are clean and well-tended. Bathroom, linens, towels, beds---all of excellent quality. Room arrangement is comfortable with everything at hand. The restaurant and menu are adequate. There are a few more amenities that come with being part of a national chain. With almost no hotels within the city limits, this one is really a gem. Our one complaint? No one at the desk every time we needed something.
We had no idea what we were expecting since we had not seen this hotel since 1998. We had a great experience!! It is beautifully decorated and the staff was fantastic!! We were so glad we called to reserve a room!
Hotel was easy check in and out. The staff was friendly and knew information on the area and able to give directions and recommend places to visit. Hotel was clean ans had adequate towels and wash clothes.
We like to stay here whenever we visit our daughter at Denison University. The staff is friendly, greets us like we've been friends for years. Always accommodating to my needs (I'm pretty picky). Always get a great night sleep & if there are any issues, they're right on top of them.
We expect quality from all Hilton hotels. But the Doubletree by Hilton exceeded or high expectations. Let's be honest! It was a Sunday evening when you might not expect crowds. In fact, it was just like we were the only guests. Newark, Ohio is going through urban renewal and the courthouse square is hard to navigate by car. The Doubletree is located just off the square but plenty of private parking and located near a joyous stroll to view the old buildings being renovated. We were greeted and checked in promptly. The front desk clerk, who happened to be the manager, couldn't have been more accommodating. The room was perfectly clean, good climate control, no noise, and spacious. Simply put, we have nothing to complain about. The manager even offered us a complimentary breakfast at their attached restaurant. Others shouldn't expect this treatment. We were just lucky. But all staff will go out of their way to see you have everything you need for a great night's sleep. If you visit Newark, and you should for all the neat things you can do, make it a perfect visit at the Doubletree. Enjoy!
The accommodations were great and every Double Tree Hilton employee we talked to was extremely welcoming and helpful. All employees went out of there way to ensure our stay was fabulous. We would come back and stay again!
The customer service was great, as I was on a getaway with my daughter for her birthday and they accommodated me as a late arrival. However, It wasn't a stellar experience as we had noisy neighbors and other disruptions. I would only recommend for business travel.
Overall I'm very content! There are only a few minor changes I would like to see. First off, the bathrooms in sleeping rooms are very outdated and where are the exhaust fans. I don't have twenty to thirty minutes wait time for a mirror to clear so I can shave. Next would have to be a little more variety on breakfast bar. The lunch and dinner experience was very enjoyable u til very recent when the menu was gutted and items I thought were fantastic, suddenly no longer appeared on menu. Last complaint would be the availability of the bartender. Never ever have I been to a place where a baretebder is nonexistent behind the bar to provide either drinks, or just my bill to get the heck out of there. One instance I had asked for my check many times only to retreat to my room and have my friend pay my tab. Very poor service behind the bar. Except Tuesday!!! The gentleman serving the bar on Tuesday's is top notch.
Located in Heath - Newark, DoubleTree by Hilton Hotel Newark Ohio is adjacent to Midland Theater and within a 10-minute stroll of The Works Museum. This 117-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's in central Newark and also close to Heisey Glass Museum and Newark Earthworks.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All 117 air-conditioned rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At DoubleTree by Hilton Hotel Newark Ohio, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 293 reviews