For the price customer service is not where it should be. Stayed at Hotel Yountville couple weeks ago and Edgewood day after Villagio and the level of service is lacking. Very disappointed and will not stay here in the future not will we recommend.
The service was very helpful and nice. Provided a private shuttle to restaurants near the hotel
Located 0.9 mi (1.4 km) from Domaine Chandon, Villagio at The Estate Yountville is within a 15-minute drive of other popular attractions like V. Sattui. This 113-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.
There are multiple options for onsite dining with 10 restaurants, including Perry Langs, which specializes in American cuisine and serves dinner, and The French Laundry with its garden views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.
All 113 individually decorated rooms provide fireplaces, balconies or patios, and espresso makers. 65-inch Smart TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Safes, phones, and ironing boards are also standard.
Villagio at The Estate Yountville features a full-service spa, an outdoor pool, and a 24-hour fitness center. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and conference space.
For the price customer service is not where it should be. Stayed at Hotel Yountville couple weeks ago and Edgewood day after Villagio and the level of service is lacking. Very disappointed and will not stay here in the future not will we recommend.
The service was very helpful and nice. Provided a private shuttle to restaurants near the hotel
Thank you so much for taking the time to share your 4 star experience with us at Hotel Villagio. We are so happy to hear you enjoyed everything we have to offer here at The Estate Yountville! We pride ourselves on providing genuinely kind service and are happy to know our staff made a positive impact on your time with us. We sincerely appreciate your comments and will be sharing them with the team. Please let us know when you are planning your next trip to Napa Valley, we would love to have you as our guest again at Hotel Villagio! Warmest, Hotel Villagio
Dear Traveler, Thank you for the 4 star review. We truly appreciate you staying with us and look forward to your return. Sincerely, Rickie Pares Hotel Manager The Estate Yountville
Dear Charity, We would be grateful to have your time to further discuss. You are a valued guest and we hope to have an opportunity in the future to meet and exceed the level of customer service you deserve. Hoping to hear from you, Emily