The Black Swan - The Inn Collection Group

Hotel with free breakfast, steps from North York Moors National Park

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast included
Housekeeping
Parking included

Explore the area

Market Place, Helmsley, York, England, YO62 5BJ

Place, Hemsley Walled Garden
‪6 min walk‬
Place, Rievaulx Abbey
‪6 min drive‬
Place, Ampleforth Abbey
‪7 min drive‬
Airport, Durham (MME-Teesside Intl.)
‪56 min drive‬

Room options

Classic Double or Twin Room

Wonderful

258 sq ft
Sleeps 2
2 Twin Beds

Feature Double or Twin Room

Exceptional

323 sq ft
Sleeps 2
2 Twin Beds

Superior Double or Twin with Sofa Bed

Excellent

452 sq ft
Sleeps 4
1 King Bed

Single Room

Good

194 sq ft
Sleeps 1
1 Twin Bed

Suite Double Room with View

377 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double or Twin Room

Wonderful

258 sq ft
Sleeps 2
2 Twin Beds

Cosy Double Room

Wonderful

258 sq ft
Sleeps 2
1 Double Bed

Family Room with Bunks

Very good

258 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Helmsley

The Black Swan - The Inn Collection Group places you next to North York Moors National Park and Helmsley Arts Centre. This 45-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

Duncombe Park - 3 min walk - 0.2 miles
Hemsley Walled Garden - 6 min walk - 0.4 miles
Rievaulx Abbey - 6 min drive - 3.5 miles
Ampleforth Abbey - 7 min drive - 4.9 miles
Flamingo Land Theme Park and Zoo - 25 min drive - 17.8 miles

Getting around

Thirsk Station - 22 min drive
Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

‪The Fairfax Arms - ‬8 min drive
‪The Feathers Hotel - ‬1 min walk
‪Hearts Of Ampleforth - ‬7 min drive
‪The Plough Inn - ‬9 min drive
‪The Star Inn - ‬4 min drive

About this property

The Black Swan - The Inn Collection Group

Hotel with free breakfast, steps from North York Moors National Park

Guests of The Black Swan - The Inn Collection Group enjoy free WiFi in public areas, coffee in a common area, and a garden. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. This smoke-free hotel also has a banquet hall.

TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

Similar properties

Pet friendly
Free WiFi
Restaurant
Breakfast available

$88 nightly

Oct 12 - Oct 13

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free full breakfast
A bar/lounge
A restaurant
Coffee and tea in common areas

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Multilingual staff

Outdoors

Garden
Outdoor furniture

Accessibility

No elevator

Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

This property welcomes pets for GBP 15 per pet, per day
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: GBP 25 (subject to availability)
Late check-out fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 10:30 AM
Minimum check-in age: 18

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts major credit cards and cash.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Black Swan Hotel York

Black Swan Hotel

The Black Swan Hotel

The Black Swan at Helmsley

The Black Swan - The Inn Collection Group York

The Black Swan - The Inn Collection Group Hotel

The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is a free cancellation option available at The Black Swan - The Inn Collection Group?

The Black Swan - The Inn Collection Group offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on Oct 26, 2025 start from $99.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Black Swan - The Inn Collection Group?

This hotel is located in York, just steps from North York Moors National Park and Helmsley Arts Centre, and within a short walk of Hemsley Walled Garden. You'll also find Duncombe Park and Cleveland Way less than a mile away.

Is parking available on site at The Black Swan - The Inn Collection Group?

Yes, self parking is offered for free at the hotel.

Does The Black Swan - The Inn Collection Group have a casino on the premises?

No, The Black Swan - The Inn Collection Group doesn't have a casino.

Will I find an indoor pool at The Black Swan - The Inn Collection Group?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Black Swan - The Inn Collection Group?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include a turndown service and bathrobes.

Does The Black Swan - The Inn Collection Group have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Black Swan - The Inn Collection Group have a restaurant with a breakfast menu?

Yes, The Black Swan - The Inn Collection Group serves free full breakfasts from its restaurant.

Will The Black Swan - The Inn Collection Group allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Black Swan - The Inn Collection Group for a fee of GBP 15 per pet, per day.

Does The Black Swan - The Inn Collection Group have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Black Swan - The Inn Collection Group?

The closest major airport to The Black Swan - The Inn Collection Group is Durham (MME-Teesside Intl.), which is about 23.7 mi away.

Are there rooms with balconies that I can book at The Black Swan - The Inn Collection Group?

No, at The Black Swan - The Inn Collection Group, there aren't any guestrooms that list a balcony.

The Black Swan - The Inn Collection Group Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Roxane

Traveled with partner

Jul 10, 2025

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!

Stayed 1 night in Jul 2025

6/10 Okay

David

Jul 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner

Jul 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended

Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good no complaints. Nice ambiance and great location.

Stayed 1 night in Jun 2025

8/10 Good

Andreas

Jun 20, 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Jun 2025

8/10 Good

sharon

Traveled with group, Traveled with pets

Jun 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.

Stayed 1 night in Jun 2025

8/10 Good

Anna

Jun 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed for the night

Stayed 1 night in May 2025

10/10 Excellent

Anthea

Traveled with family

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

We had a good stay in every way and will certainly stay there again

Stayed 1 night in May 2025

10/10 Excellent

Sut Man John

May 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with partner

May 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 4 nights in May 2025

10/10 Excellent

Leah

May 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!

Stayed 1 night in Jan 2025

10/10 Excellent

Sue

May 12, 2025

Stayed 1 night in May 2025

10/10 Excellent

Richard

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel will definitely return 👌 👍

Stayed 2 nights in Apr 2025

8/10 Good

Paul

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Miss G M

Apr 7, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Gareth

Apr 6, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Could be better for the money

Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.

Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

4/10 Poor

Nicola

Mar 24, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Malcolm

Mar 19, 2025

Liked: Cleanliness

Disliked: Staff & service

Disappointing service, understaffed.

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Mar 17, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money

Stayed 2 nights in Feb 2025