Malmaison York

4.0 star property
Hotel with 2 restaurants, 6-minute walk to York Minster

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Reception
Restaurant
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, York Christmas Market
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room

9.2 out of 10
Wonderful
(33 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

9.4 out of 10
Exceptional
(27 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

York

Located in Bishophill, Malmaison York is within a 10-minute walk of popular sights such as York Minster and Shambles. This 150-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Star Inn the City - ‬3 min walk

About this property

Malmaison York

Hotel with 2 restaurants, 6-minute walk to York Minster
Guests of Malmaison York enjoy features like a gym, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 27.50 per night. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Are free cancellation options available at Malmaison York?

Malmaison York provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Malmaison York?

This hotel is situated in Bishophill within a 10-minute walk of York Minster and Shambles. You'll also find Yorkshire Museum Gardens and York Theatre Royal less than a mile away.

Is parking available on site at Malmaison York?

Yes, parking is offered for GBP 27.50 per night.

Does Malmaison York include a casino on the premises?

No, Malmaison York doesn't have a casino.

Is there an indoor pool at Malmaison York?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison York?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Does Malmaison York have a hot tub?

No, this hotel doesn't have a spa tub.

Does Malmaison York have a restaurant with a breakfast menu?

Yes, Malmaison York has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Malmaison York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison York for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison York have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Malmaison York?

The closest major airport to Malmaison York is Leeds (LBA-Leeds Bradford), which is about 24.1 mi away.

Are there rooms with balconies that I can book at Malmaison York?

No, at Malmaison York, there aren't any guestrooms that list a balcony.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 776 out of 1322 reviews
Rating 8 - Good. 336 out of 1322 reviews
Rating 6 - Okay. 128 out of 1322 reviews
Rating 4 - Poor. 57 out of 1322 reviews
Rating 2 - Terrible. 25 out of 1322 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Arrived for 2 day stay 2 ladies mum & daughter. Lovely receptionist kept bags whilst we went straight out. Came back to a family room with a sweat/BO smell in one of rooms. The bathroom was nice but unfortunately the shower needed a deep clean. We used the bath instead but I did show the duty manager the photos of its condition before we left. We had a very unfortunate experience-we were awoken by loud hammering on the door at 7:30am despite a do not disturb sign with a man saying he was maintenance & we had perhaps left the bath on- he barged past to check & quickly realised we had been asleep & not left the bath on! There was a leak downstairs apparently. I later made a complaint that no man should have come knocking & demanding to be in a room where there was only women. I can only finish on a positive & say we had two wonderful meals in Sora & chez mal whilst we were there, the staff & the food were amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Stewart

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, sadly smell of cannabis in room
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable brief stay

Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York has a lot to offer

Lobby restaurant better than roof-top restaurant. Shower very good. Toiletries plentiful. Too many unmarked light and electrical switches. Luckily some seemed to come on automatically. Location is excellent for trains and easy walking access to York Minster and the tourist attractions. National Railway Museum currently very distant to access, due to reconstruction.
Stayed 4 nights in Jul 2025

8/10 Good

Elena

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay.

Loved our two night stay. Lovely room, bar and breakfast areas. Rooftop bar was an added bonus. Breakfast was really lively and all sraf very attentive. Great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malmaison Great hotel

We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely three days in York, the hotel was great and staff very welcoming. The hotel was clean, good food and convenient for pubs, shopping and historical sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! It was quiet and the amenities were fabulous. We would definitely stay again if we were back in York.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for a stay in York, convenient for the train station and also for access to the city centre. It was clean and the room was well appointed. Lovely roof top bar giving a view across the city. Breakfast was good.
Stayed 1 night in Jul 2025

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Craig

Stayed 3 nights in Jun 2025

2/10 Terrible

George

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay in The Grand

Hotel is not as advertised, facilities cannot be used as displayed. Attitude is poor from staff members; should’ve stayed in The Grand.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jun 2025

10/10 Excellent

JODY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff, will be bringing my family here in the future for sure. Excellent.
Stayed 1 night in Jul 2025

8/10 Good

KATE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train station and getting around city centre
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and dining staff were very helpful and friendly. Room was really nice A bit disappointing that reception were not able to allow us to get into our room an hour early to change clothes for an event we were attending just after 3. Surely there would have been rooms available by 2pm?
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean , quiet and
Stayed 2 nights in May 2025