The staff was very rude and inconsiderate
That was the worst place I stayed at , garbage outside, the halls smelled really bad, towels were stained, wash cloth was stained, bed sheets was dirty we slept on top of covers, bath tub had dirty water laying in it and toilet inside wasn’t cleaned the furniture was so dusty you could write your name on it , we only stayed cuz it was one night and we didn’t know our way around the area but I will never stay there again! The staff was very nice though
very difficult
My room seemed to be recently renovated, very nice and big room.
Broken fire doors. Anyone could sneak in
You get what you paid for .Had no issues
The room was dirty, there was mold on the shower curtain. These was so security lock on the door. I put the chair in front of the door because i felt on safe andcthat the door coukd be open from the outside. I'll never stay at this property again....
I would not ever stay there again it had mice in the room and roaches people smoking weed in the halls it was terrible they need to clothes down
?
This was the worst hotel experience I’ve ever had! The chain lock on the door was MISSING, and the back door didn’t lock at all, forcing us to rely on a dinky little latch. The whole room was run down and falling apart, and was overall dirty and dingy. It was so bad, we ended up canceling our reservation and found a different hotel!
The parking lot was extremely dark. The lobby was filthy. The bathroom in the lobby was filthy. The girl behind the counter was rude and unhelpful. The pool was shut down for repairs. I canceled my reservation and went to Days Inn across the street, which was lovely.
Terrible house keeping are thieves. My daughter's brand new birthday present gone!!!
There was hug holes in the ceiling, the pool looked like it was a cup of coffee. The rooms where okay you got you paid for. Everything else was sketchy looking.
Wi-Fi down, poop smear on toilet, stains on sheets. A cloud of non-cigarette smoke.
First, the staff at this hotel were very kind and professional. However, our room smelled of urine, the floor was sticky and dirty, and the ceiling was caving in over the bath tub. We tolerated the room for two nights but I would not recommend it. We did ask to have the room cleaned after our first night but the sticky floor and urine smell remained.
Great price, great location. Friendly staff who switched my room when the heat wasn't working. will definitely stay again and have out of town guest stay here
I checked in on 22 Sep. The hotel promises free Internet but upon arrival in the room I figure there was no Internet. Also I found the bed was wet. I called up the front desk, the old man was very rude. He said there was no Internet. I asked for another room he said there was no room available. If you don't want to live, you can get your money back from orbitz. I took my luggage out and let. Don't stay in this hotel.
Within a short walk of Harley Davidson Factory, Inn at York is within 2 miles (3 km) of PeoplesBank Park. Each of the 92 rooms at this hotel includes an iPod dock, a microwave, and a coffee maker.
Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. IPod docks, microwaves, and coffee makers are also available.
Guests of Inn at York enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this family-friendly hotel include an arcade/game room, free newspapers, and laundry facilities.
The staff was very rude and inconsiderate
That was the worst place I stayed at , garbage outside, the halls smelled really bad, towels were stained, wash cloth was stained, bed sheets was dirty we slept on top of covers, bath tub had dirty water laying in it and toilet inside wasn’t cleaned the furniture was so dusty you could write your name on it , we only stayed cuz it was one night and we didn’t know our way around the area but I will never stay there again! The staff was very nice though
Dear Debra,Thank you for taking the time to provide your feedback. We sincerely apologize for the experience you had during your stay at our hotel. We strive to maintain the highest standards of cleanliness and comfort for all our guests, and we deeply regret that we fell short of your expectations. We have addressed your concerns with our housekeeping team to ensure that such issues are not repeated in the future. We have also taken immediate actions to eradicate the odor and resolve the cleanliness issues you encountered in your room. We appreciate your kind words about our staff, as providing exceptional service is of utmost importance to us. We hope that you will consider giving our hotel another chance in the future so that we can demonstrate our commitment to delivering a comfortable and enjoyable stay. Thank you once again for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more satisfactory experience.Sincerely,Hotel Manager
very difficult
Dear John,Thank you for your stay. I’m so sorry to hear that you were disappointed with your experience. We’re normally known for our exceptional attention to detail and regret that we missed the mark. If you give us a chance, we are intent on making this right, and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager
My room seemed to be recently renovated, very nice and big room.
Broken fire doors. Anyone could sneak in
You get what you paid for .Had no issues
The room was dirty, there was mold on the shower curtain. These was so security lock on the door. I put the chair in front of the door because i felt on safe andcthat the door coukd be open from the outside. I'll never stay at this property again....
I would not ever stay there again it had mice in the room and roaches people smoking weed in the halls it was terrible they need to clothes down
?
This was the worst hotel experience I’ve ever had! The chain lock on the door was MISSING, and the back door didn’t lock at all, forcing us to rely on a dinky little latch. The whole room was run down and falling apart, and was overall dirty and dingy. It was so bad, we ended up canceling our reservation and found a different hotel!
Dear John,We're truly sorry to hear about your recent experience at our hotel. Your feedback is extremely valuable to us, as we strive to provide a high standard of service. Please accept our deepest apologies for any inconvenience caused. We're taking your comments seriously and will address this with our team to ensure improvements are made. We hope you'll give us another chance to provide a more positive experience in the future.Warm regards,Hotel Management