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Shangri-La Xian

5.0 star property
VIP Access

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Photo gallery for Shangri-La Xian

Lobby lounge, garden views, open daily
Property video
Exterior
A hotel room with a sofa, a coffee table, a TV, a desk, and a view of the cityscape.
Lobby lounge, garden views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
38b Keji Road, Xi'an, Shaanxi, 710075
  • Place, Golden Eagle
    ‪11 min walk‬
  • Place, Xidian University North Campus
    ‪2 min drive‬
  • Place, Northwestern Polytechnical University
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe City View King

Deluxe City View King | Minibar, in-room safe, desk, laptop workspace

Deluxe City View King

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe City View Twin

Deluxe City View Twin | Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin

8.0 out of 10
Very good
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Garden View

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a view of the city, and a cityscape through the window.

Horizon Club, Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a nightstand, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a sofa, a coffee table, a TV, a desk, and a view of the cityscape.

Executive Suite

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Xi'an

Located in Yanta Qu, Shangri-La Xian is 2.9 mi (4.7 km) from Xi'an City Walls and within a 10-minute drive of other popular attractions like Xi'an Museum. This 5-star hotel has 393 rooms and welcomes guests with 4 restaurants, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Xi'an, and a short drive from Xi'an Bell Tower and Golden Eagle.

What's nearby

  • Golden Eagle - 11 min walk - 0.6 miles
  • Xidian University North Campus - 2 min drive - 1.1 miles
  • Northwestern Polytechnical University - 3 min drive - 1.7 miles
  • Tang West Market - 3 min drive - 1.6 miles
  • Xi'an Aviation Museum - 3 min drive - 1.9 miles

Getting around

  • Wei 1-jie Station - 6 min drive
  • Xi'an West Railway Station - 19 min drive
  • Xi'an (XIY-Xianyang Intl.) - 37 min drive

Restaurants

  • ‪星巴克 - ‬6 min walk
  • ‪小杨烤肉(高新店) - ‬9 min walk
  • ‪KFC 肯德基 - ‬6 min walk
  • ‪菜很 下饭 - ‬6 min walk
  • ‪書房咖啡Library Cafe - ‬8 min walk

About this property

Shangri-La Xian

At Shangri-La Xian, guests enjoy features like an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 255 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and slippers. Minibars, electric kettles, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 148 for adults and CNY 74 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Changan Wok
  • Lobby Lounge
  • Tian Xiang Ge
  • Yi Café

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Designer stores
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,268 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 74 for children
  • Airport shuttle fee: CNY 255 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Frequently asked questions

Is a free cancellation option available at Shangri-La Xian?

Shangri-La Xian provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Xian?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Xian on Jul 19, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Xian?

This hotel is situated in Yanta Qu within a short 10-minute walk of Golden Eagle. You'll also find Xi'an Bell Tower and Xi'an City Walls within a short drive.

Is there parking available at Shangri-La Xian?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and RV/bus/truck parking are also available.

Does Shangri-La Xian have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and a bar/lounge at this hotel.

Does Shangri-La Xian have a casino?

No, Shangri-La Xian doesn't have a casino.

Will I find an indoor pool at Shangri-La Xian?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

What do couples enjoy most about Shangri-La Xian?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and couples/private dining.

Are there hot tubs at Shangri-La Xian?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Xian have a restaurant that serves breakfast?

Yes, Shangri-La Xian has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Xian allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Xian.

Are there connecting rooms at Shangri-La Xian?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Shangri-La Xian?

The closest major airport to Shangri-La Xian is Xi'an (XIY-Xianyang Intl.), which is 21.8 mi away (37 minutes by car).

Are there rooms with balconies at Shangri-La Xian?

No, there aren't any guestrooms with balconies at Shangri-La Xian.

Does Shangri-La Xian have a wedding venue?

Take advantage of the wedding venue at Shangri-La Xian if you plan to say "I do" during your trip.

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 119 out of 174 reviews
Rating 8 - Good. 40 out of 174 reviews
Rating 6 - Okay. 10 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Queenie Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffett breakfast is awesome! Staffs are very polite and friendly, hotel is very clean, easy access to all activities, highly recommend
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, everything was beautiful, the breakfast was delicious and the staff was incredible helpful and kind.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

BRIAN T

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a wonderful city

Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Reasonable

One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

Nice hotel, excellent service, reasonable price. The horizon club which I had access to was excellent too.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

SUZHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really nice and friendly. They gave me a small toy as souvenirs.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Bee

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Siew Yun Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with friends

Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Heinsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others. Heinsen Chan (retired veteran in hospilality industry)
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nobusho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
娘と二人旅。客室がとても清潔で静か、ゆったり出来ました。近くに美味しい西安料理の店があります。いかにも西安の香りでした。また今年の年末に宿泊する予定です。
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbedingt empfehlenswert

Alles wunderbar
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jmenon

Liked: Cleanliness
Property need updating Staff and coverage very helpful
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Had one night stay, great location, good service, breakfast average.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent, just a little room for improvement

Excelent hotel, my only critique is the slow internet.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
夕食をホテル内のレストランで食べたが、茹でた蟹の一部に、古いものが混じっていたようだ。
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Kamesuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が少々市内から離れているので、観光には向かないかも知れませんが、施設自体はきれいで、サービスも良く、満足です。中華料理もおいしかったです。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

KUO-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次住，人氣很旺的飯店維持的還不錯員工也親切。會考慮再入住。
Stayed 2 nights in Mar 2019