Shangri-La Xian

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Xi'an

Choose dates to view prices

Photo gallery for Shangri-La Xian

Exterior
4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Minibar, in-room safe, desk, laptop workspace
Lobby lounge, garden views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Parking available
  • Air conditioning

Explore the area

Map
38b Keji Road, Xi'an, Shaanxi, 710075
  • Xi'an City Walls
    ‪5 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪8 min drive‬
  • Giant Wild Goose Pagoda
    ‪8 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪27 min drive‬

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Room options

Horizon Club, Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite Twin

  • 1023 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe City View Twin

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Garden View

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Club, Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe City View King

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Xi'an

Located in Yanta Qu, Shangri-La Xian is 2.9 mi (4.7 km) from Xi'an City Walls and within a 10-minute drive of other popular attractions like Xi'an Museum. This 5-star hotel has 393 rooms and welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Xi'an, and a short drive from Golden Eagle and Northwestern Polytechnical University.

What's nearby

  • Xi'an City Walls - 5 min drive - 2.8 miles
  • Xi'an Bell Tower and Drum Tower - 8 min drive - 4.6 miles
  • Datang Everbright City - 8 min drive - 5.0 miles
  • Giant Wild Goose Pagoda - 8 min drive - 5.2 miles
  • Xi'an Bell Tower - 8 min drive - 4.8 miles

Getting around

  • Wei 1-jie Station - 6 min drive
  • Xi'an East Station - 16 min drive
  • Xi'an (XIY-Xianyang Intl.) - 45 min drive

Restaurants

  • ‪雕刻时光咖啡馆 - ‬2 min walk
  • ‪赛百味 - ‬1 min walk
  • ‪萨拉伯尔 - ‬1 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪SPR Coffee - ‬2 min walk

About this property

Shangri-La Xian

Luxury hotel with 4 restaurants connected to the convention center in Xi'an
At Shangri-La Xian, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 500 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and toothbrushes and toothpaste. Minibars, electric kettles, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Chi has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 178 for adults and CNY 89 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Siam Garden
  • Tian Xiang Ge
  • Yi Cafe

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,268 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CNY 178 for adults and CNY 89 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Frequently asked questions

Is a free cancellation option available at Shangri-La Xian?

Shangri-La Xian provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Shangri-La Xian?

This hotel is situated in Yanta Qu within a short 10-minute walk of Golden Eagle. You'll also find Xi'an City Walls and Small Wild Goose Pagoda within a short drive.

Is parking available on site at Shangri-La Xian?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is there a spa available at Shangri-La Xian?

Chi is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Shangri-La Xian have a casino?

No, Shangri-La Xian doesn't have a casino.

Will I find an indoor pool at Shangri-La Xian?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

Is Shangri-La Xian good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Shangri-La Xian?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Xian have a restaurant that serves breakfast?

Yes, Shangri-La Xian has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will Shangri-La Xian allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Xian.

Are there connecting rooms at Shangri-La Xian?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Shangri-La Xian?

The closest major airport to Shangri-La Xian is Xi'an (XIY-Xianyang Intl.), which is 23.5 mi away (45 minutes by car).

Can I book a room with a balcony at Shangri-La Xian?

No, there aren't any guestrooms with balconies at Shangri-La Xian.

Does Shangri-La Xian have a wedding venue?

Take advantage of the wedding venue at Shangri-La Xian if you plan to say "I do" during your trip.

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 157 reviews
Rating 8 - Good. 36 out of 157 reviews
Rating 6 - Okay. 10 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 0 out of 157 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heinsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others. Heinsen Chan (retired veteran in hospilality industry)
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

4/10 Poor

Cheuk Yu

Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Kun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Stayed 3 nights in Oct 2024

10/10 Excellent

Siew Yun Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with friends

Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Stayed 3 nights in Oct 2024

10/10 Excellent

SUZHEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really nice and friendly. They gave me a small toy as souvenirs.
Stayed 2 nights in Aug 2024

10/10 Excellent

BRIAN T, Hilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Aryeh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Jmenon

Traveled with family and small children
Liked: Cleanliness
Property need updating Staff and coverage very helpful
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had one night stay, great location, good service, breakfast average.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Stayed 1 night in May 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent, just a little room for improvement

Excelent hotel, my only critique is the slow internet.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a wonderful city

Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like everything while we stayed in Shangri la in Xian. Their food is okay!
Stayed 3 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was being given a smoking room and having to change
Stayed 2 nights in Oct 2018