Jianguo Hotel Xi An5.0 out of 5.0
Recent guest reviews
If you use your credit card for the deposit, they will tell you that this is only an authorization, your card will not be charged unless you leave without paying or destroy something. But after you've paid the bill, they will in fact charge your card.
This is in a very good location, just beside the 2nd ring road. The Xian wall east gate is around a kilometre away. It is a very old-school 5 star hotel. The service is exemplary (for Chinese standards) the front of desk speak very good English and overall they exhibited very high degree of professionalism. The rooms are well equipped and has all the necessary amenities. We had two double beds in our room and it was very comfortable. On the whole had a very satisfactory stay here. Even used the swimming pool which is very well maintained. Highly recommended.
I stayed in this hotel for 4 nights. One of the best friendly hotels I stayed in China. Hotel is not very close to the city itself, but very conveniently situated with easy access to all transport facilities. This hotel offer a beautiful pool, bar and a excellent restaurant. Buffet breakfast is fabulous with variety of food. Though all staff cannot speak English, but always welcome you with a smile and a friendly attitude.... very helpful staff. I recommend this hotel for a business, solo, family, couple or even a large group.
this is a very big place which obviously has seen better days ... but the place still is good ..the service is very prompt .. the furniture is outdated and requires replacement .. each room has its on AC which is hardly seen theses days .. actually the hotel is perhaps more of a conference hotel ... and host a large auditorium ... the water moat all around scrams of maintenance .... the breakfast spread is ok ...
We stayed at this hotel for one night. The hotel itself was fantastic- the pool was a great relief from the hot weather and the rooms were large, clean and stocked with amenities. The staff were friendly, assisting us with a silly mistake we made on our reservation, though their English was not fantastic. The only complaint is that the hotel is not within the city walls- it took about an hour to walk to the city centre. However, taxis are cheap so this wasn't a huge problem.
Only spent one night at this hotel on my visit to Xi'an. The bedroom is comfortable and clean, bed and pillows are also of very good quality. Breakfast had Chinese and international offerings which was good too. However, some of the communal areas are in need of refreshing and a coat of paint, nothing mayor but from the restaurant the balconies look really unloved. Apart from that nice hotel.
5 stars hotel, but with very nice price. Some facilities are little bit old. Some rooms have smoke smell, even on the non-smoke floors. Good location, with convience transportaion, and very convience shuttle bus directly to the airport. There is a yard by the pond, nice view.
I only stayed in this hotel for 1 night it was very good. The rooms were a good size and very clean. The breakfast was very good with good choice of European and Chinese food. The beds were very comfortable and quiet. The staff were very good and helpful.
Years ago, we stayed many times in this hotel and had fond memories.....so no doubt we chose to stay here again for a reunion event. We stayed three nights in early November. There are quite a few disappointments. On the positive part, we enjoy the breakfast and visiting in the lovely restaurant with our long lost friends over 10 or more years! Waitress seemed lack of training, do not know what service means. Very slow just getting for a cup of coffee, and chose to ignore the request of cream completely, and they are not that busy. We would recommend the lake front balcony room if available. The bathroom is clean, has nice tub (did not use) and shower (tried hard, but shower door does not close tight enough, leaking water every time ) The standard room in this hotel comes with with two twins bed, instead of two queen beds, is tiny, dark, stuffy, we simply could not breath and hardly able to turn around. There is also some smells possibly smoking, even though we requested a non smoking room. This is not what we expected. Luckily the front deck worked hard to make a large room with two queens available. It would have been miserable without the upgrade. We would stay here again, just hope the service gets better next time. Certainly know which room not to stay. Excellent wifi itself worth the stay.
This is a cosy, pleasurable, nice and luxury hotel. It is good to stay here with family, for business or for leisure. Generally it has all the services pertinent to the 5-star hotel. The staff is very pleasant, but sometimes they have difficulties in English speaking. Rooms are very well equipped and clean. The room service is outstanding: each time I left the room the service came and make my room. This is very pleasant. The breakfast is plentiful, one can find anything to eat during breakfast. The hotel has also good restaurants and a small coffee-bar. The rooms have different views, but I guess it would be better to have room with the view to the insight lake with garden, which is very nice. The hotel location is not known by any attractions or shopping area, it is also a little bit far from the city centre. However, there are some small things that are not in favour of this luxury hotel. For instance, in my room there were a desktop computer, which was very old and dirty, and I didn't even try to switch it on. The TV do not have any English menu and programs and it has no manual how to make the TV working. I hardly found how to switch on the TV and eventually was lucky to find some films in English to watch. It makes TV useless for not Chinese people. After 22.00 the hotel is very boring and the only thing you better to do is going to bed. So, it is a good comfortable place to stay shortly for business or with family,but I guess it will not be interesting to stay here for couples or friends.
Located within a mile (2 km) of Xingqing Lake, Jianguo Hotel Xi An is within 2 miles (3 km) of Xi'an Jiaotong University. This 627-room, 5-star hotel has 3 restaurants, an indoor pool, and free in-room WiFi. It's in central Beilin and also close to Bell Tower and Drum Tower.
Enjoy dining at Four Seasons Cuisine, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All 627 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and ironing boards are other standard amenities.
Guests staying at Jianguo Hotel Xi An enjoy an indoor pool, a fitness center, and a sauna. For transportation, you can make use of an airport shuttle (available on request) for CNY 320 per vehicle one way, as well as limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 434 reviews