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Shangri-La Hotel, Wuhan

5.0 out of 5.0

Recent guest reviews

The Shangri-la makes it seamless to get from airport to hotel through it's hotel limo service. There were two of us in car, at 250 RMN per person. And then a quick salad in the lobby. One of the very best spring salads I've ever had -- radicchio, frisee, romaine.... all crisp and wonderful. The New York cheese cake was great, the watermelon juice was meh. In the room, the bed was just perfect. Jet lag disrupted sleep patterns meant a 4 a.m. bath, and the tub was perfect. Great place to put thoughts in order for the mornig. Service staff are very nice and very accommodating.

My family and I stayed with Shangri-la for 3 nights, we all loved it here. From the moment we entered the hotel, everyone smiled at you, greeted us. The check-in lady Sandy was very good, very professional. The Concierge took our bags and delivered to our room which was very sweet. Even though this Shangri-La is an old hotel but the rooms are clean and bed is very comfortable! We also went to the pool, staff are very nice, only regret is no kids pool as we brought my nieces. :) Anyway, they still loved it! We also met their Duty Manager Max in hotel lobby, he came to talk with us and ensure our stay was pleasant, which was very nice of him! He also told us that the hotel is busy as they have lots of returning guests, and they all come back for the great service. Couldn’t agree more! Last but not least, I also would like to thank Nico the housekeeper for providing us a good hotel as well. To the other travelers in Wuhan: I would recommend you this hotel because they have the best service in town. Oh, we also met the hotel general Manager here, she is also very nice and enthusiastic, took us to the pool personally. Thank you! You’re running a great hotel! Thank you all for the amazing experience in Wuhan!!

This is truly a home away from home that offers superb food and service. From the moment you check in to the moment you leave, you are welcomed as family. With the Han Theater nearby, you can't miss. The amenities were excellent. This was a very relaxing weekend for us.

I haven’t visit Shangri-La Wuhan for a while, I witnessed a lot of positive changes at this stay. Friendly staff, great location, I think this hotel is definitely worth staying at. The service give you that sense of delights. Especially thanks to Louis and Kitty.

I usally have business trip in cit Wuhan, myOnly choice is only Shangri-la. Here have very good service and food, amazing tea and coffee at horizon floor. Another thing is the fantasic breakfast and afternoon tea, which always satisfied me.

Good service is often hard to find in China, but here my encounters with all the staff (reception, room service, concierge) were very positive. Even though their level of English isn’t that great (which is to be expected in the province), they went all out of their way to accommodate me and make my stay pleasant. The rooms was spacious and clean as well. So next trip to Wuhan I will definitely come back here.

My boss and i like your hotel very much as you have such nice staffs there. All of your staff offer excellent service and know our preference every time. Thank you for your caring and happy new year to all of you.

Typical Shangri-La with personal service that shows care and thought. Engaging staff in an old looked after property. Top marks to front desk staff. Kitty is everywhere and so good with service to customer. Food is the best western in the city. Cannot beat it for foreign travelers.

Good location, property is well kept, clean and close to parks and shopping. Good business hotel, and personal travel. Has an excellent health club one of the few hotels that still offer in room massages. Staff speaks english and is always willing help and find whatever you are looking for...taxis are always in que so no waiting. Rooms are very nice and well equiped and clean. Easy choice in Wuhan, the city itself has a tremendous pollution problem worse that Beijing in my opinion, this hotel was a haven from all the traffic and poor air quality in Wuhan...

We enjoyed our stay here for a business trip. It's not the newest of hotels but it is clean and comfortable and the staff are nice. They have a very generous breakfast buffet and the fitness centre is very well equipped.

700 Jian She Avenue Wuhan Hubei

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Jiang Han within 2 miles (3 km) of Zhongshan Park, Shangri-La Hotel, Wuhan is within a few miles (5 km) of Wuhan International Convention & Exhibition Center. This 5-star hotel has 442 rooms and welcomes guests with 5 restaurants, an indoor pool, and free in-room WiFi. Located centrally in Wuhan, it's also near Wuhan Museum and Jianghan Road.


Dining

Enjoy dining at Cafe Wu, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee weekdays from 6:00 AM to 10:00 AM.


Rooms

The 442 air-conditioned rooms feature kitchenettes. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

At Shangri-La Hotel, Wuhan, guests enjoy an indoor pool, a health club, and a sauna. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 1605 reviews