Downtown Gatlinburg Vacation Packages

Great property ! We have a wonderful time !

The breakfast was delicious! The lobby is very pretty, but it could use some air freshener. It was a bit musty smelling.

We had a club room. Grand kids like the bunk bed room and we loved that little bit of privacy. The room was clean. The grounds were kept clean. Someone was constantly mopping wet feet prints off floor from pool area. Kids loved the indoor pool/slide area. We also used the outdoor pool some. We didn’t eat on site but did have coffee and it was really good. We will be back.

Horrible business management. I booked a 2 night stay at Wyndham Great smokies lodge to celebrate our son’s 3rd birthday. He was so excited to stay here and use the water park. We booked well in advance and paid in advance. We drove several hours to get to this hotel. While we were in route and less than an hour from the hotel to check in, Wyndham calls and states they have overbooked the hotel and cancelling my reservation. They offered to put my in a different hotel which is obviously less nice and does not have a water park. Horrible business practice. I showed up to the hotel regardless and they advised they overbooked the hotel all the while letting other guest check in beside me. I was just “selected” to have my booking cancelled.

Wonderful stay. Can’t wait to come back in the fall.