Have stayed here a number of times, always an excellent experience. This time not so much. Outside access room drifted with snow, no staff available for clearing, so carrying luggage in also brings the snow. Also room was found to have hair on random surfaces, nightstands, bathroom, coffee table and floor. Our puppy also managed to find a joint in one of the room corners, could have ended badly had she eaten it. Hopefully this was just a blip over the holidays due to low staffing.