Skip to main content
Beginning of main content

Recent guest reviews

Check in was great, the hotel staff were friendly. The free breakfast was great, they had paper bags with a water bottle and granola bar ready to grab and go. They also set up a breakfast buffet with muffins, cereal, yogurt, hard boiled eggs, and coffee/juice. We only stayed for one night but the room was quiet enough to get some good sleep before we headed out early the next morning. The only issue we ran into: one of the beds had a large yellow-ish stain on the sheet (we always check the room for damage and double check the beds as soon as we get into the room) and old bloodstains on the pillow case. We told the front desk and they gave us a new sheet. Everything else was great but cleanliness could be improved. Despite the issue, I would recommend this hotel because they handled it pretty quickly and the price was reasonable!

Traveled for Thanksgiving with my wife and 10 month old. Booked a suite and it was perfect. Separate room for the kiddo in the pack and play. Staff was very friendly and the breakfast was great.

Met all our expectations and the staff did a great job!

Liked breakfast. Pool facilities. Staff frirndly.

Everything was good !!!!!!!!!!!!!&!!!!!!&&&&&&&&&&&

needs to be up graded,needs a fresh look..........

I've stayed here twice now and both times have been great! We had a spacious room with seriously comfortable beds! Lots of room for 3 adults and their belongings! The room had a nice mini fridge and microwave too. We couldn't hear doors slamming or the people next door, super quiet and peaceful during a busy time! Staff is super welcoming and helpful with great recommendations and directions too! Very clean and modern, always a great stay! We left without hitting the breakfast but I did see lots of fruit, make your own waffles, and lots more!

house keeping forgot to stop by one day, got a paltry $30.00 credit night manager hussled to help us, did great all else fine

Was very nice. We came because of sauna and were not disappointed. All amenities were very nice.

Nice hotel, front desk employee was friendly and helpful. We had the continental breakfast and ended up with food poisoning. We know it was the scrabbled eggs because 3 out of 4 people in our party had the eggs and these are the people that ended up sick.

Person at front desk needed some work on people skills but the location made up for any short comings we had. Dining is close by and it is in a perfect location to attend the Silver Lake Triathlon.

Good Room & stay for the Price. About a 20 min drive to the dells. Good Overall

Clean rooms, great hot breakfast, friendly workers, awesome value!!!

Pool needed a lot of work. Room was great and breakfast was awesome. Staff was great too.

Stopped for a night while visiting family in the area. Very nice pool and amenities. Can be difficult to find your way in off of the interstate.

I was positively surprised when I stepped into that hotel.

County Road CX Portage WI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Best Western Resort Hotel & Conference Center is located within a 15-minute drive of Buffalo Lake and Swan Lake. This 99-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Best Western Resort Hotel & Conference Center's 99 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and safes.


Property features

At Best Western Resort Hotel & Conference Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Resort Hotel & Conference Center

Everyone (11) Couples (17) Business (4) Family (28) Friends (8)
4
Family

Check in was great, the hotel staff were friendly. The free breakfast was great, they had paper bags with a water bottle and granola bar ready to grab and go. They also set up a breakfast buffet with muffins, cereal, yogurt, hard boiled eggs, and coffee/juice. We only stayed for one night but the room was quiet enough to get some good sleep before we headed out early the next morning. The only issue we ran into: one of the beds had a large yellow-ish stain on the sheet (we always check the room for damage and double check the beds as soon as we get into the room) and old bloodstains on the pillow case. We told the front desk and they gave us a new sheet. Everything else was great but cleanliness could be improved. Despite the issue, I would recommend this hotel because they handled it pretty quickly and the price was reasonable!

By , from Milwaukee, WI on Sep 18, 2020

Review comment responded on Sep 18, 2020

Thank you for the review from your stay. I appreciate hearing the good and bad. I will pass the comments on about the cleanliness and make sure they are checking more closely.

5
Everyone

By on Jun 7, 2020

Review comment responded on Jun 9, 2020

Thank you for the review, we appreciate it!

4
Everyone

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for the rating! So glad that you enjoyed your stay with us.

5
Family with small children Family

Traveled for Thanksgiving with my wife and 10 month old. Booked a suite and it was perfect. Separate room for the kiddo in the pack and play. Staff was very friendly and the breakfast was great.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Thank you and we appreciate you for taking the time to review your recent stay with us. We are pleased to see that you enjoyed your stay, and hope to see you again!!

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for the review, from your stay with us.

4
Everyone

By on Aug 26, 2019

Review comment responded on Aug 29, 2019

Thank you for the review. We do appreciate it.

4
Family with small children Family

Met all our expectations and the staff did a great job!

By on Jul 2, 2019

Review comment responded on Jul 3, 2019

Thank you for taking the time to review your stay! We are happy that we made your stay a pleasant one!!

5
Family Family

Liked breakfast. Pool facilities. Staff frirndly.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for the great review!! Happy to see you enjoyed your stay with us!

5
Family

Everything was good !!!!!!!!!!!!!&!!!!!!&&&&&&&&&&&

By on Feb 10, 2019

Review comment responded on Feb 13, 2019

Thank you for the review of your stay!!

4
Everyone

needs to be up graded,needs a fresh look..........

By on Sep 26, 2018

Best Western Resort Hotel & Conference Center

2701 County Road CX, Portage, WI 53901
url importing http://www.orbitz.com/Wisconsin-Dells-Hotels-Best-Western-Resort-Hotel-&-Conference-Center.h25590-p2.Hotel-Reviews
There was an error importing /Wisconsin-Dells-Hotels-Best-Western-Resort-Hotel-&-Conference-Center.h25590-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Wisconsin-Dells-Hotels-Best-Western-Resort-Hotel-&-Conference-Center.h25590-p2.Hotel-Reviews