This was the first time my family went to Winter Park and the place looked perfect. It was located centrally, so we could walk everywhere. There was plenty of room for our family of 8 adults and 3 children.
However, there were a few items that were not ideal when we arrived. First of all, the garage door wasn't working. Management was quick to send maintenance over, but the garage wasn't able to be fixed worked while we were there. Luckily, the complex wasn't full, so we could park our second car across the complex. Had it been during the winter, the garage would've been an issue.
Next, the sheets in one room were definitely not changed, but by the time we noticed it, it was too late at night to wash them. There were no extra clean sheets anywhere. Luckily, there were extra hot tub towels that were used as sheets instead. For a place this big, there should be spare sheets available.
Finally, we were really looking forward to using the hot tub, but it had debris floating in it. We called the management and they were quick to respond that day, but when we looked at the hot tub after they cleaned it, it still had debris floating throughout, so we never trusted to go in it.
Overall, we loved the place and location. The above issues we worked around it. However, the only disappoint was not being able to use the hot tub during our whole stay. Otherwise, we enjoyed our stay there.