Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property
Hotel in Winston-Salem with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Exterior
Breakfast meal
Premium Room, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪3 min walk‬
  • Place, Old Salem
    ‪16 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Winston-Salem

Hotel Indigo Winston-Salem Downtown by IHG places you within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. This 75-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Benton Convention Center - 3 min walk - 0.2 miles
  • Truist Stadium - 15 min walk - 0.8 miles
  • Old Salem - 16 min walk - 0.9 miles
  • Winston Salem State University - 2 min drive - 1.1 miles
  • Wake Forest University Baptist Medical Center - 2 min drive - 1.5 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 27 min drive

Restaurants

  • ‪The Katharine Brasserie and Bar - ‬3 min walk
  • ‪Dogwood Hops And Crops - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Thirsty Pallet - ‬2 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

Hotel in Winston-Salem with a 24-hour front desk and a coffee shop
Hotel Indigo Winston-Salem Downtown by IHG features free WiFi in public areas, a business center, and microwave in a common area. Valet parking is available for USD 26 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Desks, wardrobes or closets, and desk chairs are also standard. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Winston-Salem Downtown by IHG?

Hotel Indigo Winston-Salem Downtown by IHG offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on Nov 2, 2025 start from $115.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Indigo Winston-Salem Downtown by IHG?

This hotel is located in Winston-Salem, just steps from Frank L. Horton Museum Center. You'll also find Old Salem and Truist Stadium less than a mile away.

Is parking available on site at Hotel Indigo Winston-Salem Downtown by IHG?

Yes, valet parking is offered for USD 26 per night with in/out privileges. Accessible parking is also available for guests.

Does Hotel Indigo Winston-Salem Downtown by IHG feature a casino at the property?

No, Hotel Indigo Winston-Salem Downtown by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Winston-Salem Downtown by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Indigo Winston-Salem Downtown by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and bathrobes as well as a bar.

Are there hot tubs at Hotel Indigo Winston-Salem Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Winston-Salem Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Hotel Indigo Winston-Salem Downtown by IHG serves brunch for a surcharge each morning at Sir Winston Wine Loft.

Does Hotel Indigo Winston-Salem Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Indigo Winston-Salem Downtown by IHG for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Does Hotel Indigo Winston-Salem Downtown by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Indigo Winston-Salem Downtown by IHG?

The closest major airport to Hotel Indigo Winston-Salem Downtown by IHG is Winston-Salem, NC (INT-Smith Reynolds), which is 3.8 mi away (8 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 23.6 mi away (27-minute drive).

Are there rooms with balconies at Hotel Indigo Winston-Salem Downtown by IHG?

No, you won't find guestrooms with balconies at Hotel Indigo Winston-Salem Downtown by IHG.

Reviews

Hotel Indigo Winston-Salem Downtown by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 234 out of 374 reviews
Rating 8 - Good. 76 out of 374 reviews
Rating 6 - Okay. 34 out of 374 reviews
Rating 4 - Poor. 16 out of 374 reviews
Rating 2 - Terrible. 14 out of 374 reviews

Reviews

10/10 Excellent

Andrea, Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitchell

Stayed 1 night in Sep 2025

10/10 Excellent

Jamal

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay and the service and employees were so kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

daniela

Stayed 1 night in May 2025

10/10 Excellent

Donald

Stayed 3 nights in May 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Staff is a WOW!

All the hotel staff members I interacted with were just wonderful! From accommodating an early check-in to parking advice to a friendly smile at breakfast, I was so impressed by their kindness and efficiency.
Stayed 2 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location. Bar is great as well
Stayed 1 night in May 2025

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ashok

Stayed 3 nights in Apr 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.
Stayed 2 nights in Apr 2025

8/10 Good

Tara, Naples

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Stayed 1 night in Apr 2025

8/10 Good

damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool art deco building in downtown WS.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service
Our first room want that clean and the power went out on 1/2 the room so we had to change rooms at 11 at night. Oddly, the second room was much more comfortable🤔 The staff was friendly for the most part though the valley was difficult to manage. Also, there is no basket between 11pm and 6am. Make bite of that
Stayed 4 nights in Mar 2025

2/10 Terrible

Diamond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ray

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay! Maria was the star of the show! Amazing customer service from start to finish. She made me feel very comfortable and safe. I also enjoyed the room service. It has a nice restaurant/bar area in the lobby. My room was so clean and nice. The bed was very firm which I loved. Within walking distance of a lot of great shops/restaurants. FYI there is no fridge in the room to keep food or drinks and there is also no microwave in the room to heat food.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024