Heinitzburg Boutique Hotel

3.5 star property
Hotel in Windhoek with free breakfast and a 24-hour front desk

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Photo gallery for Heinitzburg Boutique Hotel

Outdoor pool, sun loungers
Property video
Aerial view
Superior Double Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
22 Heinitzburg Street, Windhoek, 9000
  • Place, NamibRand Nature Reserve
    ‪7 min walk‬
  • Place, Katutura Township
    ‪7 min walk‬
  • Place, Maerua Mall
    ‪15 min walk‬
  • Airport, Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

Standard Twin Room (Deluxe)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windhoek

Heinitzburg Boutique Hotel places you next to Heinitzburg Castle and Schwerinsburg Castle. This 3.5-star hotel welcomes guests with 16 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • NamibRand Nature Reserve - 7 min walk - 0.4 miles
  • Katutura Township - 7 min walk - 0.4 miles
  • Maerua Mall - 15 min walk - 0.8 miles
  • Christ Church - 15 min walk - 0.8 miles
  • Namibia University of Science and Technology Hotel School - 2 min drive - 1.4 miles

Getting around

  • Windhoek Station - 10 min drive
  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪Krisjan's Bistro - ‬4 min walk
  • ‪KFC - ‬19 min walk
  • ‪La Leona - ‬15 min walk
  • ‪Slowtown - ‬20 min walk
  • ‪Piccolo Caffe & Lounge - ‬19 min walk

About this property

Heinitzburg Boutique Hotel

Hotel in Windhoek with free breakfast and a 24-hour front desk
Guests of Heinitzburg Boutique Hotel enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
43-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include sitting areas, minibars, and safes.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Is a free cancellation option available at Heinitzburg Boutique Hotel?

Heinitzburg Boutique Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do near Heinitzburg Boutique Hotel?

This hotel is located in Windhoek, just steps from Heinitzburg Castle and Schwerinsburg Castle, and within a short walk of NamibRand Nature Reserve. You'll also find Katutura Township and Maerua Mall less than a mile away.

Is parking available on site at Heinitzburg Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Heinitzburg Boutique Hotel?

Spa services at the hotel include massages.

Does Heinitzburg Boutique Hotel feature a casino?

No, Heinitzburg Boutique Hotel doesn't have a casino.

Is there an indoor pool at Heinitzburg Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Heinitzburg Boutique Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Heinitzburg Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Heinitzburg Boutique Hotel have a restaurant that serves breakfast?

Yes, Heinitzburg Boutique Hotel serves free buffet breakfast each morning from its restaurant.

Will Heinitzburg Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Heinitzburg Boutique Hotel.

Does Heinitzburg Boutique Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Heinitzburg Boutique Hotel?

The closest major airport to Heinitzburg Boutique Hotel is Windhoek (ERS-Eros), which is 2.6 mi away (11 minutes by car). Another top airport is Windhoek (WDH-Hosea Kutako), which is located 26.8 mi away (37-minute drive).

Can I book a room with a balcony at Heinitzburg Boutique Hotel?

No, you won't find guestrooms with balconies at Heinitzburg Boutique Hotel.

Reviews

Heinitzburg Boutique Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

10/10 Excellent

Liliane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. The room was spacious, beautifully decorated, very elegant and had an excellent bed. We had a sublime creative dinner and a magnificent breakfast. Everything was perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Traveled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Traveled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.
Stayed 1 night in Aug 2021

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilltop Views

We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Oasis in Windhoek

Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.
Stayed 1 night in Feb 2019

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025