Lakes Hotel and Spa

5.0 star property
Luxury hotel with 15 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Lakes Hotel and Spa

Front of property
Lobby sitting area
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Standard Double room with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Penthouse with Roof Top Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Snug Double

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Small Double

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom First Floor Apartment on Two Levels

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(48 reviews)
  • Sleeps 2
  • 1 King Bed

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Roof Top Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Ground Floor Double

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub (Adults Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windermere

Lakes Hotel and Spa places you within a 5-minute walk of Lake Windermere and Bowness Pier. This 5-star hotel welcomes guests with 57 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lake Windermere - 3 min walk - 0.2 miles
  • Bowness Pier - 5 min walk - 0.3 miles
  • World of Beatrix Potter - 9 min walk - 0.5 miles
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 0.9 miles
  • Blackwell, The Arts & Crafts House - 2 min drive - 1.5 miles

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Driftwood - ‬6 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪The Old Pump House Coffee Shop - ‬5 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and a full-service spa
Guests of Lakes Hotel and Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 12.00 per night, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include 15 hot tubs, a sauna, and free WiFi in public areas.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include coffee makers, safes, and phones.
15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

Is free cancellation available at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lakes Hotel and Spa?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on Nov 18, 2025 start from $173.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Lakes Hotel and Spa?

This hotel in Windermere is within a 10-minute walk of Lake Windermere, Bowness Pier, and World of Beatrix Potter. You'll also find Windermere Jetty Museum of Boats, Steam and Stories and Old Laundry Theatre less than a mile away.

Is there parking available at Lakes Hotel and Spa?

Yes, parking is offered for GBP 12.00 per night.

Is there a spa at Lakes Hotel and Spa?

Lakes Spa is the hotel's spa and services include deep-tissue massages, aromatherapy, and body wraps.

Does Lakes Hotel and Spa feature a casino?

No, Lakes Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Lakes Hotel and Spa?

Yes, this hotel has an indoor pool along with 15 hot tubs. Guests have pool access between 8:00 AM and 10:30 PM.

What do couples enjoy most about Lakes Hotel and Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Lakes Hotel and Spa?

Yes, guests can enjoy 15 spa tubs at this hotel.

Does Lakes Hotel and Spa have a restaurant with a breakfast menu?

Yes, Lakes Hotel and Spa serves buffet breakfast for a surcharge each morning at The Bar.

Will Lakes Hotel and Spa allow pets to stay free of charge?

No, pets aren't allowed at Lakes Hotel and Spa though service animals are welcome.

Are there connecting rooms at Lakes Hotel and Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Lakes Hotel and Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Does Lakes Hotel and Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Lakes Hotel and Spa.

Reviews

Lakes Hotel and Spa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 951 out of 1165 reviews
Rating 8 - Good. 124 out of 1165 reviews
Rating 6 - Okay. 65 out of 1165 reviews
Rating 4 - Poor. 16 out of 1165 reviews
Rating 2 - Terrible. 9 out of 1165 reviews

Reviews

6/10 Okay

LIBBY

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not very clean, towels had weird smell. Noisy in the apartments. Lift had no sensors causing injury twice very dated decor
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the lakes

Excellent location weather was beautiful and the hotel was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Wonderful stay in a beautiful place! The spa was well cared for and clean and the staff couldn't have been more helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunghoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely but needed updating, no USB ports, no info in room about surrounding area and no WiFi password info. The service from all the staff was first class, public areas were really clean. The food was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Libby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great time here, the room was spacious and all the staff were very friendly. The only downsides were that a gym is advertised on the hotel listing which there isn’t one & we both paid £90 for a full body massage and after asking for firm pressure it was more on the softer side.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a very disappointing stay at the lakes hotel and spa. Our first impression of the hotel was arriving Friday evening and having a relaxing spa at the end of our journey. What we arrived to was a unlit dark and seedy room with empty alcohol glasses all over the tables and 7 couples being intimate in the pool. Whilst I can't blame the hotel for the guests behaviour, it's important for prospective guests to be aware of the vibes of the place. We left the spa immediately and it was a similar experience when we tried again on Saturday late afternoon. The mix of alcohol and no natural light was an unpleasant one. The room was nice, spacious and clean but the location doesn't really lend itself well to exploring the lake district (this was my mistake in booking accommodation in the area). The breakfast was satisfactory. I can understand the parking charges which are clear and upfront as there is limited capacity but it felt like a kick in the teeth after an already expensive weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our recent stay at The Lakes Hotel & Spa. The staff were friendly and helpful throughout, and we were pleasantly surprised with the upgrade to a room with a hot tub – a lovely touch that really made our stay feel special. The room itself was spot on – clean, comfortable, and perfect for relaxing. We also had dinner at Mizumi, which was a real highlight. The food was excellent and full of flavour – we especially liked the sharing plates. Overall, we’d rate our stay a solid 10/10. We’ will definitely be back again in the near future.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordyn

Stayed 1 night in May 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite place in the lakes!

We came in May and were back in July, absolutely amazing hotel, comfy and spa facilities were beautiful and unlimited use
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Food at the restaurant at Mizumi was amazing and all the staff were amazing! Room super clean and so was the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Amenities
Brilliant hotel and received a complimentary upgrade to a hot tub room which was really appreciated!
Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited hotel for our anniversary and had a wonderful stay! The location was perfect and near by all amenities. The reception staff at check in and the concierge made us feel very welcome with a lovely glass of Prosecco and a tour of the hotel. We booked a junior suite with hot tub that was really spacious and clean. We ate in both the cocktail bar and their Thai restaurant Mizumi and both were exceptional. Every staff member that we encountered couldn’t do enough for you and always with a smile. Will definitely be back and highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

SHEENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived we were made to feel special. The staff are spectacular
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann-Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with lovely cocktail bar with sunset outdoor seating. Separate bar and restaurant, spa , our room with an outdoor hot tub and view was a lovely surprise.The welcome by Lauren was exceptional, very attentive bar staff, a perfect stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking stay in a hot tub room

I booked this trip for my husbands birthday. We stayed in the room with the hot tub on the balcony and it was perfect! Spa usage was in with our stay price & it was lovely! We had tea in the on site pub and the guys were great! Food was fab! We had a great time and would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

claire, preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff can not do enough. perfect in every way
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely weekend break. The staff were amazing!
Stayed 2 nights in Jul 2025