The bathroom had mold in the shower and the toilet was leaking so there was some water on the floor. In the middle of the night a garbage truck (?) came and was SO loud, it woke me up out of a deep sleep and it was hard to get back to sleep.
Hotel was very accommodating with a short notice stay involving a customer with disabilities.
Great Location, Staff was Super Friendly, the only downfalls were the pillows and the shower set up but those are more nuance than anything. I will definitely book again in the future.
Checkin was a breeze! The card left by Patti waa most welcome after spending my Thanksgiving flying all day!!!! Thank you
The staff were friendly, rooms were clean and the bed was comfortable. Breakfast wasn’t great but that wouldn’t deter me from booking a room again.
Good location. Very clean hotel. Do not like quality of WiFi.
The employees were wonderful and the access to coffee at anytime was a nice extra touch. We really enjoyed the hotel overall and were really satisfied.
This is a great clean hotel in a good location. The room was clean and hotel staff professional. The only thing I didn't care for was the breakfast. ..standard undercooked bacon\sauage and eggs but that's me b\c my family enjoyed it. I enjoyed the chocolate chip cookies and pool. I will certainly stay here again. Thumbs up!!!
Staff was very friendly and welcoming -received a handwritten card when we checked in, along with a phone call from front desk making sure our room was okay. Room was clean and welcoming - all was great until shower the next morning. There was very little water pressure, and only enough hot water for one guest to take a shower...if that were resolved, I would definitely recommend. Good choices for breakfast, decent and convenient location. Hoping water pressure was a fluke!
Lots of parking, checkin was fast, and the room was outstanding.
I often stay at this hotel and service is nothing less then perfect. Check in was awesome and quick. Best stay ever!!!
Gym, computer access,conveniently located, comfy beds, very clean
I'm glad the room was nice and large enough for a pack and play because we ended up spending more time in the room than we planned. I guess that's just what happens when traveling with a six-month-old baby. The staff was friendly and helpful, and had a lot of suggestions for family-friendly entertainment. It would have been nice to have a bigger pool, but you really shouldn't make a trip to the beach just to swim in a hotel pool. That's just crazy.
My girlfriend and I wanted to visit Wilmington for Valentine's weekend. We stayed here and were pleasantly surprised. The room was comfortable and clean. The neighborhood was great. We were right across from Target in case we needed to pick up anything we forgot to bring. The front desk staff was eager to call us a cab to get to downtown. The cab ride was only $10 which was perfect if you're planning on going downtown to have some drinks at the many bars. I would definitely stay here again.
Hotel was very clean. Staff very friendly and welcoming.
From booking until leaving we had a positive experience. The staff were great: friendly but professional. The breakfast was great and snacks in the evening were a wonderful surprise. The room was clean, quiet and very comfortable. Will stay again.
The staff were all wonderfull and gave great info on local places to eat. The bed and bath were clean and well stocked. The only two faults I have were that the carpet in the room was not real clean and your socks or feet got dirty just walking on it and the spa had mold growing along the edges. We turned the jets on in the spa and it foamed up and had a lot of black crud in the foam. Needless to say we did not get in that. Everything else was really good and I would stay there again.
great place, clean and updated. good central location.
The hotel staff was very friendly and helpful. The accommodations were top rate and the breakfast was hot and delicious.
Located 1.6 mi (2.6 km) from University of North Carolina at Wilmington, Wingate by Wyndham - Wilmington is within a 10-minute drive of other popular attractions like Jungle Rapids Family Fun Park. This 101-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
All of Wingate by Wyndham - Wilmington's 101 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect 40-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.
Renovated in 2019, Wingate by Wyndham - Wilmington offers a 24-hour fitness center, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The bathroom had mold in the shower and the toilet was leaking so there was some water on the floor. In the middle of the night a garbage truck (?) came and was SO loud, it woke me up out of a deep sleep and it was hard to get back to sleep.
Hotel was very accommodating with a short notice stay involving a customer with disabilities.
We appreciate you taking the time provide us with your feedback. We are so glad we were able to accommodate you and you enjoyed your stay with us. Thank you for choosing the Wingate. Safe Travels.
Great Location, Staff was Super Friendly, the only downfalls were the pillows and the shower set up but those are more nuance than anything. I will definitely book again in the future.
Thank you so much for taking the time to review our property. We are so glad you enjoyed your especially our location and wonderful staff. We look forward to having back with us soon. Safe Travels.
Checkin was a breeze! The card left by Patti waa most welcome after spending my Thanksgiving flying all day!!!! Thank you
Thank you so much for your wonderful review of your stay with us. I hope you had a great Thanksgiving Holiday and an uneventful trip home. We appreciate you chosen the Wingate for your stay in Wilmington!
We are so disappointed you did not enjoy your stay with us. We strive to provide the best customer experience to all of our guest.
The staff were friendly, rooms were clean and the bed was comfortable. Breakfast wasn’t great but that wouldn’t deter me from booking a room again.
Thank you for taking the time to provide your valuable feedback. We appreciate your business and look forward to being of service to you again. Safe Travels.
Good location. Very clean hotel. Do not like quality of WiFi.
Thank you so much for your feedback, we appreciate you taking the time to provide your review. We happy to hear you enjoyed your stay. Safe Travels.
The employees were wonderful and the access to coffee at anytime was a nice extra touch. We really enjoyed the hotel overall and were really satisfied.
We are glad you enjoyed your stay with us and appreciate your feedback. We take pride in making your stay the best!
This is a great clean hotel in a good location. The room was clean and hotel staff professional. The only thing I didn't care for was the breakfast. ..standard undercooked bacon\sauage and eggs but that's me b\c my family enjoyed it. I enjoyed the chocolate chip cookies and pool. I will certainly stay here again. Thumbs up!!!
Thank you for your fabulous review of our property and feedback. We appreciate you taking the time and choosing the Wingate for your stay. We hope to see you again soon!
Staff was very friendly and welcoming -received a handwritten card when we checked in, along with a phone call from front desk making sure our room was okay. Room was clean and welcoming - all was great until shower the next morning. There was very little water pressure, and only enough hot water for one guest to take a shower...if that were resolved, I would definitely recommend. Good choices for breakfast, decent and convenient location. Hoping water pressure was a fluke!
I am so sorry to hear about your experience. We strive to provide the best customer experience. We have taken action to rectify the issues you experienced. Thank you for sharing, it is the only way we can continue to improve our service. I hope we will have the opportunity to be of service to you again in the future. Safe Travels!