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Recent guest reviews

The property and staff were fine Two things I don’t like First, Orbitz booked me but my room was not available when I arrived. Staff found a cancellation but a communication gap between Orbitz and the motel is a fatal flaw. Second, The “we are not responsible for vehicle theft etc” is pretty off putting in the current era of epidemic car thefts.

This property was clean and up to date. Breakfast was very good!

This was very disappointing and not up to the usual Best Western standards. Just lots of little things that added up - frayed worn carpet in the halls, a pizza box that spent the night in the hall, a hair in the bed, a shower head that was loose so it sprayed backwards all over the place, a tiny room, water stains on the bathroom artwork, bugs, and a reservation that was lost at first until they realized it was internal error in the hotel system. Just kind of dumpy.

Good place to stay

Staff was pleasant and helpful.

There were roaches crawling out of the bathroom and one crawling on the bed. I immediately went downstairs to the front desk and told the lady, she offered me a suite but I just wanted my money back so I can get the heck out of there. Just disgusting, sour ending to my thanksgiving.

Staff was EXCELLENT. PROPERTY IS GENERALLY DISAPPOINTING. BEDS UNCOMFORTABLE.

Nice room for price, hot tub down for repairs

Convenient to Rt. 1 etc. Room was humid

We loved the very-warm pool but when we turned on the spa a 2” hunk of mold/slime floated by us. The pool didn’t seem very clean.

There was a growing rotten potato in the closet and a bug in the room. Changed rooms and was given a key where The room was duty, the bed wasn’t made and trash was laying around. Then given a suite.

Nice clean ad comfortable enjoyed my stay as staff friendly

It’s was nice!!! However the pool was closed because of COVID!! The staff was nice and friendly !!! However the floor I was on there was a fight and a lot of loud music!

Follow very well the guidelines for the health of the customers

Likes: Most of the staff was very friendly, helpful and professional, save for one who seemes to be bothered by any interaction. The location is convenient and breakfast was good each morning. My room was clean and comfortable. Dislikes: I prepaid through a travel site to speed up checkin after driving for 9+ hours. Had I not, i likely would have cancelled and stayed elsewhere. Why? Their policy of charging a $300 "incidentals" deposit is excessive and not communicated properly with 3rd party sites. I was prepared for a $150 charge as outlined on Orbitz , but not $300.... that is over twice what i paid for the room rate and there are no incidentals that could possibly lead to that in a one-day stay for one adult! To wait 3-5 business days for a refund of a deposit is also excessive and seems more a shady bookeeping practice than anything else, especially considering that credit cards are required (they dont accept debit cards or cash payments) to secure your room. I extended my stay another day out of personal convenience but won't be staying here again.

I like the breakfast and parking space.. Needs lighting at night in the parking lot

Pulaski Highway Bear DE

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Glendale Park, Best Western Plus Newark/Christiana Inn places you within a few miles (5 km) of Community Plaza Shopping Center. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.


Property features

Guests staying at Best Western Plus Newark/Christiana Inn enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

1 Twin Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Newark/Christiana Inn

Everyone (22) Couples (5) Family (11)
2
Everyone

The property and staff were fine Two things I don’t like First, Orbitz booked me but my room was not available when I arrived. Staff found a cancellation but a communication gap between Orbitz and the motel is a fatal flaw. Second, The “we are not responsible for vehicle theft etc” is pretty off putting in the current era of epidemic car thefts.

By on Sep 26, 2022

5
Family

This property was clean and up to date. Breakfast was very good!

By on Jul 12, 2022

2
Family

This was very disappointing and not up to the usual Best Western standards. Just lots of little things that added up - frayed worn carpet in the halls, a pizza box that spent the night in the hall, a hair in the bed, a shower head that was loose so it sprayed backwards all over the place, a tiny room, water stains on the bathroom artwork, bugs, and a reservation that was lost at first until they realized it was internal error in the hotel system. Just kind of dumpy.

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Thank you for taking the time to share your feedback! We do apologize that your stay was less than desired. We are planning to do some renovations towards the end of this year. We will be looking into the above mentioned concerns.

4
Friends Business Business

Good place to stay

By on May 16, 2022

5
Family

Staff was pleasant and helpful.

By on Apr 29, 2022

1
Partner Couples

There were roaches crawling out of the bathroom and one crawling on the bed. I immediately went downstairs to the front desk and told the lady, she offered me a suite but I just wanted my money back so I can get the heck out of there. Just disgusting, sour ending to my thanksgiving.

By on Nov 27, 2021

Review comment responded on Nov 29, 2021

Thank you for your feedback, we apologize for the disturbing incident. Our exterminator has been informed and measures will be taken to prevent this situation with future guests.

2
Everyone

Staff was EXCELLENT. PROPERTY IS GENERALLY DISAPPOINTING. BEDS UNCOMFORTABLE.

By on Oct 19, 2021

Review comment responded on Oct 20, 2021

Dear Karen, We appreciate your business and thank you for taking the time to post your review. I am happy to see you found our staff excellent. I would like to extend my sincerest apologies regarding your other comments. I want you to know I have shared your feedback with our maintenance staff in the hopes of addressing those issues. Thank you again, and have a great day!

4
Friends Business Business

Nice room for price, hot tub down for repairs

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

Dear William, Thank you for taking the time to post your review. I am happy to see you found your room nice, and the price suited your needs. I would like to apologize for our hot tub being our of service, but would like to assure you we are working hard to get that amenity back up and running. I truly hope we will see you again sometime in the future. Thank you, and have a great day!

3
Everyone

By on Jul 10, 2021

4
Family with small children

Convenient to Rt. 1 etc. Room was humid

By on Jul 2, 2021

Best Western Plus Newark/Christiana Inn

875 Pulaski Highway, Bear, DE 19701
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