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Best Western Plus Coastline Inn

2.5 out of 5.0

Recent guest reviews

The Hotel is directly on the Cape Fear river, and every room has a view of it. It also has a dedicated pier, which is very nice to go out to and watch the sunset. The hotel is located very convenient to the heart of downtown. We walked everywhere. The room was nice and comfortable. The mattresses are pretty firm, if you like that. The only issue we had was there was construction of a new building next door that made lots of noise early in the morning (March 2017.) Not the hotels fault, but still a bummer.

Really impressed with the location, view and overall experience we had this past weekend staying at this Best Western. "Josh" at the front desk went out of his way to help us out with a great place to eat, he was extremely friendly and up beat. The room was very clean and quiet.

Close to downtown. Excellent view of the river and the Riverwalk is just outside the hotel. Great place to walk for exercise or just to see the sites. Would definitely stay there again. Hostess for the Breakfast was very friendly and efficient!

Nice hotel close by Cape Fear Community College. Room was clean and comfortable for one person. It would not be comfortable for multiple people. Continental breakfast offered was great. Within walking distant of historic Wilmington.

Very convenient to river walk and restaurants and shops. All rooms right on river with water view and boats. The breakfast was good. A bit pricey but a great place to be for our very first visit to Wilmington. And right next door to the railroad museum too!

1 night stay, close to shops and bars! Nice Hotel.

This hotel is in a great location. It's on the Riverwalk with a great view and everything in downtown Wilmington is within walking distance. The room was comfortable and clean. The staff was extremely friendly. We had no issues whatsoever. The continental breakfast was limited but filling. You just can't beat a wafflemaker! We plan on returning.

The staff was very friendly and the location was excellent.

I think very over priced. a family was right outside the breakfast area smoking, so no one wanted to sit out at the empty table. It was very inconsiderate of them. I called and suggested they make this a non-smoking area. They monopolized this entire area and there was no seats available inside.

Fairly high priced for exterior entry, average rooms, overlooking river but without balconies and no swimming pool.

Nice, clean hotel with a nice breakfast. This hotel is on the water and just a short walk from the boardwalk of downtown Wilmington. There seemed to be plenty of parking and was very close to some nice restaurants.

Hotel was great, location is just above all the bars, shops, etc. Bathroom looked like it was recently renovated, and it looked awesome! Great view of the water and the battleship. Would return for sure!!!

Perfect location. Staff was great. Will come back again.

We had a lovely view of Cape Fear River and the staff were personable and helpful. I would recommend the hotel to anyone. Very quiet and peaceful.

The best part about this hotel is the location! Everything else is pretty routine. But that is a good thing in my opinion!

Very nice hotel. Very nice staff. Within walking distance of good restaurants. Had a great view of the river from our room.

We stayed 10 nights. This Hotel is Better than it represents itself. Very friendly staff, great breakfast, beautiful views. Every floor has a breezeway with table/chairs, rocking chairs to relax & take in the view of downtown/cape fear.

Quiet, great location, easy walk to riverwalk sites Very friendly and helpful staff Great view for a romantic sunset

Within 30 minutes of checking in, we found a roach scurrying across the living room floor of our suite towards our toddler's diaper bag. Needless to say, that was not the only one we saw before checkout the next morning. Also, as we got into bed, we discovered the television in the bedroom had no sound. Called the front desk, who kindly offered to come up an work on the TV, but we were already in bed. Who wants a stranger in their bedroom at 11pm? Continental breakfast left something to be desired. Also, no pool and the "fitness center" was a room on one of the top floors that looked like it had not been used since the 1980's. Would not likely stay here again, though a good location if you're plans are in Historic Wilmington.

After reading some pretty decent reviews, we booked a night at this hotel. Upon arriving, we were taken aback at how dirty the carpets and furniture were. The bed, itself, was nice and with clean linens and the bathroom appeared to be nice on the surface, but within an hour of being in the room, we killed 2 roaches. YUCK! Carpets were positively filthy along with all but one piece of furniture. All of the wooden furniture had huge cracks/breaks that were "bondo'd" back together. Jjat as we were going to bed, the sound on the TV in the bedroom crapped out. We did as the desk attendant told us and no luck. Having an 18 month old with us was challenging because she wants to touch everything, but the room was so filthy. We would not stay here again. Also, no pool and the "fitness center" looked as though it was last used in the 1980's. The beautiful view was this hotels only saving grace.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, River View

King 1 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, View

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Plus Coastline Inn

Everyone (5) Couples (15) Business (5) Family (7) Friends (3) Other (1)
5

nice view of the river

Couples

The Hotel is directly on the Cape Fear river, and every room has a view of it. It also has a dedicated pier, which is very nice to go out to and watch the sunset. The hotel is located very convenient to the heart of downtown. We walked everywhere. The room was nice and comfortable. The mattresses are pretty firm, if you like that. The only issue we had was there was construction of a new building next door that made lots of noise early in the morning (March 2017.) Not the hotels fault, but still a bummer.

By , from Columbia, SC on Mar 9, 2017

5

outstanding stay

Everyone

Really impressed with the location, view and overall experience we had this past weekend staying at this Best Western. "Josh" at the front desk went out of his way to help us out with a great place to eat, he was extremely friendly and up beat. The room was very clean and quiet.

By on Mar 1, 2017

Review comment responded on Mar 3, 2017

I cannot thank you enough for the nice comments on the hotel and Josh at the front desk. Josh has been with us for over 8 years and he "loves" our guest and providing them with superior customer care. I will share your comments with the staff and we hope to see you again when visiting Wilmington.

5

nice place to stay for business trip

Everyone

Close to downtown. Excellent view of the river and the Riverwalk is just outside the hotel. Great place to walk for exercise or just to see the sites. Would definitely stay there again. Hostess for the Breakfast was very friendly and efficient!

By , from Virginia on Apr 22, 2016

5

nice stay

Everyone

Nice hotel close by Cape Fear Community College. Room was clean and comfortable for one person. It would not be comfortable for multiple people. Continental breakfast offered was great. Within walking distant of historic Wilmington.

By , from Goldsboro, NC on Apr 7, 2016

4

great location

Everyone

Very convenient to river walk and restaurants and shops. All rooms right on river with water view and boats. The breakfast was good. A bit pricey but a great place to be for our very first visit to Wilmington. And right next door to the railroad museum too!

By , from Woodbridge VA on Mar 28, 2016

5

perfect location

Everyone

1 night stay, close to shops and bars! Nice Hotel.

By , from mb,sc on Feb 22, 2016

4

great location great getaway

Couples

This hotel is in a great location. It's on the Riverwalk with a great view and everything in downtown Wilmington is within walking distance. The room was comfortable and clean. The staff was extremely friendly. We had no issues whatsoever. The continental breakfast was limited but filling. You just can't beat a wafflemaker! We plan on returning.

By on Dec 17, 2015

4

great view

Couples

The staff was very friendly and the location was excellent.

By on Oct 25, 2015

3

wedding weekend trip

GetawayWithFriends

I think very over priced. a family was right outside the breakfast area smoking, so no one wanted to sit out at the empty table. It was very inconsiderate of them. I called and suggested they make this a non-smoking area. They monopolized this entire area and there was no seats available inside.

By on Oct 6, 2015

3

weekend getaway-just average

Couples

Fairly high priced for exterior entry, average rooms, overlooking river but without balconies and no swimming pool.

By on Sep 9, 2015