No hot water to take a shower and pool heater was broke so that was a bust also.
had a indoor pool and the room let out into the pool area
Really enjoyed the room, it was large and clean. Breakfast was good
Nice hotel but too much noise during the night. Curtains didnt close right and the light from outside came in
Really nice hotel, outside temp was -2° but my husband and I were chilling in the pool, water was warm and clean. It was really nice! Not much variety for breakfast, great view from breakfast floor (6th) they should do something to clean the parking when ice.
My family checked in and the hotel said they were out of towels. Finally, staff was able to provide more towels. When my sister used a new "fresh" towel, the towel had blood spots all over it. When she let staff know about the towel, there was no concern or apology. Disappointing hotel, even for the price.
Easy checkin, friendly agent. Room was clean and bright. Bathroom good except needed some repair to the tiles surrounding the shower. Breakfast wasn't exactly a gourmet meal but decent and plentiful food. Good hotel value.
We have frequented this facility since it was La quinta Inn and generally have been pleased with the value of our stay. Unfortunately, this stay with Red Roof Inn was disappointing. While the facility remains clean and the price remained reasonable, they were terribly understaffed and led to our checkin time behind 2 hours later than expected. We were told that our room would be ready by 5, and even coming back a bit after 5, our room was still not ready to be checked into. I believe that once they get up and running and hire more personnel, things will improve. Sadly, this stay was disappointing for my opinion on Red Roof Inn. Wishing it was LQ again.
The hotel is located perfectly between interstate exits-near restaurants, malls, and other hot spots. PET FRIENDLY AT NO ADDITIONAL COSTS!!!
Located within a leisurely stroll of Towne East Square, Red Roof Inn PLUS+ Wichita East is within a few miles (5 km) of McConnell Air Force Base. This 97-room hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center.
Red Roof Inn PLUS+ Wichita East's 97 rooms provide microwaves, coffee makers, and free local calls. 36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Change of towels is available on request.
Red Roof Inn PLUS+ Wichita East features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
No hot water to take a shower and pool heater was broke so that was a bust also.
had a indoor pool and the room let out into the pool area
Thank you for sharing your experiences. We are pleased that you enjoyed your stay and look forward to seeing you again.
Thank you for the amazing review. I hope you stay with us again, next time you are in the Wichita area.
We are sorry to hear about your experience. Hope you will give us another chance to do better next time.
Please accept partial responsibility. We were holding a King room for one adult, as you booked. When you arrived with 3 adults and 2 pets, it was unexpected. At our end of things, however, our staff member will receive additional coaching on how he could have better handled this with a solution to better accommodate your needs. We apologize for the part we played.
Really enjoyed the room, it was large and clean. Breakfast was good
We are happy that you chose the Red Roof Plus Wichita East for your lodging needs. Thank you for letting us know that your room was large, clean and you enjoyed the breakfast. We hope to see you again when in Wichita.
Nice hotel but too much noise during the night. Curtains didnt close right and the light from outside came in
Thank you for scoring our hotel highly. Since your stay we have had all of our curtains fitted correctly to correct the problem. We hope to see you again soon.
Really nice hotel, outside temp was -2° but my husband and I were chilling in the pool, water was warm and clean. It was really nice! Not much variety for breakfast, great view from breakfast floor (6th) they should do something to clean the parking when ice.
Thank you for sharing your experiences. We are pleased that you enjoyed your stay. In addition to our waffles, scrambled eggs, breakfast meat, biscuits & gravy, tortillas, coffeecake & breads, what else would you suggest we add to our breakfast selection? In regards to our parking lot, action is being taken to handle that better. We did apply ice melt in many locations of our lot, but it often froze back up no sooner than it melted. Thank you again for your feedback. We look forward to the next time we can be of service to you.
Thank you for posting a rating. We look forward to the next time we can be of service to you.
My family checked in and the hotel said they were out of towels. Finally, staff was able to provide more towels. When my sister used a new "fresh" towel, the towel had blood spots all over it. When she let staff know about the towel, there was no concern or apology. Disappointing hotel, even for the price.
Thank you for your feedback. We apologize that we did not fully prepare for the high demand for towels needed for a busier than usual pool. Sorry that we used some of our older towels, some of which may have had set-in stains, to fill the void. They had been laundered, but we do understand that even set-in stains can be off-putting to someone that didn't just see them come out of the washer & dryer. More pool towels will arrive this week so that we can get most of our older towels into the rag bag. We appreciate your feedback and we are taking steps to correct the issues you experience. Thank you.
Thank you for posting. We apologize that our pool heater was not working for about 48 hours while we waited on a part. We were also saddened that the temperature of the water got down to about 77 degrees when we usually keep it at about 82. In regards to the shower, a plumber working next door did mistakenly shut off our water. By the time we found out, our building had drained. It was off for only about 1 hour, but it did take some time after that for it to fill back up and hot water to again fill the lines. These kinds of things are rare, and we are so sorry that both had to happen during your stay with us.