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Pocono Resort Conference Center - POCONO MOUNTAINS

Property class: 2.5

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Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.
A room with a spiral staircase, patterned carpet, a lamp, and a couch.
A hotel lobby with a fireplace, a television, a Christmas tree, and seating areas.
A modern building with a covered entrance, a parking lot, and a clear sky.
A reception desk at Pocono Resort Conference Center with a purple wall, a black counter, and a red bow.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a chair.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Deluxe Room, Accessible Bathtub, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.

Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking

A hotel room with a bed, desk, TV, and curtains.

Family Suite, 2 Bedrooms, Non Smoking

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS places you within a 5-minute drive of Hickory Run State Park and within a 10-minute drive of White Haven South Trailhead. This 140-room hotel has a private beach, free in-room WiFi, and free self parking.

What's nearby

  • Hickory Run State Park - 3 min drive - 2.0 miles
  • Lehigh Gorge State Park - 6 min drive - 5.1 miles
  • Penn Lake - 7 min drive - 6.6 miles
  • Split Rock Resort Indoor Waterpark - 9 min drive - 6.8 miles
  • Lake Harmony - 10 min drive - 7.3 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • ‪Wawa - ‬9 min drive
  • ‪Wawa - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪IHOP - ‬6 min drive
  • ‪Split Rock Resort - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Pocono Resort Conference Center - POCONO MOUNTAINS features free WiFi in public areas, a conference center, and express check-out. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this hot springs hotel include barbecue grills, a reception hall, and wedding services.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Coffee makers and desks are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out fee: USD 20.00

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

This property enforces quiet hours from 9:30 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 10 percent cleaning fee will be charged
  • Service fee: USD 15 per accommodation, per stay
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Housekeeping fee: USD 10.00 per night
  • Towels fee: USD 10 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Pocono Resort Conference Center - POCONO MOUNTAINS.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel

Quality Inn Pocono Resort Lake Harmony

Quality Pocono

Quality Pocono Lake Harmony

Pocono Resort Lake Harmony

Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

What can I see close to Pocono Resort Conference Center - POCONO MOUNTAINS?

This hotel is located in White Haven, close to Jack Frost Mountain Resort, Hickory Run State Park, and Split Rock Resort Indoor Waterpark. You'll also find Lehigh River and White Haven South Trailhead within a short drive.

How much does it cost to stay at Pocono Resort Conference Center - POCONO MOUNTAINS?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Pocono Resort Conference Center - POCONO MOUNTAINS on Sep 20, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pocono Resort Conference Center - POCONO MOUNTAINS include a casino on the premises?

No, Pocono Resort Conference Center - POCONO MOUNTAINS doesn't have a casino.

Is there an indoor pool at Pocono Resort Conference Center - POCONO MOUNTAINS?

No, there is no indoor pool at this hotel.

Does Pocono Resort Conference Center - POCONO MOUNTAINS have a restaurant with a breakfast menu?

No, Pocono Resort Conference Center - POCONO MOUNTAINS doesn't have a restaurant that serves breakfast.

Does Pocono Resort Conference Center - POCONO MOUNTAINS allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Pocono Resort Conference Center - POCONO MOUNTAINS for a fee of USD 25 per pet, per night. A deposit of USD 100 per stay is collected.

What is the closest airport to Pocono Resort Conference Center - POCONO MOUNTAINS?

The closest major airport to Pocono Resort Conference Center - POCONO MOUNTAINS is Wilkes-Barre Scranton Intl. Airport (AVP), which is 24.8 mi away (29 minutes by car).

Does Pocono Resort Conference Center - POCONO MOUNTAINS offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Pocono Resort Conference Center - POCONO MOUNTAINS.

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.4
Rating 10 - Excellent. 192 out of 859 reviews
Rating 8 - Good. 208 out of 859 reviews
Rating 6 - Okay. 194 out of 859 reviews
Rating 4 - Poor. 73 out of 859 reviews
Rating 2 - Terrible. 192 out of 859 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. AC sucked...windows filthy our view was trees and garbage NO Pool
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything. Sketchy place. No one on the grounds when we tried to check in. Had to find a different place to stay
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one step away from being closed. In fact the only part of it that wasn't were the rooms, no pool or restaurant or fitness center. We slept, showered and were out by 7am. Ample parking as there was only 1 other vehicle there when we arrived. You get what you pay for, and it honestly should've cost less.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

MARILYN

Disliked: Property conditions & facilities
Didn't stay - property looked abandoned and no one answered the door when I arrived and waited for 20 minutes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re not coming back to that hotel. No TV No cable front desk person is missing can’t provide any assistance. Poor service
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wasn't surprised when the property was dated. However when I got to my room and opened the curtains I saw the trash in the attached picture and simply left. I didn't complain. I didn't tell anyone at the front desk. I just left. It was atrocious.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Jacqueline

Disliked: Staff & service, amenities, property conditions & facilities
No TV in our room with no advance notification. Advised AFTER we paid.! Pool was also not available for use! Water is well water so came out brown at first. No notification on Hotels.com or hotel website! Rom was clean was about the only good thing!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Thomas

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down. In the room we stayed in the shower did not work
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

robert

No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turn around and RUN away from this place!!! Do not book or stay here. It is as sketchy as the Hills Have Eyes!! No lights in the parking lot, no sign to even signify it was a hotel, and this place is CLEARLY not a resort. 0 stars. Save your momey and sleep in your vehicle.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience, I've stayed there before. And it was nothing like this. The pool was bone dry. There was no amends everything was closed like closed down. It looked like they were either just opening or about to go out of business worst experience ever. I want my money back.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
There was no one else at the hotel in the huge parking lot. It was very run down. Too scary to stay as a single woman. I spoke w a police officer parked down from the hotel and he said don't stay there. Apparently, the hotel has been condemned. This needs to be removed from my charge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Nicholas

Disliked: Amenities, property conditions & facilities
No hot tub no pool .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good priced resort
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this resort on April 25, 2026. The TV and internet service were not working. The night clerk checked our room and told us that the "technician" had been notified the previous day, and was waiting for them to fix it. The water was brown and the toilet was dirty. We asked for compensation since we required internet for work and we were not notified at check in time that it was not available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to amenities like there knowledge of things to do ,and places to go,nice swimming pool ,never got to use the bar was closed when we was there. Great place to stay.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024

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