Quality Inn and Suites2.5 out of 5.0
Recent guest reviews
This hotel has to be the greatest hotel we stayed in because of the manager Suzanne she is very friendly and great at her job she goes above and beyond to get you the best deals!! and changes things around to accommodate you anyway she can. Also her staff and housekeeping are very helpful in every way possible i love visiting Westlock and wouldn't want to stay anywhere else when i'm there thank you Suzanne you are what makes the stay great and sure know how to run a hotel. Barb & Wade Gillam
This hotel was renovated in 2016, and is very nice, Ask for a back off the highway room. Rooms are large and very comfortable & clean. This hotel has good rates for business people, Gives you a free hot breakfast as well. Anything off the menu can be selected at the attached restaurant.
The room was fine and check was good. The staff were friendly. Restaurant attached had good included breakfast and the one night I ate there it was good as well. I did have one problem, the TV channels SUCKED. Most of the channels in the guide were 'no subscription' and not very many of the stations u got were HD. Other than that rooms were OK.
The hotel is pretty old, with no elevator going to the second floor, which makes it really tough if you have lots of luggage. The fitness room is in the basement and is very poor. The rooms are dated and really dark with just one window. The internet quality is average. The staff do a really good job though, and they give you a token for a free breakfast in the restaurant every morning.
Quite disappointed with the lounge as it never seems open! Unsure if it's due to staffing problems or just a lack of business but 80% of the time we go to stop in they're closed. Even at like 7pm on a Wednesday. ...
First and foremost our stay started with outstanding customer service from the front desk lady, Helena! ☺ She gave us great service and assured that our stay exceeded our expectations!! We stayed in one of the jacuzzi suites and we absolutely loved it! The loft bedroom was a highlight, with a second bathroom. The King sized bed was comfortable, the room was clean and well stocked with extras. :) The soak in the jacuzzi tub was great after a long road trip! The complimentary breakfast was a super way to start the day! 🌞 Fantastic stay overall!!
It's not a destination location but the staff is awesome and very friendly ... I could not Complain about the service but the rooms are average at best ... the rooms are extremely basic , I prefer high end traveling but the town does not really cater to high end
We stayed here in August for a wedding, and the over all experience was great. There was a housekeeper who had a great sense of humour and made our stay fun. Restaurant was fast and good. We only stayed for one night, but it was a great stay and would stay again. It wasn't too expensive and the room was comfortable and very clean
Nice Hotel. But I might as well be sleeping on the floor. That's how hard the beds are. Talk about behind the times. What did they get a sellout price on the only mattresses that other hotels would never use. I got a good rate, I'm staying in town for a few weeks or more. Ill use the money I save on a memory foam pad I guess.
Room was clean & comfortable. Arrived at 2:30p and told no rooms until 3pm check-in time. Free breakfast was good (2 hot choices + continental) but service was slow (and restaurant wasn't busy). No elevator but we had a room on the main floor (exterior entrance with parking right outside the door). No entrance to hotel lobby from the back of the building, even though there are rooms which are only accessible from the back of the building.
- Free cooked-to-order breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Mountie Park, Quality Inn and Suites is within 2 miles (3 km) of Canadian Tractor Museum. This 59-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Westlock Golf Club is also a short drive away.
Start your day off right with a free cooked-to-order breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 59 rooms are air-conditioned and have an array of amenities, including fireplaces, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and ironing boards are also standard.
At Quality Inn and Suites, guests have access to a fitness center, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 80 reviews