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Recent guest reviews

Very accommodating! Allowed us to check in a few hours early then had a guest have to go to the ER and they allowed us to extend check out til 3pm which both were awesome. Although I will say, there was no milk at breakfast and only hazelnut creamer for coffee. I strongly recommend other options for coffee. Overall great stay!

Service desk very kind

I was traveling with young kids and cleanliness of the hotel was my 1st priority. The hotel is in a nice location and seemed central as this was my first trip to West Palm Beach. I booked this hotel at the last minute based on I was staying at a SHS in Orlando which was amazing. This hotel on the other hand was disappointing. The rooms were dated and dark. The light bulb was missing from the lap on night stand. The bathroom was VERY dated and dark. The carpet didn't look clean and overall it gives you the old moldy hotel feeling. The pool of the hotel wasn't that attractive either. Didn't look like the photos they actually advertised. The staff were however friendly and the other amenities were ok. Will I go back there? NO, Not with young kids. It maybe good for general travelers or business purposes.

Very nice room. Clean comfortable bed. Courteous, efficient staff.

The disappointment started at ck in: We booked a rm with a king sized bed but it was not ready at ck in and we were given a email with to single beds. To their credit they did change it for correct rm. Next we came down stairs the next morning to a bagged breakfast consisting is a fruit cup, granola bar, sweet muffin and a mini juice were there was a sign saying please take one. And then to top it all of they opened the pool but not the gym. None of what the did “because of COVID-19 “ was consistent or logical. Guests can eat at restaurants in the area but not have continental breakfast. Guests can splash around in the pool without masks and literally on top of each other but the gym was closed. Dumb. Dumb. Dumb. We WILL NOT be booking there again.

A little too expensive and the room lighting situation was very bizarre, but otherwise our stay was quite comfortable. The Breakfast was delightful but the Nats game was rained out ... not your fault !

La localización y el precio por noche. Amplias habitaciones y limpias.

The place is in good condition easy to park and quiet place to thanks for everything

Clean, staff friendly, and inviting. Location was good and the hotel was near the restaraunt

Close to I 95. Staff was very friendly and accommodating.

Clean hotel with friendly staff. Very good breakfast

Great location, great staff, good breakfast. Check-in process was easy, my room was ready and clean.

Very clean and modern. Quiet the time I stayed there, but that was off season.

Very clean establishment. Friendly staff, I felt like I was home

Lobby can be updated, but it certainly does not reflect the integrity of the hotel. Rooms are very nice and hotel is sparkling clean. Hotel staff are happy and very accommodating.

My first time in Florida and I had a very good experience and this hotel was a very nice place to stay at. Staff was friendly.

Metrocentre Blvd West Palm Beach FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Located in Villages of Palm Beach Lakes, Springhill Suites by Marriott West Palm Beach is 1.6 mi (2.6 km) from Rapids Water Park and within a 10-minute drive of other popular attractions like Palm Beach Outlets. This hotel has 130 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and sitting areas are also available.


Property features

Guests staying at Springhill Suites by Marriott West Palm Beach enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Springhill Suites by Marriott West Palm Beach

Everyone (15) Couples (7) Business (3) Family (10) Friends (1) Other (2)
5
Family

Very accommodating! Allowed us to check in a few hours early then had a guest have to go to the ER and they allowed us to extend check out til 3pm which both were awesome. Although I will say, there was no milk at breakfast and only hazelnut creamer for coffee. I strongly recommend other options for coffee. Overall great stay!

By on Apr 25, 2022

Review comment responded on Apr 26, 2022

Thank you for the wonderful review, Kimberly! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at SpringHill Suites by Marriott. Have a wonderful day!

5
Family with small children

Service desk very kind

By on Aug 31, 2021

Review comment responded on Sep 1, 2021

Thank you for sharing this wonderful review, Evangelina! We are very pleased to hear that you had an enjoyable experience at Springhill Suites! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

1
Everyone

By on Jun 5, 2021

5
Everyone

By on Apr 15, 2021

3
Family Family with small children

I was traveling with young kids and cleanliness of the hotel was my 1st priority. The hotel is in a nice location and seemed central as this was my first trip to West Palm Beach. I booked this hotel at the last minute based on I was staying at a SHS in Orlando which was amazing. This hotel on the other hand was disappointing. The rooms were dated and dark. The light bulb was missing from the lap on night stand. The bathroom was VERY dated and dark. The carpet didn't look clean and overall it gives you the old moldy hotel feeling. The pool of the hotel wasn't that attractive either. Didn't look like the photos they actually advertised. The staff were however friendly and the other amenities were ok. Will I go back there? NO, Not with young kids. It maybe good for general travelers or business purposes.

By on Apr 12, 2021

4
Everyone

By on Mar 27, 2021

5
Partner Couples

Very nice room. Clean comfortable bed. Courteous, efficient staff.

By on Feb 11, 2021

2
Partner Couples

The disappointment started at ck in: We booked a rm with a king sized bed but it was not ready at ck in and we were given a email with to single beds. To their credit they did change it for correct rm. Next we came down stairs the next morning to a bagged breakfast consisting is a fruit cup, granola bar, sweet muffin and a mini juice were there was a sign saying please take one. And then to top it all of they opened the pool but not the gym. None of what the did “because of COVID-19 “ was consistent or logical. Guests can eat at restaurants in the area but not have continental breakfast. Guests can splash around in the pool without masks and literally on top of each other but the gym was closed. Dumb. Dumb. Dumb. We WILL NOT be booking there again.

By , from West palm on Oct 12, 2020

Review comment responded on Oct 12, 2020

Hello, our hotel is following all Covid guidelines to ensure our guest are safe. The pool area is in the open and tables and chairs are more than 10ft apart. The gym is temporally closed because of its size, and guest cannot follow the 6ft distance recommended by the CDC in such small space. Many hotels now have grab and go breakfast, for your safety all items inside the bags are sealed. Thank you so much for staying with us.

4
Family Family

A little too expensive and the room lighting situation was very bizarre, but otherwise our stay was quite comfortable. The Breakfast was delightful but the Nats game was rained out ... not your fault !

By , from Casey Key on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you so much for your feedback.

4
Family

La localización y el precio por noche. Amplias habitaciones y limpias.

By on Dec 11, 2019

Review comment responded on Dec 12, 2019

Muchas gracias por visitarnos!

Springhill Suites by Marriott West Palm Beach

2437 Metrocentre Blvd, West Palm Beach, FL 33407
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