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Recent guest reviews

The staff was really helpful and accommodating. The room was very spacious, comfortable and clean. I would definitely stay there again!

For a 4 star hotel, it lacked amenities I am used to. Not happy that room was not clean daily. For me that’s a must. Clean bathrooms, towels, amenities etc. I pay for service. Anything less is not acceptable. Also no self parking and an extra $28 daily for it, outdated. We r not in the middle of Manhattan..will not return.

We stayed for two nights, in the room there was not bottled water, we had to go to the city place to purchase bottled water. After we checked out the additional bill showed a charge fie a bottle water. When contacted the front desk service , they were rude and dismissive. When we asked for the contact for a manager, they refused to provide that

Lost my wallet. Couldn’t check in. Clerk on duty told me there was nothing she could do. She was nice enough to check with her manager. Unfortunately, this was after I left. She sent me a message via email that likely would have resolved this issue, but since I was driving I didn’t get it until the next morning.

Housekeeping left a lot to be desired. Nowhere to get a simple meal....vending machines??????

located close to 'downtown' easy walking to shopping/restaurant area and intracostal waterway.

Staff very friendly, clean hotel, great hot breakfast, everything around the area such as stores & restaurants close by. Views outside our window we’re nice could still see the beach area. Pool very warm and nice as well. Had a wonderful time at Hotel and would definitely recommend to family and friends.

Great location. Everyone was amazingly friendly. My only complaint was the pool. It was disgusting. Clumps of hair and a layer of oil on the pool and the pool is where I wanted to spend the afternoon but you couldn’t pay me to get in that water.

Nice property, nice breakfast in the morning with a rotating selection, staff was very friendly.

Everything within walking distance! Hotel is very clean and the staff is very professional. I will book again!

Great staying, close to the downtown. My room was big, clean, and really comfortable. The only thing that I found was the A/C that I didn't feel like it was cooling. Everything else was fine.

It's a good location and nice big room. I've stayed here several times. But little things are starting to get overlooked by the staff. They just changed valet companies, which meant it costs more to park and the service is worse. Housekeeping didn't come to my room one day. They just skipped me. When I asked about it, the front desk said they had left for the day and it was too late. The nightlight in the bathroom doesn't work. The battery is dead in the alarm clock, so a little flight flashes all night. There's a short in the power strip behind the TV, so another little light flickers off and on all night.

We were surprised by how nice the room layout is and the location so close to the college.

Excellent hotel. Only downside is the pricey parking.

The hotel was beautiful... More than I expected from the description. Walking distance to City Place! Perfect for a great couple's evening out!

Hibiscus St West Palm Beach FL

Hotel highlights

  • Walking distance to The Square and Clematis Street
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown West Palm Beach, Residence Inn by Marriott West Palm Beach Downtown/Rosemary Square Area is adjacent to The Square and within a 10-minute walk of other popular attractions like Clematis Street. This 152-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free breakfast is included with your stay. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 152 accommodations feature kitchens and space to spread out with a separate bedroom and sitting areas. Guests can expect to find free WiFi and 32-inch Smart TVs with satellite channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and safes are other standard amenities.


Property features

Guests staying at Residence Inn by Marriott West Palm Beach Downtown/Rosemary Square Area enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 28 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 7

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Guest reviews for Residence Inn by Marriott West Palm Beach Downtown/Rosemary Square Area

Everyone (16) Couples (1) Family (3) Other (1)
5
Everyone

By on Jun 22, 2021

Review comment responded on Jul 4, 2021

Dear Valued Guest, We are delighted you enjoyed your stay at Residence Inn West Palm Beach Downtown/Rosemary Square Area. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area. Sincerely, Elizabeth Kelleher Task Force General Manager

5
Everyone

The staff was really helpful and accommodating. The room was very spacious, comfortable and clean. I would definitely stay there again!

By on May 16, 2021

Review comment responded on May 17, 2021

Dear Valued Guest, Thank you for your comments regarding your recent stay at the Residence Inn West Palm Beach Downtown/Rosemary Square Area. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team. Thank you again, and we look forward to welcoming you back soon. Sincerely, Donna Ainsworth General Manager

3
Family Business Business

For a 4 star hotel, it lacked amenities I am used to. Not happy that room was not clean daily. For me that’s a must. Clean bathrooms, towels, amenities etc. I pay for service. Anything less is not acceptable. Also no self parking and an extra $28 daily for it, outdated. We r not in the middle of Manhattan..will not return.

By on May 5, 2021

Review comment responded on May 7, 2021

Dear Valued Guest, Thank you for your loyalty to the Marriott brand. We regret not meeting your expectations during your visit. Your feedback will ensure we make appropriate changes to improve our guest experience. We sincerely apologize for any frustrations you had, and we are grateful for your patience. We hope you will return for the exceptional stay you deserve. Sincerely, Donna Ainsworth General Manager

4
Everyone

By on Mar 9, 2021

5
Everyone

By on Dec 15, 2020

Review comment responded on Dec 15, 2020

Thank you so much for taking the time to send us your feedback and we are happy to hear you had a great time here!

5
Everyone

By on Sep 7, 2020

Review comment responded on Sep 9, 2020

Thank you for your kind review! We appreciate you staying with us and we are looking forward to seeing you again when your travels bring you back to the West Palm Beach area.

4
Everyone

By on Aug 14, 2019

2
Family

We stayed for two nights, in the room there was not bottled water, we had to go to the city place to purchase bottled water. After we checked out the additional bill showed a charge fie a bottle water. When contacted the front desk service , they were rude and dismissive. When we asked for the contact for a manager, they refused to provide that

By on Aug 13, 2019

2
Everyone

Lost my wallet. Couldn’t check in. Clerk on duty told me there was nothing she could do. She was nice enough to check with her manager. Unfortunately, this was after I left. She sent me a message via email that likely would have resolved this issue, but since I was driving I didn’t get it until the next morning.

By on May 18, 2019

4
Everyone

Housekeeping left a lot to be desired. Nowhere to get a simple meal....vending machines??????

By on May 18, 2019

Residence Inn by Marriott West Palm Beach Downtown/Rosemary Square Area

455 Hibiscus St, West Palm Beach, FL 33401
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