Mercure Wellington Abel Tasman3.5 out of 5.0
Recent guest reviews
As some have said, this hotel is a bit tired but our room was clean. The room was also a bit dark and we wished there was air conditioning even though we stayed here in October and it wasn’t hot…it was too noisy to leave a window open to get some fresh air. Parking is a nightmare; we arrived after dark, it was very hard to find the parking garage (all the one way streets were a killer after we passed the hotel and needed to get turned around), we didn’t know how to open the gate and you cannot park without having someone outside the car directing you as it’s way too tight. On a positive note, the receptionist personnel were very helpful and friendly and the hotel is centrally located; we walked to everything we needed which is what would potentially attract us to stay here again if we were to return to Wellington.
We stayed here for 3 nights over the new years period. Prior to our stay I read up about the lack of air con, and to be honest, for us that was the only downside we had qualms about. The rooms we got came provided with a small fan which helped but it did get a little hot and stuffy overnight. Everything else was ship shape, the rooms were clean, bathrooms are newly rennovated, housekeeping did a good job, and the staff were friendly. Our package came with a free breakfast option, and because of new years shutdown the bistro only had continental brekkie as an option but we thought it was really good. We had plenty of options in what to have for breakfast and it was delicious for the 3 days we were there. Can't argue about the price we paid for our stay. The parking lot is quite tight and there only enough room for one car at a time to exit/enter, and if you have a bigger car you will definitely struggle to park and exit. Overall we were extremely pleased with our stay!
Location and economical priced booking were the 2 pluses, but this hotel has to top rate as average. For the price we paid, this hotel room was OK w/ the new room decor and recently replaced furniture. However, this venerable old hotel building taken over by ACCOR ought to rate much higher. Caveat emptor -- let the buyer beware... Absolutely NO attention had been paid to our bathroom -- our toilet seat was broken and there was NO show pressure -- (NONE whatsoever - water dribbled out of the shower head) and the dirty fan in the corner kept whirring away ALL night. Plus, not enough light to properly shave. Shame on Accor! Also, as other reviewers have said, the bed is TOO hard -- I suspect all hotel mass bought beds are like this. The staff person who checked us in was lovely -- the person who checked us out could not have cared less. She asked if we enjoyed our stay and when I told her about the bathroom, she apologized, (sounding like she'd done it scores of times before) & acted like she would prefer to see us simply leave and not be overheard complaining by other guests Unfortunately, I'd recommend this hotel to backpackers for a room share - if they can get the booking.com price of just over $100. To pay anything more than this for a night's accommodation would truly annoy any business traveler.
The Mercure hotel is in a good location, especially when I am in Wellington on business. I found my last stay quite disappointing. The bed in my room (511) was very hard and in comfortable and the room was very hot and stuffy. A small fan was provided but the room really needed air conditioning. The restaurant menu could do with a revamp with more variety and options.
I had a business meeting here today, the venue was fresh, clean and comfortable, the service was prompt professional and attentive The food was great value for money, and fast, I cannot fault this for all these reasons.
When it comes to Accor Hotels, I usually do not even consult costumer evaluations, because I know exactly what I will find in each of their brands. This Mercure was a real deception. It seems an old hotel building with a Mercure brand. Expect for the bathroom amenities, everything was not Mercure's. No air-conditioning, no sound-proof windows, old carpets.
My sister and I booked a room there except I paid more for an upgraded version. Now I didn't expect a 5 star hotel given the price but the rooms were exactly the same. No air con and it was so hot we didn't end up sleeping and stayed up to go to the airport the next morning.
Relieved to be given room change. First room was so small that laptop and papers would not fit on desk. Would have had to step over suitcase on floor beside bed as nowhere to put it. Very small. Asked if another room available and was pleased to be moved to a much more normal sized room with plenty of space and bag rack.
Nice Hotel, comfortable rooms, although no airconditioning, so was a bit warm during the night. Car park next door slightly disturbing in early morning, and check-in guy with a bad cold wasn't a great look.
I needed to be in Wellington on business - initially I booked one night, but then need to change to 2 nights - the hotel charged me rack rates for the change and forced me to move rooms. The positive was the comfort of the bed, but that was it. Both rooms (11th floor) were at the rear of the hotel; the desk staff claimed this was the quietest part of the hotel and away from a busy street. Obviously, they have not experienced the squeal from the anti-skid surface in the multi-story car park behind the hotel - from 6:30 am cars squealed around the car park. Breakfast service was very slow New Zealand is the land of great coffee - so why did the hotel think that undrinkable fluids were an acceptable conference beverage to serve as "coffee"?
- Walking distance to Cuba Street Mall and Civic Square
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in The best-rated area in Wellington, Mercure Wellington Abel Tasman is within a 5-minute walk of Cuba Street Mall and within 15 minutes of other popular attractions like Civic Square. This 73-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Wellington, the hotel is also a short walk from Courtenay Place and Wellington Cable Car.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
Mercure Wellington Abel Tasman's 73 heated rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Guests of Mercure Wellington Abel Tasman enjoy access to free WiFi in public areas, 5 meeting rooms, and conference space. Self parking is offered for NZD 26.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 546 reviews