I like the location, decor, friendly , courteous staff but poor quality food at the breakfast buffet (e.i. the hash browns were cold, the fruit was not fresh cut, the mandarin oranges were smashed some had some peel on it, the strawberries were too ripe., etc the fruit salad bar was bad at 10.00 AM.
The property was gorgeous!! Room service wasn’t so great.
The hotel was very clean and somewhat convenient to the pier activities. The resort fees were high and unnecessary. I didn't utilize the pool or any of the other amenities.
Room were nice, staff friendly, market place food wasn't the best "egg sandwich" and, national grill burger were horrible.
The resort personnel were outstanding at every stage of our stay at Gaylord’s National Harbor. When we arrived at the hotel surprised us with a $250 food allowance to help us celebrate our 53rd wedding anniversary. The handling of our reservation by Orbitz was flawless !
Bad dropoff, no time to get things out of car. Room 100 degrees
The resort is beautiful and has a lot of amenities. My problem was with booking. I booked and paid for a King bed and upon arrival I was told they were out. They did upgrade me to a room with an atrium view but I should’ve received what I booked and paid for. This may have been Orbitz fault and not the resort. Other than that I loved it, definitely an experience.
This is a huge and gorgeous hotel, at National Harbor, outside of DC. The views from the lobby bar are breathtaking. The staff at reception, in the bar, in Housekeeping and even the parking garage attendant, were all very pleasant and helpful! The room was a bit pricey, but worth it. It was extremely clean and well appointed, with a great shower. The only surprise was that there was no fridge in the room. Given our experience, we would definitely stay at the Gaylord again!
Gaylord National Resort & Convention Center places you within 2 miles (3 km) of MGM National Harbor and Potomac River Waterfront Park. This 2000-room, 4-star resort welcomes business and leisure travelers with a marina, a full-service spa, and 3 restaurants.
Enjoy dining at Old Hickory Steakhouse, one of 3 onsite restaurants. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
The 2000 rooms have an array of amenities, including refrigerators, coffee makers, and free newspapers. Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests of Gaylord National Resort & Convention Center have access to a marina, a full-service spa, and a nightclub. Parking is available for USD 30.00 per day (USD 49.00 per day for valet parking), and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include an indoor pool, a children's pool, and a health club.
I like the location, decor, friendly , courteous staff but poor quality food at the breakfast buffet (e.i. the hash browns were cold, the fruit was not fresh cut, the mandarin oranges were smashed some had some peel on it, the strawberries were too ripe., etc the fruit salad bar was bad at 10.00 AM.
The property was gorgeous!! Room service wasn’t so great.
