The apartment location, concierge, and overall cleanliness was great. However, several appliances (toaster was there but the parts were missing, washer making banging sounds during use,etc.) were broken and/or unusable, walls and furniture looked worn and in many cases dirty - we found stains on the sofa cushions (unclear whether they had been cleaned) + stains on the bedding which were only partially cleaned- and it was difficult to get anyone to respond to concerns. It was functional and I likely will not stay with Global Luxury Suites again since it is clear that they do not take care to maintain their properties well.