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Recent guest reviews

Its in a nice part of town. It meets our expectations of a Sheraton. The staff was friendly and provided taxis, information and wake-up calls.

The best breakfast buffet of any hotel we stayed at in Poland, conveniently located, extremely comfortable room with sitting area. Appreciated the variety of tv programming. Staff very pleasamt and helpful.

Great location, easy walking distance to may resturants , museums

Great location, great staff... will be back for sure ..

My wife is in a wheelchair and the front entrance ramp was consistently blocked by the day managers car. Even though the spot was marked as not to park there. The next ramp was a good 40 meters down the block, and in the rain was a real pain to go down and back. Had to complain twice before car was moved. Even though we were told the room had 2 queen size beds, they were full size. Since our son was with us we had to get a cot for him that took up half the room and limited my wife's mobility even more. (no rooms with bigger beds were available) Upon leaving they charged us 150 USD (about 480 PL.) for the cot. Even though the Sheraton website said max. 130 PL PER STAY. Again I need to send multiple emails before they issued a refund for the difference. Our late night order from room service came up cold to the touch. Very disappointing stay. Gerry and June

Excellent beakfast and helpful staff. First part of out travels through Poland.

Wonderful hotel, great breakfast, fantastic service.

The fan for drying hair is terrible. You must continuously press the on button and as the fan is extremely weak it takeas a very long time to have the hair dry. If you are not bold your hair will look ugly as the fan is not effective and your hand will hurt because of having to press the button.

Great view from large windows, able to see town center tall buildings as well as the new national stadium.

WE like the atmosohere of this hotel Quiet elegance. This is our second visit to this hotel and we sldo extendet our stay until August 12 Wewii stay in this hotel again

Recently, I visited Warsaw for business and stayed at Sheraton Hotel in Warsaw. I was impressed with the rooms, amenities in the room and the price. Very good value. Sheraton also has a pretty decent oriental restaurant which serves Chinese, Thai and Indonesian cuisines. I will definitely stay again at Sheraton when I go to Warsaw again.

Once I returned to the hotel the second time, the staff recognized me and it felt almost like home away from home. I like returning to the hotel from a busy activity related with my work and like the fact that there are some meny venues in the immediate vicinity to the hotel. 20 minuts walk to the old city district permitedme to visit that beautiful part of Warsaw almost every evening.

carpet was dirty , need cleaning , nothing around the hotel

I stayed at the Sheraton for 3 nights after I was done with my business in Lodz and Krakow. The hotel staff were very friendly and went out of their way to help me find a private tour guide for the Chopin's tour (I'm a fan of Chopin's music). The room was spacious (quite a contrast with the Polish run hotel I stayed at in Krakow with a tiny room). My only complaint is the lack of sound-proof. The wall between rooms must be paper thin because I could hear people laughing and joking next room. The second night, they laughed so hard I couldn't sleep. I complained with the front desk and they asked me if I wanted to move to a different room. I didn't want to go through the hassle of packing and moving again, so I didn't take them up on their offer. In retrospect, I should have. I would definitely stay at this hotel again because of the location, close to the Old Town district (20-25 minute walk) as well as the Park with Chopin's statue under the willow tree (I forgot the name already). The room rate was very reasonable compared to other hotels I stayed at in other cities in Poland.

We stayed on the club level which was quite nice. This provided access to the club room with free breakfast and free snacks all day. Additionally, there were free alcoholic beverages in the evening. The rooms were kept very clean and the amenities were all very nice.

This was the most comfortable hotel bed we have ever had. We were given executive status which included free Internet, snacks and beverages all day, excellent treatment by the hotel staff. I loved this hotel.

Very nice hotel with wonderful service. Location was great.

Nice restaurant / bar; nice location; nice service; nice rooms; nice ammenities throughout the hotel

Boleslawa Prusa 2 Warsaw Masovia

Hotel highlights

  • Walking distance to U.S. Embassy
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Srodmiescie within a short walk of U.S. Embassy, Sheraton Grand Warsaw is within a mile (2 km) of other popular sights such as Palace of Culture and Science. This 350-room, 5-star hotel has a restaurant along with conveniences like free in-room WiFi and a health club.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.


Rooms

All 350 recently renovated accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and bidets. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

Renovated in 2017, Sheraton Grand Warsaw offers a health club, free WiFi in public areas, and conference space. If you drive, self parking is PLN 120.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per person one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Junior Suite, 1 Bedroom, Business Lounge Access

1 King Bed | Sleeps 3

Deluxe Suite, 1 Bedroom, Business Lounge Access

1 King Bed | Sleeps 4

Executive Suite, 1 King Bed, Business Lounge Access, City View

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Guest reviews for Sheraton Grand Warsaw

Everyone (8) Couples (4) Business (6)
4
Everyone

Its in a nice part of town. It meets our expectations of a Sheraton. The staff was friendly and provided taxis, information and wake-up calls.

By , from Los Angeles on Jul 27, 2019

Review comment responded on Aug 9, 2019

Thank you for your stay and those excellent notes. Nice complements from our guests are the best prize & motivation we can ever deserve.

5
Everyone

The best breakfast buffet of any hotel we stayed at in Poland, conveniently located, extremely comfortable room with sitting area. Appreciated the variety of tv programming. Staff very pleasamt and helpful.

By on Dec 4, 2018

Review comment responded on Dec 27, 2018

Thank you for choosing to stay at Sheraton Warsaw and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.

5
Everyone

Great location, easy walking distance to may resturants , museums

By , from NYC on Nov 5, 2018

Review comment responded on Nov 22, 2018

Dear David, I am very delighted reading your excellent review and happy we have managed to meet your expectations. I hope that your present experience regarding our Hotel will encourage you to visit Sheraton Warsaw in the nearest future.

5
Everyone

Great location, great staff... will be back for sure ..

By , from Minneapolis on Sep 22, 2018

Review comment responded on Sep 29, 2018

Dear Daniel, visit Sheraton Warsaw in the nearest future. Thank you for choosing to stay at Sheraton Warsaw and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.

2

not the place if your handicapped.

Everyone

My wife is in a wheelchair and the front entrance ramp was consistently blocked by the day managers car. Even though the spot was marked as not to park there. The next ramp was a good 40 meters down the block, and in the rain was a real pain to go down and back. Had to complain twice before car was moved. Even though we were told the room had 2 queen size beds, they were full size. Since our son was with us we had to get a cot for him that took up half the room and limited my wife's mobility even more. (no rooms with bigger beds were available) Upon leaving they charged us 150 USD (about 480 PL.) for the cot. Even though the Sheraton website said max. 130 PL PER STAY. Again I need to send multiple emails before they issued a refund for the difference. Our late night order from room service came up cold to the touch. Very disappointing stay. Gerry and June

By , from New City N.Y. on Dec 5, 2017

5

very nice hotel. centered in downtown warsaw

Everyone

Excellent beakfast and helpful staff. First part of out travels through Poland.

By , from San Luis Obispo, CA. USA on Sep 2, 2017

5

great hotel

Everyone

Wonderful hotel, great breakfast, fantastic service.

By on Jul 26, 2016

4

nice hotel not close to tourist points of interest

Everyone

The fan for drying hair is terrible. You must continuously press the on button and as the fan is extremely weak it takeas a very long time to have the hair dry. If you are not bold your hair will look ugly as the fan is not effective and your hand will hurt because of having to press the button.

By , from NYC on Jul 4, 2016

4

our last stop before flying home

Couples

Great view from large windows, able to see town center tall buildings as well as the new national stadium.

By on Aug 30, 2013

4

hotel sheraton warsaw

Couples

WE like the atmosohere of this hotel Quiet elegance. This is our second visit to this hotel and we sldo extendet our stay until August 12 Wewii stay in this hotel again

By on Aug 12, 2013

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