Love this beautiful hotel, and the staff were very professional. I will stay here again.
The reason to stay here are the sunsets. Otherwise, same level of service, etc you can expect from other similar hotels in area.
Amazing service and attention to detail. The staff really made it a point to make sure we had what we needed and enjoyed our stay. They also handled a booking mistake with minimal stress for us.
We had a lovely stay at this hotel. Amazing views of the valley and the perfect spot to watch the sunset. The staff were incredible and helpful! We definitely plan to come back in the future!
This was perhaps the worst "upscale" hotel experience of my life. The physical plant was not at all as it was presented on the website. The hotel was very shabby. We were moved once because we did not have water in our room and the toilets did not work. Upon checkout another guest complained of the same problem and the manager did not even apologize. Finally, the hotel is far away from the center of Wadi Moussa and the Petra site. During our trip to three cities in Jordan we found the Movenpick hotel chain to be the best quality and the price was similar to that of the Marriott.
this hotel does not deserve to be 5 star. compared to other 5 star mariott location, such as the one in Jordan valley (dead sea), this location is more like 3 star. here are the good and the bad. bad: --our hotel was pre-paid via travel agency. but upon check in, hotel staff DOUBLE CHARGED us for the room. it took over 4 hours of arguing, with the staff and the manager to resolve. and this was after we provided the pre-paid recipt from our travel agency, pre-paid conformation from Mariott, 3 phone and 2 faxes from our travel agency. it was a nightmare!!! --also, hotel staff does not speak very good english. upon check in, they asked for my credit card. i told them our hotel was pre-paid. they did not seem to understand. they just keep saying "...please, we need your credit card." then i asked if they need the credit card for incidential, such as food and drink credits. they did not seem to understand that either. they looked at each ohter, turned to me and said again "...please, credit card, now." --after speaking to other guests at the hotel, i learned this happends more often than not!!!!!!!!! --room very small. --even though the hotel was nearly empty in capacity, they would not give us a king size bed. --only 2 restruants on site for dinner. middle eastern buffet or itlian. good: --breakfast included. buffet style. --free parking. valet and self park. --free shuttle to the city of Petra. but you will have to hire a cab to come back. --free steam room and sauna really helped sore muscle after hiking in petra.
Petra Marriott Hotel places you adjacent to Petra. This 5-star hotel has 100 rooms and welcomes guests with 3 restaurants, free valet parking, and a 24-hour business center.
Enjoy dining at one of 3 onsite restaurants including Hala Hala Restaurant, which specializes in Middle Eastern cuisine, or have a drink at the cocktail bar. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
All 100 rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with free wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.
Guests of Petra Marriott Hotel enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JOD 120 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free newspapers, a terrace, and laundry facilities.
Love this beautiful hotel, and the staff were very professional. I will stay here again.
The reason to stay here are the sunsets. Otherwise, same level of service, etc you can expect from other similar hotels in area.
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra Marriott Hotel. It’s great to hear that you enjoyed our hotel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Mahmoud Farajat, Hotel Manager
Amazing service and attention to detail. The staff really made it a point to make sure we had what we needed and enjoyed our stay. They also handled a booking mistake with minimal stress for us.
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra Marriott Hotel. It’s great to hear that you enjoyed our hotel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Mahmoud Farajat, Hotel Manager
We had a lovely stay at this hotel. Amazing views of the valley and the perfect spot to watch the sunset. The staff were incredible and helpful! We definitely plan to come back in the future!
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at Petra Marriott Hotel. It’s great to hear that you enjoyed our hotel during your stay. As your comfort and well-being are always our highest priorities. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Sincerely, Mahmoud Farajat, Hotel Manager
This was perhaps the worst "upscale" hotel experience of my life. The physical plant was not at all as it was presented on the website. The hotel was very shabby. We were moved once because we did not have water in our room and the toilets did not work. Upon checkout another guest complained of the same problem and the manager did not even apologize. Finally, the hotel is far away from the center of Wadi Moussa and the Petra site. During our trip to three cities in Jordan we found the Movenpick hotel chain to be the best quality and the price was similar to that of the Marriott.
this hotel does not deserve to be 5 star. compared to other 5 star mariott location, such as the one in Jordan valley (dead sea), this location is more like 3 star. here are the good and the bad. bad: --our hotel was pre-paid via travel agency. but upon check in, hotel staff DOUBLE CHARGED us for the room. it took over 4 hours of arguing, with the staff and the manager to resolve. and this was after we provided the pre-paid recipt from our travel agency, pre-paid conformation from Mariott, 3 phone and 2 faxes from our travel agency. it was a nightmare!!! --also, hotel staff does not speak very good english. upon check in, they asked for my credit card. i told them our hotel was pre-paid. they did not seem to understand. they just keep saying "...please, we need your credit card." then i asked if they need the credit card for incidential, such as food and drink credits. they did not seem to understand that either. they looked at each ohter, turned to me and said again "...please, credit card, now." --after speaking to other guests at the hotel, i learned this happends more often than not!!!!!!!!! --room very small. --even though the hotel was nearly empty in capacity, they would not give us a king size bed. --only 2 restruants on site for dinner. middle eastern buffet or itlian. good: --breakfast included. buffet style. --free parking. valet and self park. --free shuttle to the city of Petra. but you will have to hire a cab to come back. --free steam room and sauna really helped sore muscle after hiking in petra.
Dear Guest, Thank you for choosing Petra Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. As your comfort and well-being are always our highest priorities. Looking forward to welcoming you again in the near future. Sincerely, Mahmoud Farajat, Hotel Manager