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Recent guest reviews

The staff was great Hotel was clean Room were clean Very close to the entrance of Petra

this is not a 5 star property as advertised. at best 3 stars. however its next door to the Petra stone carvings.

Very good location. Friendly and professional staff.

Movenpick Petra has the best location for exploring Petra. The staff, facilities, and food are all great. I was very comfortable and impressed.

We booked a driver through the hotel number for pickup at the Amman airport, but no driver met us. We recommend just taking a taxi from the airport to the hotel rather than trying to book a driver through the hotel.

Hotel was great with comfortable and clean rooms. It is close to the visitor center. The staff however slacked a lot and was unresponsive in the restaurant and at the front desk (some of them were very rude)

The location was great. The room was as expected as well. Breakfast was splendid. Only problem - facilities were not as expected from a 4 star hotel. Steam rood didn't work. Sauna didn't work. Pool didn't even have towels.

This hotel is literally across the street from the entrance to Petra so perfect for walking there. Clean, comfortable rooms. Nice rooftop bar with views over the hills. The inner courtyard is decorated in a nice style and a great place to sit and have a drink. The bar is extremely smokey! Good buffet breakfast but didn't eat in the restaurant so can't comment on that. Would definitely recommend this hotel as a base for Petra. Free parking and they will also hold luggage after checking out for as long as you need.

Great place to stay when visiting Petra. It is just by the gate of getting into Petra Old city

We had never been to a Moevenpick before and didn't know what to expect. The price was right. The room was an upgrade with a small balcony overlooking the entrance to the Petra park which was wonderful. We had both dinner and the included bkfst. Excellent variety. The hotel was able to exchange dollars for Dinars. The location could not be any closer to the entrance of the park. Bring plenty of water since the day we went ,7/30,the temp was 44C or 113 F. Most enjoyable stay. The staff was most helpful and accommodating.

This hotel is directly across the street from the entrance to Petra. The staff is super friendly and helpful. The breakfast buffet is DELICIOUS- anything and everything you could want to eat. After a long day touring Petra, we were thankful we didn't have to go far to get to a shower and bed. This is a great place to stay during your Petra visit.

the staff at the hotel is fantastic- especially Rania. We have a lovely stay and highly recommend it.

The hotel is in an excellent location, can't get a better than this one. However you are paying the price. For $250 a night (incl. breakfast) I expected a little bit more, especially from a 5 Star rated hotel. I was shocked to find out after an 8 hour hike in Petra that there is no massage facility in the hotel. The pool and gym are average size, again not what I expect to see from a 5 Star hotel. Previous reviews mentioned the rooms wouldn't cool down fast enough or cool down at all, I had the same issue. We were in a junior suite, there was enough space for two of us, and the rooms were clean. I was disappointed in the breakfast and dinner options. I felt that it was pricy for the quality and variety of food. The roof deck bar has a nice atmosphere and it's nice to have a cocktail, however I would have liked to have dinner but again the choices were very slim and price wise you're better off eating the dinner buffet, or eating elsewhere. We rented a car so valet parking was free which is nice. And finding the hotel was very easy, we followed signs to Petra, which lead us to the main gate of the hotel. Staff was very friendly no complaints at all. They really were attentive! All of them smiled, and very helpful if you had a question. All in all I would recommend this hotel purely for location and convenience, however I would tell people not to expect 5 star accommodation or amenities.

We booked this hotel as a splurge during our trip mainly because of its great location to Petra. That is definitely true, but we were disappointed with other aspects of the hotel. The air conditioning was not working during our stay so it was not a comfortable experience. We woke up drenched with sweat. We complained twice and nothing was ever done about it. I understand that these things happen, but with the amount we paid for the room I would have expected a better response from staff to at least try to do something. There was smoking allowed in the lobby which I hated. It reminded me of being in the 70s or something. The other problem was being able to find something to eat. They had lovely buffets with breakfast lunch and dinnner but because of the heat, my husband and I were not really interested in the buffet. We just wanted something light to eat and it was like we were the poor relatives coming to town. We would have loved to sit in the rooftop bar, have a drink and order an appetizer, but no that was only for buffet people. We then went downstairs and had to sit in the lobby where people could smoke. The service was not good and I did complain after I was told that my order wouldnt be out for 30 minutes. The response from senior members of staff was good but I wish I could have seen it in other aspects. The attitude of the front desk worker was also not good. When we expressed our dissappointment with our stay - he said - What do you want?? We didnt really know what to say and then he took our email address down and said his manager was going to contact us which of course never happened. We thought we were going to stay in a really nice hotel for one of the nights of our honeymoon and unfortunately were hugely dissappointed.

The Moevenpick Resort Petra was the highlight of out family trek to Petra. The location, at the entrance to Petra was a relief at the end of a long, hot day exploring Petra. The welcoming hibiscus tea was delightful and the service and staff was superb. This was absolutely the best choice for a visit to Petra and we didn't want to leave! The hotel was exquisite and the food bountiful and delicious. Complimentary mini bar in the rooms was a plus and the pool was needed after a long day of hiking.

There's no better location than the Movenpick from which to embark on a hike through Petra. The staff were exceedingly nice and helpful with information, assistance, directions, and reservations. The breakfast and restaurant options were good, but the air conditioning was weak; nights might have been more comfortable with the windows open if the sliding glass door had a screen.

You'll be so happy when you depart magnificent Petra that you chose the fab hotel at the entrance and not one fifteen minutes away. We walked directly to our rooms, drank the free sodas in the mini-bar, and ran to the very nice pool. The water in the pool was remarkably cold and refreshing. The breakfast bar is superb. [...] Friendly, helpful staff. Clean and modern hotel. And GREAT location.

Gorgeous interiors, a stone's throw away from Petra's main site. Food, while plentiful, was pretty average. Got an amazing deal on rooms on [...], 1/3 the normal price!

Wadi Mousa Wadi Musa

Hotel highlights

  • Steps from Petra and Petra Visitor Center
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Movenpick Resort Petra is adjacent to popular attractions such as Petra and Petra Visitor Center. This 5-star resort welcomes guests with 183 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

There are ample dining options with 4 onsite restaurants, including Al Saraya Restaurant, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 183 individually decorated rooms feature free minibar items, coffee makers, and free newspapers. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other amenities include ceiling fans, laptop-compatible safes, and phones.


Property features

Movenpick Resort Petra features a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JOD 90.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury resort include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Royal Suite, 1 King Bed

1 King Bed | Sleeps 2

Family Room, 2 Double Beds, Connecting Rooms

2 Double Beds | Sleeps 4

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Movenpick Resort Petra

Everyone (6) Couples (7) Family (4) Friends (2) Other (2)
5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Dear Valued Guest, Let me say a big and heartfelt thank you for your excellent rating on Expedia. We all really appreciate it. Best regards, Armin Weller Hotel Manager

5
Family

The staff was great Hotel was clean Room were clean Very close to the entrance of Petra

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Dear Sir/Ma'am, Thank you for sharing your feedback and we are glad that our staff and products were up to your expectations looking forward to welcoming you again Best Regards

2
Family

this is not a 5 star property as advertised. at best 3 stars. however its next door to the Petra stone carvings.

By on Jun 12, 2019

Review comment responded on Jun 13, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tatyana Atanasova Hotel Manager

5
Everyone

By on Dec 10, 2018

Review comment responded on Dec 11, 2018

Dear Guest, Thank you very much for your lovely rating of our hotel! We were thrilled to find that your stay with us was enjoyable and we managed to contribute to your fantastic Petra memories. We would like to thank you one more time for being our esteemed guest and to kindly invite you to visit us again very soon! With kind regards, Tatyana Atanasova Hotel Manager

4
Everyone

Very good location. Friendly and professional staff.

By , from New Jersey, USA on Sep 25, 2018

Review comment responded on Sep 26, 2018

Dear Prem, Thank you for the kind review of our hotel! We are delighted that you enjoyed your stay with Movenpick Resort Petra, we managed to meet your expectations and to turn them into unforgettable memories. We are looking forward to welcoming you back again very soon. Kind regards, Tatyana Atanasova Hotel Manager

5

best location

Everyone

Movenpick Petra has the best location for exploring Petra. The staff, facilities, and food are all great. I was very comfortable and impressed.

By , from UAE/USA on Jun 27, 2018

Review comment responded on Jun 28, 2018

Dear Ian, Thank you for the great review of our hotel! We are delighted you enjoyed your stay with us and had the chance to experience our staff professionalism and civility. We are also glad to hear you were satisfied with the hotel facilities and the variety of food. Your opinion is valuable to us. We are looking forward to welcoming you to Movenpick Resort Petra again. Sincerely, Tatyana Atanasova Hotel Manager

5
Everyone

We booked a driver through the hotel number for pickup at the Amman airport, but no driver met us. We recommend just taking a taxi from the airport to the hotel rather than trying to book a driver through the hotel.

By , from M on May 26, 2017

Review comment responded on Jul 7, 2017

Dear Caroline, Thank you for sharing your feedback following your recent stay at Mövenpick Resort Petra. I do sincerely apologies for the inconvenience caused from not arranging a driver to pick-you up from the airport. I will share your comment with the manager concerned to avoid future reoccurrences. Looking forward to welcoming you back soon. Best regards, Rania Bawalsa Hotel Manager

4
Everyone

Hotel was great with comfortable and clean rooms. It is close to the visitor center. The staff however slacked a lot and was unresponsive in the restaurant and at the front desk (some of them were very rude)

By on Nov 26, 2016

4

great location and overall average

Couples

The location was great. The room was as expected as well. Breakfast was splendid. Only problem - facilities were not as expected from a 4 star hotel. Steam rood didn't work. Sauna didn't work. Pool didn't even have towels.

By on Jul 3, 2014

3

perfect location for petra

Friends

This hotel is literally across the street from the entrance to Petra so perfect for walking there. Clean, comfortable rooms. Nice rooftop bar with views over the hills. The inner courtyard is decorated in a nice style and a great place to sit and have a drink. The bar is extremely smokey! Good buffet breakfast but didn't eat in the restaurant so can't comment on that. Would definitely recommend this hotel as a base for Petra. Free parking and they will also hold luggage after checking out for as long as you need.

By on May 12, 2014

Movenpick Resort Petra

Wadi Mousa, Wadi Musa, 718101
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