6/10 Okay
Julie
Jun 4, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only positives here are location (very close to the Petra Visitor Center) and how nice the staff is. And I really do hate to say all this because the staff is friendly and helpful. Everything else is pretty subpar and that’s saying something because I’m a pretty low maintenance traveler (like I normally stick with hostels and other places that are inexpensive and usually don’t have issues with many places because I know what I’m getting). There were lots of stains on the sheets and dirt on the floor (also stains around the toilet). Everything feels and looks musty. Twice in my 3 day stay, the toilet stopped working. You can’t control the AC but can turn on the fan (which sometimes also smells and if you open the window, you might get smoke smell wafting up from people smoking outside). Two of the lights in the room are out so it’s pretty dim inside. The shower does leak out into the bathroom (and I didn’t even have the water on the whole time - I turned it on and off to shampoo and soap up and also just held the shower head in my hand to control where the water went). You hear crowds at night as they walk past, as well as people in the hallways. The day I checked in (they did let me check in early which was another plus), they were still cleaning some of the rooms on the floor and the staff were yelling at each other pretty loudly. The mini-fridge in my room smelled SO bad, I can’t even describe it.
Julie
Stayed 3 nights in May 2025