Hotel Maya Tabasco3.5 out of 5.0
Recent guest reviews
The reception staff were very polite and efficient. Room service was prompt and the food was a combination of regional and North American. Very comfortable beds and considering that it's right on a major boulevard, very quiet. Would recommend. If you're coming in on the ADO bus, the hotel is right behind the main station so it's very easy and convenient to get to.
This hotel was accommodating to our large group. Breakfast was efficient and hotel, though on a main highway, was quiet. There was a large, lovely pool but too cold to use in winter. Lovely plantings were especially appreciated. The hotel staff quickly brought probably 150 bags to our various rooms.
We stayed there for one night as we were driving through. The food in their restaurant is one of the worst I have ever had and for being so close to the sea, the prices of the seafood are higher than the on win Mexico city's best high end restaurant. In general expensive and bad. I phoned reception to ask for towels and they told me they had none. That the laundry hadn't delivered them. So I has two towels for four people, for both the swimming pool and the shower. We decided to swim anyway as it was quite hot. However we were asked to get out of the pool at 7pm although clearly it said that the operating hours were 8 to 21:00!! The only good service was from the waiter and bell boy. I recommend it if you just need a bed to sleep in. It was clean and it is right on the main avenue that goes through Villahermosa.
We booked this hotel through Travelocity prior to our trip. We arrived on a Sunday afternoon after a lengthy bus ride and were told our reservation did not exist. We pulled up the confirmation but the reception staff just ignored us. The bell hop, who spoke English let us use his personal email to contact Travelocity. We was the only staff member that had the ability to problem solve. Everything else was just ok
This is a hotel used primarily by Mexican business people visiting the bustling city of Villahermosa. The good news is that it's centrally located very near the bus station. The bad news is that the front desk staff seem indifferent. We had a confirmed reservation through Travelocity which they said didn't appear "in their system". When I showed them the confirmation email on my smart phone, they said they would need to have it in their own email system. I forwarded it - but they said it didn't come through. I called Travelocity and they resent the confirmation and it STILL wasn't received by the hotel!. Fortunately, a very sharp and helpful Bell Hop (who spoke excellent English) had Travelocity send the confirmation to his personal email account. Finally, the dull desk staff agreed we actually had a reservation. Disappointing.
The hotel is exactly what one would expect, even has wifi. The restaurant is good too! The location is great for those coming/going to the airport or catching a bus out of town. Getting a taxi to wherever you want to go is no problem and I found the staff to be very helpful & friendly.
We stayed at this hotel when driving from Veracruz to the Yucatan. Very convenient location when passing through Villahermosa. Room was very clean and comfortable (loved the custom linens with Maya motifs, they should sell them) restaurant was very good. Front desk could have been more friendly...the boiler gave out and we had cold morning showers one visit, and their attitude was less than accommodating, or even mildly sympathetic....next visit we had unlimited hot water with good pressure. We will use this hotel again
this hotel is perfectly located for traveling people, with excellent access from the main street,spacious parking, easy to get to every corner of villahermosa. service is good and efficient, rooms nice and clean with suitable amenities. the restaurant in the hotel is o.k for breakfast, but for dinner, look at it as last choice, if you do not want to drive to the other part of town, because in that neighbourhood choices in the evening are limited. the hotel is close to the huge market district, which is splendid to visit during daytime
All Windows are closed, rooms smell, eletric devices making sound.. Staff is not able willing to do anything and says it's the fault of Expedia...bad choice, still remains a way to expensive smelly construction site - not to recommend....
After leaving this hotel, and having used our credit card in the restaurant, a few days later the card information was used fraudulently online by somebody to make unauthorized purchases. Draw your own conclusions. The hotel and restaurant are splendid, but what happened? The case is being investigated...more later.
- Close to La Venta Museum-Park
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Villahermosa Market, Hotel Maya Tabasco is within a mile (2 km) of La Venta Museum-Park. This 151-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's also near Jose Narciso Rovirosa Museum of Natural History and Universidad Juárez Autónoma de Tabasco.
Enjoy a leisurely bite to eat at Kukulkan, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
Hotel Maya Tabasco's 151 individually decorated rooms provide private yards, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Hotel Maya Tabasco features an outdoor pool, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 70 reviews