Hilton Villahermosa & Conference Center4.0 out of 5.0
Recent guest reviews
Big Hotel for travelers in a short stay, modern, near the airport and out of the center, perfect location for next day flights, clean and adequate for this purpose. Restaurant at the same level. Staff efficient and service also.
We stayed in here in the spring of 2017, and recently in August 2017. We complained about not having hot water in the shower the first time, and we were told they would work on it. On our second visit, we again found the shower water temperature to be luke warm, never hot. We had to wait 45 minutes in our room while maintenance spoke with the General Manager who finally said that is the water temperature at the hotel, and nothing could be done. I wish they would have told us the first time, I would not have booked a room the second time. I cannot recommend this hotel; we have stayed at many Hiltons in the past and not having hot water here is not up to their standards.
I've stayed here three nights for work recently. Each time the staff were very helpful and spoke English which helps. The hotel you can tell was very nice at one time but starting to show a little age. The shower is awesome when the hot water works. The pool is amazing. The bartenders were very good. Some rooms are not as cold as the should be but it's very hit and miss.
Just finished a 2 day stay here for work. Driving up in the shuttle from the rear entry was sketchy at best. Once at the hotel, a complete 180. Super nice front desk that spoke decent English & very helpfully. The hotel needs a few touch ups here and there but it's nice. The hotel air-conditioning leaves a little to be desired. The rooms get in the 80s during midday & it gets a little warm in the restraunt but it's bearable. Speaking of restraunts, WOW. Top notch cuisine all the way, from the staff to the dishes served. The pool is better than any I've been to in the states. The hotel shuttle will take you anywhere in Villahermosa and it's not but a 5 minute ride to the airport.
The rooms where very clean the device was great. The only negative was the air conditioning or lack of. It wasn't hot but being from the states and the south on top of that I don't want to sweat while I'm eating
Staff very friendly, rooms had terrible smell and a/c s not clean. pool area in bad shape. Take care of your own luggage to prevent damage and check room before your check in. Part of hotel had very bad moldy smell to it
Great hotel in Villahermosa. Close to airport. About 20 minutes to 1 hour for museums, shopping and restaurants. Recommend a car rental to accommodate your stay in Villahermosa. Hilton has a car rental facility on the premises. First time in Mexico.
I stay here once a month for work. The staff is friendly and courteous. The rooms are always clean and I simply love the rainfall shower head. The fitness center has everything you need to maintain for fitness level on the road
They sais the dog was included bit at the End it was not. !! We own a chihuahua for one night they charged us 430 pesos for the dog. Breakfast very expensive for 4 people 600 pesos. Also a glass of wine for 135 pesos !!! Way to much for a casa wine !!! Very desapointed !! Will not recommend to nobody !!!
One of the cleanest and friendliest Hiltons I have stayed in. The room was huge and comfortable with great AC and large bath. Free bottled water and coffee and a great breakfast too. It isn't in the best area, but truly ideal for a late flight in when you want to wake up refreshed and get a good start driving out to Palenque or similar the next day. The front desk was really lovely, and the onsite bar with music videos was entertaining enough for a nightcap. Prices for food are much higher than most of the area, but it's still reasonable compared to the states.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 651 reviews