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Recent guest reviews

subpar for the price. TravelLodge hotels , with comparable price, has better amenities

Room could use a good cleaning staff was great I would stay again

They kept calling my room I have a daughter and when she walk it made noise and they told me to tell my kids do not run I was she is not running I was really disappointed never will be staying at that place again

Breakfast and WiFi were advertised. Neither was delivered, nor were warnings prior to check in that breakfast was not being offered or that the WiFi wasn't working.

Since going to see trains. It was a perfect location for that. Just the soaps could be a little bigger

The hotel staff is friendly and very accommodating. We had an issue with the first room we were put in and they did not hesitate to move us right away. Very pleased with our stay.

I personally enjoyed the stay with my gf, the place is small, but very accommodating and great location for Glen Helen Amphitheater. The breakfast was hot, fresh, and tasty :) Also. was able to check in early, that was a great plus!! Thank you!! PS: You may hear the trains during the evening, or any point of the day-- but honestly, with the A/C as white noise--- it wasnt as loud as I expected to be.

excellent value. great location for PCT hikers. yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

The staff was not all that friendly and definitely not very accommodating. I requested a room on the W side of the building as to watch our trailer, as well as downstairs, but both were quickly denied. I was told it was because they were sold out, but being that we checked in fairly early, I didn't think that should make any difference in switching a room with someone else who had no preference. This is the second time we've stayed there and my requests have never been accommodated. The room cleanliness was questionable. We weren't absolutely certain that the sheets and pillow cases were actually changed so we had brought our own blanket and used that instead. Shouldn't have to do that, but we just couldn't be sure.

Close to family in Wrightwood. A little noisy- close to the I15

We go every year to visit Uncle Joe. Allways at this time of the year. We rented a van this time and took his 3 sisters and another brother with us. Joe and his wife just move to Wrightwood, Calif. and Cajon Pass is the junction to go to Wrightwood. It is just off the freeway, and train tracks, and major intersection. The motel itself was clean, and the people working there were very friendly and courteous. Our rooms were clean and comfortable. Breakfast was simple, good and warm. I think if the guests are advised when they arrive about the water heaters being on propane and not regular we would have been ok with it. Since we didn't know how they work, we all were saying how we didn't have hot water for showers in the morning, only lukewarm water. We could hear the traffic at night especially the big rigs and the train as they went by. However if you get a room facing the side away from the hiway it is a little quieter. We enjoyed our stay, and we hopefully will be back again next year.

They starting work on freeway after 12 midnight and did not stop until 4 AM very difficult to sleep.

The cleaning staff is on a schedule, so you may not get your room cleaned.

Very friendly staff, just loud with truck engine brakes and trains

We felt very comfortable and enjoyed our stay. We will definitely stay there again when in that area.

did not get the king room I ordered but the double turned out ok

Look ok. We book the hotel many times when we ski in mountain high resort

It was a great night getaway from home. It was nice having a barbecue next to the pool. Felt like being in my own backyard. The rooms were very clean and was ready for an early check in which is always nice.

the dudes were chill. the food was chill. the place is chill.

Next to the freeway, the hotel is located between 2 gas stations, it's complicated to enter with you car, the pavement has deep holes and is broken. The room smelled really bad, the carpet had stains, we didn't feel comfortable, specially with kids. My mistake was that I reserved a Smoking room with out knowing. I know it's my fault, I didn't catch it between all the abbreviations on the reservation I made through this website: 2 Queen beds,smok,hi sped net,micrfg,cofmkr, iron,hair,continental breakfast Is it too difficult to write this in an understandable way. Also I payed more through this website (O....Z) that what I would have payed with the hotel directly...I realized that when the hotel receptionist gave me the bill.

US Highway 138 Phelan CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Business center
  • 24-hour front desk

Cajon Pass Inn is located within a 15-minute drive of Glen Helen Regional Park and San Manuel Amphitheater. This 45-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a spa tub.


Rooms

All 45 air-conditioned accommodations feature sitting areas. 42-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Cajon Pass Inn offers an outdoor pool, a spa tub, and free WiFi in public areas. The 24-hour front desk has staff always at the ready. This hotel also has a business center.

Room options

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

King Bed- Non Smoking

1 King Bed | Sleeps 2

Executive Room King Bed- Non Smoking

1 King Bed | Sleeps 2

Queen Room with 2 Queen Beds- Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Cajon Pass Inn

Everyone (7) Business (1) Couples (4) Family (9) Friends (2)
3
Everyone

subpar for the price. TravelLodge hotels , with comparable price, has better amenities

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

There are definitely some key points in your stay which are absolutely unacceptable. I sincerely apologize for any inconvenience that you have may have experienced during your stay at our hotel. We will be discussing this review in our weekly staff meeting and will make sure our entire staff is fully aware of our policies and high standards for this hotel.

3
Family

Room could use a good cleaning staff was great I would stay again

By on Dec 20, 2020

Review comment responded on Dec 20, 2020

We are trying our best and we started to check the rooms. Thanks for your feedback.

2
Family with small children Family

They kept calling my room I have a daughter and when she walk it made noise and they told me to tell my kids do not run I was she is not running I was really disappointed never will be staying at that place again

By on Sep 7, 2020

Review comment responded on Sep 7, 2020

I sincerely apologize for any inconvenience that you have may have experienced during your stay at our hotel. We will be discussing this review in our weekly staff meeting about your feedback. Once again we are very sorry.

2
Family

Breakfast and WiFi were advertised. Neither was delivered, nor were warnings prior to check in that breakfast was not being offered or that the WiFi wasn't working.

By , from Sacramento on Jun 29, 2020

Review comment responded on Jul 1, 2020

We are not adverting false for the breakfast. We have disabled our breakfast for our property since mid of March due to Covid19. Our WiFi works fine. Sorry for not satisfy your need.

4
Friends

Since going to see trains. It was a perfect location for that. Just the soaps could be a little bigger

By on Oct 15, 2019

Review comment responded on Oct 16, 2019

Thank you for taking the time to provide feedback in regards to your experience at our hotel. We will discuss about your soap feedback with our management.

4
Everyone

The hotel staff is friendly and very accommodating. We had an issue with the first room we were put in and they did not hesitate to move us right away. Very pleased with our stay.

By , from La Mesa, CA on Dec 29, 2018

Review comment responded on Dec 31, 2018

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

5
Everyone

I personally enjoyed the stay with my gf, the place is small, but very accommodating and great location for Glen Helen Amphitheater. The breakfast was hot, fresh, and tasty :) Also. was able to check in early, that was a great plus!! Thank you!! PS: You may hear the trains during the evening, or any point of the day-- but honestly, with the A/C as white noise--- it wasnt as loud as I expected to be.

By on Oct 14, 2018

Review comment responded on Oct 16, 2018

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

5
Everyone

excellent value. great location for PCT hikers. yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

By , from los angeles on Jun 8, 2018

Review comment responded on Jun 8, 2018

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

2

doesn't reflect the usual best western standards

Everyone

The staff was not all that friendly and definitely not very accommodating. I requested a room on the W side of the building as to watch our trailer, as well as downstairs, but both were quickly denied. I was told it was because they were sold out, but being that we checked in fairly early, I didn't think that should make any difference in switching a room with someone else who had no preference. This is the second time we've stayed there and my requests have never been accommodated. The room cleanliness was questionable. We weren't absolutely certain that the sheets and pillow cases were actually changed so we had brought our own blanket and used that instead. Shouldn't have to do that, but we just couldn't be sure.

By , from Selma on Feb 19, 2018

Review comment responded on Feb 23, 2018

There are definitely some key points in your stay which are absolutely unacceptable. I sincerely apologize for any inconvenience that you have may have experienced during your stay at our hotel. We will be discussing this review in our weekly staff meeting and will make sure our entire staff is fully aware of our policies and high standards for this hotel.

3
Everyone

Close to family in Wrightwood. A little noisy- close to the I15

By , from Hurricane, Utah on Jan 30, 2018

Review comment responded on Feb 2, 2018

As far as noise complaints, we again, apologize about that particular experience during your stay at our hotel. If a guest would bring that to our attention, we will definitely go to great lengths to manage that situation.

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