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SureStay Hotel by Best Western Ukiah

2.5 star property
Hotel in Ukiah with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby
Free breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly

Explore the area

View in a map
1720 N State St, Ukiah, CA, 95482
  • Place, Redwood Empire Fairgrounds
    ‪13 min walk‬
  • Place, One Iron's Driving Range
    ‪16 min walk‬
  • Place, Ukiah Municipal Golf Course
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Ukiah

SureStay Hotel by Best Western Ukiah places you within a short walk of Redwood Empire Fairgrounds and within a mile (2 km) of One Iron's Driving Range. This 55-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Redwood Empire Fairgrounds - 13 min walk - 0.7 miles
  • One Iron's Driving Range - 16 min walk - 0.9 miles
  • Low Gap Dog Park - 2 min drive - 1.2 miles
  • Canyon Creek Trailhead - 3 min drive - 1.4 miles
  • Ukiah Municipal Golf Course - 4 min drive - 1.8 miles

Getting around

  • Santa Rosa, CA (STS-Sonoma County) - 57 min drive

Restaurants

  • ‪In-N-Out Burger - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Black Oak Coffee Roasters - ‬2 min drive

About this property

SureStay Hotel by Best Western Ukiah

Hotel in Ukiah with free breakfast and a 24-hour front desk
At SureStay Hotel by Best Western Ukiah, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
LED TVs come with cable channels, and guests can stay connected with WiFi and free wired internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An outdoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

Frequently asked questions

What's there to do within easy reach of SureStay Hotel by Best Western Ukiah?

This hotel is located in Ukiah, a short 11-minute walk from Redwood Empire Fairgrounds and also 16 minutes on foot from One Iron's Driving Range. You'll also find Russian River and Lake Mendocino within a short drive.

Is parking available on site at SureStay Hotel by Best Western Ukiah?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western Ukiah have a casino on the premises?

No, SureStay Hotel by Best Western Ukiah doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ukiah?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about SureStay Hotel by Best Western Ukiah?

Couples staying at this hotel will appreciate amenities like a soaking tub and free Internet access as well as an outdoor pool.

Does SureStay Hotel by Best Western Ukiah have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Hotel by Best Western Ukiah have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Ukiah offers free breakfast though there is no restaurant.

Does SureStay Hotel by Best Western Ukiah allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Ukiah for a fee of USD 25 per pet, per night.

Does SureStay Hotel by Best Western Ukiah have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Hotel by Best Western Ukiah?

No, at SureStay Hotel by Best Western Ukiah, there aren't any guestrooms that list a balcony.

Reviews

SureStay Hotel by Best Western Ukiah Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

Reviews

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bath in room. Pool/hot tub only open 9:00 to 9:00.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Amenities, property conditions & facilities
It was a good place to stay for the night
Stayed 1 night in Aug 2025

10/10 Excellent

JASON and STACY

Stayed 2 nights in Jul 2025

2/10 Terrible

Lucy

I made the reservation for one of our speakers. She showed up with a hotel confirmation number, and it was not honored. She was told there were no rooms available, yet was "offered" a suite, and had to pay for it. I am waiting for a full refund of the reservation I made, to reimburse at least part of her expenses. This is a negative review, we will not continue promoting the hotel during our business venues!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy freeway accesd
Stayed 1 night in Aug 2025

8/10 Good

Tina, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee machine in room
Stayed 1 night in Aug 2025

10/10 Excellent

John joseph

Stayed 8 nights in Jul 2025

8/10 Good

marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the room was clean and comfortable. The grounds were well kept and inviting. The breakfast was lacking protein of any kind but if you wanted, cereal, toaster waffles, toast, or bagels there was plenty of that. The staff was very friendly and helpful. I would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanna

Stayed 2 nights in Jul 2025

10/10 Excellent

Ammanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Subpar Free Breakfast

The property is good in general. The quality of the free breakfast is subpar. There is no cooked food.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missing furniture?

There was a lot of empty space in our room. It felt like a bed or sofa was missing. Just half the side of the room was completely empty.
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Stayed 1 night in Jun 2025

2/10 Terrible

Daljeet

**Honest real review from June 21, 2025 ** We were visiting in California for just under 2 weeks and stopping and booking hotel rooms wherever we ended up for the night. I’ve never had any problems with booking until we booked at this hotel. Before I went ahead and booked my room through Expedia, I called the hotel to ask for their rates to see if they could give me a better deal. A lady answered the call and answered my questions, Expedia was still giving a better deal so I let her know I will be booking for the night but I’ll go ahead and do it through Expedia. She then started to sound annoyed and said okay fine but then you owe me a $200 deposit - fair every hotel charges that so I was like yeah that’s fine. She confirmed with me that they only had suite rooms available and they costed more but we were fine with the price. I have now booked our room and we’re driving about 1.5 hours to this hotel. A couple hours go by and she calls me and says oh Expedia has a glitch and they have no rooms available now. I’m like but when I called you - you told me you had only suite rooms available and she goes oh well maybe it got booked by the time we got off the phone? I told her I had everything filled out on the app and that the room got booked within 20 seconds of us getting off the phone and me hitting submit on the room booking? Like all of the suite rooms? She was so rude and continued to make excuses and then hangs up the phone on us. First bad experience ever.
Stayed 1 night in Jun 2025

10/10 Excellent

Mason

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s right off the main road but once inside you can’t hear traffic or outside so that was nice. The room was good sized. For the price it was a good deal.
Stayed 1 night in Jun 2025

6/10 Okay

Chandan Preet

Stayed 1 night in Jun 2025

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s right off the highway so easy access. The front desk people were very friendly. The room was clean and nice looking, comfy bed, great shower. We thought breakfast was fine. Bagels, waffles, muffins, English muffins, cereal, fruit, juice, and coffee. Better than some breakfasts I’ve had while traveling on the road.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with how clean the room and how comfortable the bed was. The breakfast they offered was disappointing but other than that I was very happy with our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Beds were comfortable with nice bedding and a lot of pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 5 nights in May 2025

8/10 Good

Paula

Liked: Staff & service
room was clean, bed was comfortable, air conditioner worked
Stayed 1 night in May 2025

10/10 Excellent

Keegan

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boss

This place is remodeled and awesome! Staff was great and the area is very quiet.
Stayed 1 night in May 2025

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