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Recent guest reviews

Very noisy. Could hear neighbors through the thin walls. But the hotel was clean and staff were friendly.

The Staff was extremely nice and professional. The rooms were clean and comfortable. It was a very pleasant stay. I will return for sure!

We booked a king bed room through orbitz for approximately 130.00. Arrived at hotel they said they did not have our reservation even though I showed it to them and gave them a confirmation number. They said take it up with orbits it is not in our system, we don’t have that room but we do have a room that will cost you $220.00 a night. We had no other choice but to stay there as it was late and we could not find anything else close by.If you are not going to honor third party apps do not use them. Asked for management to contact me, he never has.

Very nice. Bathroom too small. Pleasant personal good location

Off season rate very expensive for a subpar hotel. Our room had chairs that were torn to pieces and should have been destroyed. No elevator. Noisy location. Staff was lukewarm. Not a good value.

We arrived to our nonsmoking room in front of the pool that smelled like cigarettes from the outside. When I opened the door the smell was 100x worse. I immediately went back to the front desk and they promptly relocated us to the opposite end of the building to make sure we weren't breathing in toxic fumes all night with our 15 month old. The new room reeked of cheap men's cologne which I will take any day over smoke. I wouldn't recommend this hotel because the town itself is sketchy. The staff was nice but I can't stay here again

Hotel staff is very friendly and helpful. Room is quite suitable for any traveler. Clean comfortable accomodations. It's not the Ritz, but when the other chains charge $180 a night and this one charges $80... I tell you Travelodge Ukiah is the way to go!

Stayed here with my friend after a long car ride. The staff was friendly and helpful, despite our late arrival. When we arrived, there was a difficult customer ahead of us, and the staff remained calm and never lost her temper. Would definitely stay here again.

Stay at this hotel on our way to Clear Lake. It had a pretty hefty breakfast, a clean room, and kind staff. What more can a traveler ask for? I will definitely stay there again if the need arises.

excellent staff. very clean. Nice lobby with new papers and fresh coffee all day. Great breakfast included. Room was clean and it was right off the highway. Excellent experience. Also on the main drag close to all.

Thought I would never have the opportunity to watch tv on a crt display. With the price of LED flatscreens, it was a surprise to see something like this in a good room.

Hotel is very easy to locate right next to the onramp. Whan we pulled up I thought it might be very noisy because of how close it was to Hwy 101. There was no road noise at all in the room and the bed and pillows were super comfortable. Will stay here again on future trips.

I would recommend a stay here. Clean home, recently remodeled. Nice breakfast.

room was clean although a little stuffy. We had to keep the windows open for a while. breakfast included bacon and scrambled egg, besides the usual pastries, cereal ..., which we consider a plus. overall breakfast was better than we had in other hotels in the past year.

After committing to drive from Thousand Oaks to Arcata with my daughter to check out HSU we needed a place to spend the night conveniently on the drive. 500 miles from home seemed like a reasonable distance to drive after work. Ukiah was the town and this was the place. It's literally right at the end of the freeway off ramp! I was greeted nicely and check-in only took minutes. Room was clean and the beds were comfortable. Slept well. Good water pressure in the shower. I'd definitely stay there again.

Room was ready when we got there and breakfast was a little stale

The rooms are spacious and the staff is friendly and helpful. The room was clean with the exception of a couple stray hairs in the shower. The shower was nice but the bathroom itself is very small. The wifi was fast, a pleasant surprise. The bed and mattress were comfortable but not deluxe. The biggest let down is the breakfast. It lacked variety, the food choices were exactly the same 4 days in a row down to only one flavor of yogurt being offered over my 4 day visit. Also, items were often out or nearly out and the food quality was poor. If all you want is something to fill you up this breakfast might work but if you want something healthy or tasty make other plans.

N State St Ukiah CA

Hotel highlights

  • Close to Russian River
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

SureStay Hotel by Best Western Ukiah places you within a short walk of Redwood Empire Fairgrounds and within a mile (2 km) of Russian River. This 55-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At SureStay Hotel by Best Western Ukiah, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking, Jetted Tub

2 King Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for SureStay Hotel by Best Western Ukiah

Everyone (7) Couples (9) Business (1) Family (11) Friends (2) Other (2)
3
Everyone

Very noisy. Could hear neighbors through the thin walls. But the hotel was clean and staff were friendly.

By on Apr 28, 2022

5
Friends

The Staff was extremely nice and professional. The rooms were clean and comfortable. It was a very pleasant stay. I will return for sure!

By on Jan 25, 2022

3
Everyone

By on Oct 10, 2021

1
Family

We booked a king bed room through orbitz for approximately 130.00. Arrived at hotel they said they did not have our reservation even though I showed it to them and gave them a confirmation number. They said take it up with orbits it is not in our system, we don’t have that room but we do have a room that will cost you $220.00 a night. We had no other choice but to stay there as it was late and we could not find anything else close by.If you are not going to honor third party apps do not use them. Asked for management to contact me, he never has.

By on Jul 31, 2021

4
Family Partner Couples Family

Very nice. Bathroom too small. Pleasant personal good location

By on May 13, 2019

4
Everyone

By on Apr 21, 2019

3
Everyone

By on Mar 20, 2019

3

hotel needs upgrades

Everyone

Off season rate very expensive for a subpar hotel. Our room had chairs that were torn to pieces and should have been destroyed. No elevator. Noisy location. Staff was lukewarm. Not a good value.

By , from San Diego on Sep 19, 2017

2

smoke free room filled with smoke

Everyone

We arrived to our nonsmoking room in front of the pool that smelled like cigarettes from the outside. When I opened the door the smell was 100x worse. I immediately went back to the front desk and they promptly relocated us to the opposite end of the building to make sure we weren't breathing in toxic fumes all night with our 15 month old. The new room reeked of cheap men's cologne which I will take any day over smoke. I wouldn't recommend this hotel because the town itself is sketchy. The staff was nice but I can't stay here again

By , from h on Apr 30, 2016

4

great hotel for the price

Everyone

Hotel staff is very friendly and helpful. Room is quite suitable for any traveler. Clean comfortable accomodations. It's not the Ritz, but when the other chains charge $180 a night and this one charges $80... I tell you Travelodge Ukiah is the way to go!

By , from LA on Apr 6, 2016

SureStay Hotel by Best Western Ukiah

1720 N State St, Ukiah, CA 95482
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