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Hotel Marusansou

3.0 star property
Ryokan with free breakfast, in the vicinity of Ueda Castle Ruins Park

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Photo gallery for Hotel Marusansou

Hot springs
Hot springs
Point of interest
Hot springs
Japanese garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2-9-6 Kamiyamadaonsen, Chikuma, Nagano-ken, 389-0821
  • Place, Nishizawa Piggy Bank Museu
    ‪5 min walk‬
  • Place, Joyama Historic Park and Arata-Jo Mountain Castle
    ‪12 min walk‬
  • Place, Nagano Olympic Stadium
    ‪18 min drive‬

Room options

View all photos for Japanese Room (12.5 Tatami Mats / 3F,4F)

Japanese Room (12.5 Tatami Mats / 3F,4F) | Minibar, in-room safe, free WiFi

Japanese Room (12.5 Tatami Mats / 3F,4F)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room

Twin Room | Minibar, in-room safe, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chikuma

Hotel Marusansou places you 9.2 mi (14.8 km) from Ueda Castle Ruins Park and 9.9 mi (15.9 km) from Chausuyama Dinosaur Park. This 76-room, 3-star ryokan has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Nishizawa Piggy Bank Museu - 5 min walk - 0.3 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 0.7 miles
  • Nagano Olympic Stadium - 18 min drive - 11.8 miles
  • Chausuyama Zoo - 18 min drive - 10.8 miles
  • Zenko-ji Temple - 29 min drive - 18.2 miles

Getting around

  • Chikuma Obasute Station - 6 min drive

Restaurants

  • ‪六花亭 - ‬8 min walk
  • ‪中国料理 大上海 - ‬13 min walk
  • ‪温泉の駅 澄銀 - ‬3 min walk
  • ‪ゆかり - ‬3 min walk
  • ‪麺処浮き雲 - ‬4 min walk

About this property

Hotel Marusansou

Ryokan with free breakfast, in the vicinity of Ueda Castle Ruins Park
Guests of Hotel Marusansou enjoy features like karaoke, free WiFi in public areas, and free newspapers. You can take advantage of free parking, along with a free train station shuttle. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this hot springs ryokan include a water dispenser and a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and toilets with an electronic bidet. Minibars and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 8:30 AM
  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Marusansou Chikuma
Hotel Marusansou
Marusansou Chikuma
Marusansou
Hotel Marusansou Ryokan
Hotel Marusansou Chikuma
Hotel Marusansou Ryokan Chikuma

Frequently asked questions

What's there to do close to Hotel Marusansou?

This ryokan is located in Chikuma within a short 5-minute walk of Nishizawa Piggy Bank Museu. You'll also find Joyama Historic Park and Arata-Jo Mountain Castle and Obasute Rice Terraces within a short drive.

Is parking available on site at Hotel Marusansou?

Yes, self parking is offered for free at the ryokan.

Does Hotel Marusansou feature a casino?

No, Hotel Marusansou doesn't have a casino.

Will I find an indoor pool at Hotel Marusansou?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Hotel Marusansou?

Couples staying at this ryokan will appreciate amenities like a minibar and a turndown service as well as a bar.

Does Hotel Marusansou have a hot tub?

No, but guests can enjoy on-site hot springs at this ryokan.

Does Hotel Marusansou have a restaurant with a breakfast menu?

Hotel Marusansou offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Marusansou allow pets to stay for free?

No, pets aren't allowed at Hotel Marusansou though service animals are welcome.

Does Hotel Marusansou have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Marusansou?

No, there aren't any accommodations with balconies at Hotel Marusansou.

Hotel Marusansou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

MASANORI MURAMATSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

NONAKA

Traveled with partner
食事の際に飲みものを注文したがなかなか来なかったのが残念でした
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2024

8/10 Good

Hirotaka

Stayed 1 night in May 2023

10/10 Excellent

Kazuhiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今後の子供対策に期待

７歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
両親の宿泊のために予約をしました。 温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。 一泊の滞在でしたが、とても満足しているようです。ありがとうございました。
Stayed 1 night in Nov 2021

8/10 Good

takashi

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。 朝食が子供用に選択肢があると良かったです。
Stayed 1 night in Aug 2021

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities

夕食は微妙

食事は微妙、部屋にウォシュレットなし
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かった

冷たいお水のサービスは嬉しかったです。 お風呂も入れ替え制で、色々楽しめました。 無理な事を言っても柔軟な対応をして頂き感謝の一言です。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物全体に思っていたより綺麗で、お風呂も良かったです。 お部屋にトイレが二つあって驚きです。 風呂上がりに居酒屋。枝豆がおいしかった。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2018

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017