Ududumbara Vacation Packages

The good - really good location close to the Dutch fort. Great views from the hotel facing the beach and fort. The spa is good The not so good - service is not on par with a property that is marked as five star. The room had no coffee. Called for room service and was told they don't deliver coffee to the room because it will get cold. I have never heard that before. Had to call in the evening to get the room cleaned and after that we had to call again to get the amenities restocked. For the price that was charged for the rooms this is not the level of service expected.

The room lights are low lumens and the lamps have dark shades. Felt dingy. The shower knob to shift between floor faucet, handheld, and top shower would get hot and I had to use a towel to do so. The bidet spray and tissue roll were on the back wall of the toilet making it difficult to reach. They don't put a spare tissue roll in the room. The towels are thin. You have to bang the doors to close. The hotel made a critical mistake of giving our room key card to another guest who tried to open our room door at 4AM! (the slide lock prevented the door from fully opening). Absolutely horrible management. Breakfast was good. We had to checkout early because of change in plans and the hotel wanted me to get confirmation from Orbitz that it's ok to check out early. Such nonsense.