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Candlewood Suites Tyler by IHG

2.5 star property

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Photo gallery for Candlewood Suites Tyler by IHG

In-room safe, desk, rollaway beds, free WiFi
Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi
Property amenity
Exterior
In-room safe, desk, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Place, Rose Rudman Park
    ‪13 min walk‬
  • Place, Broadway Square Mall
    ‪13 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, rollaway beds, free WiFi

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tyler

Candlewood Suites Tyler by IHG places you within a mile (2 km) of Broadway Square Mall and Rose Rudman Park. This 64-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Rose Rudman Park - 13 min walk - 0.7 miles
  • Broadway Square Mall - 13 min walk - 0.7 miles
  • University of Texas at Tyler - 7 min drive - 4.6 miles
  • UT Health Tyler - 9 min drive - 4.4 miles
  • Caldwell Zoo - 12 min drive - 6.9 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Ohayo Sushi Tyler - ‬18 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Drug Emporium - ‬6 min walk
  • ‪Chuy's - ‬14 min walk

About this property

Candlewood Suites Tyler by IHG

Candlewood Suites Tyler by IHG features a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • 2 total (70 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

Is free cancellation available at Candlewood Suites Tyler by IHG?

Candlewood Suites Tyler by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Candlewood Suites Tyler by IHG?

This hotel is located in Tyler, a short 17-minute walk from Broadway Square Mall and also 17 minutes on foot from Rose Rudman Park. You'll also find The Village at Cumberland Park and Kiepersol Estates Winery within a short drive.

Will I be able to park at Candlewood Suites Tyler by IHG?

Yes, self parking is offered for free at the hotel.

Does Candlewood Suites Tyler by IHG feature a casino at the property?

No, Candlewood Suites Tyler by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Tyler by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Tyler by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and a 24-hour front desk.

Are there hot tubs at Candlewood Suites Tyler by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Tyler by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Tyler by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Tyler by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Tyler by IHG for a fee of USD 50 per accommodation, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Candlewood Suites Tyler by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Tyler by IHG?

The closest major airport to Candlewood Suites Tyler by IHG is Tyler, TX (TYR-Pounds Regional), which is 11.7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Tyler by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites Tyler by IHG.

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 129 out of 267 reviews
Rating 8 - Good. 79 out of 267 reviews
Rating 6 - Okay. 27 out of 267 reviews
Rating 4 - Poor. 15 out of 267 reviews
Rating 2 - Terrible. 17 out of 267 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

laura, lufkin

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025

8/10 Good

Jaybin

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

leslie

Stayed 10 nights in Oct 2025

2/10 Terrible

Dori

Traveled with family
Did not have a room for us after booking online
Stayed 1 night in Aug 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered here.
Stayed 1 night in Aug 2025

10/10 Excellent

laura, lufkin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Mathew

Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dorothy, McDonough

Stayed 2 nights in Jul 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025

8/10 Good

Rene

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025

10/10 Excellent

Avery

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025

6/10 Okay

Ty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .
Stayed 2 nights in Mar 2025

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice, Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

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