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Candlewood Suites Tyler

2.5 out of 5.0

Recent guest reviews

I gave the staff a poor rating as they charged my card for the room even after I had booked and paid for it. They refunded it promptly the following Monday however I needed the money over the course of my stay. Amenities were low for an average hotel/motel but fine if you were extended stay. if that makes sense. Overall a decent stay.

When I got to my room the smoke alarm was going off (I guess they do not routinely change the battery). The floor felt wet and I actually looked for bed bugs. It just felt unclean. I will not be back.

I was delighted to see that the room was large, clean and well stocked with kitchen items. The bath linens were plush and soft. They even have glass drinking glasses! Everything looked brand new and was very clean. I would recommend this hotel to anyone that is traveling, for whatever reason.

Perfect it doesn't get any better!!! We were extremely satisfied with the room and the personel at Candlewood suites. Everything was clean and well stocked. Even our pets enjoyed the stay.

I was in town for a coding conference. The hotel was nice. My only complaint is that when I made my reservations I requested a queen size bed and had a double bed, due to car problems my husband had to come rescue me, and bring me to the hotel with the bed being so close to the wall it made it difficult to get up to use the bathroom. Other than that the hotel was nice and clean.

We made the trip in to visit friends. This is the second time we've stayed at this hotel, and will probably be the only hotel we use in the future when we visit. The rooms are clean, the hotel is well kept, and an onsite pantry is always a good thing. Not to mention the fridge and the kitchen in the suite - awesome for the little necessities.

The room was nice.

The staff were so friendly, nice and very helpful. The refrigerator and kitchenette were handy. The decor was a bit dated and there was some noise from the next room but they went to bed early. It was near restaurants, shopping and healthcare facilities. I would definately stay there again.

Great Experience, would stay there again.

Wonderful

The Candlewood Suites Tyler was very clean and the staff was very friendly and efficient. The room was large and was equipped with many amenities such as dish washer, microwave, stove, full refrigerator and dishes. It is located near many restaurants and only a few blocks away from the shopping mall.

315 E Rieck Rd Tyler TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Laundry facilities

Candlewood Suites Tyler places you within a mile (2 km) of Broadway Square Mall and Rose Rudman Park. This 64-room hotel has a 24-hour fitness center, free in-room WiFi, and free self parking. In central Tyler, the hotel is also close to Faulkner Park.


Rooms

All 64 air-conditioned rooms feature coffee makers, free local calls, and desks. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Hair dryers are also included.


Property features

Candlewood Suites Tyler features a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Queen 1 | Sleeps 4

Guest reviews for Candlewood Suites Tyler

Business (3) Couples (3) Family (2) Other (3)
3

in town for a school event

Singles

I gave the staff a poor rating as they charged my card for the room even after I had booked and paid for it. They refunded it promptly the following Monday however I needed the money over the course of my stay. Amenities were low for an average hotel/motel but fine if you were extended stay. if that makes sense. Overall a decent stay.

By on May 16, 2013

1

don't do it!!

Singles

When I got to my room the smoke alarm was going off (I guess they do not routinely change the battery). The floor felt wet and I actually looked for bed bugs. It just felt unclean. I will not be back.

By on May 15, 2012

4

felt like home

BusinessTravelers

I was delighted to see that the room was large, clean and well stocked with kitchen items. The bath linens were plush and soft. They even have glass drinking glasses! Everything looked brand new and was very clean. I would recommend this hotel to anyone that is traveling, for whatever reason.

By on Nov 21, 2011

5

trip to canton and relaxed after hopping all day

Families

Perfect it doesn't get any better!!! We were extremely satisfied with the room and the personel at Candlewood suites. Everything was clean and well stocked. Even our pets enjoyed the stay.

By on Oct 6, 2011

3

for the price not bad

BusinessTravelers

I was in town for a coding conference. The hotel was nice. My only complaint is that when I made my reservations I requested a queen size bed and had a double bed, due to car problems my husband had to come rescue me, and bring me to the hotel with the bed being so close to the wall it made it difficult to get up to use the bathroom. Other than that the hotel was nice and clean.

By on Aug 9, 2011

4

great value for the accommodations!

Couples

We made the trip in to visit friends. This is the second time we've stayed at this hotel, and will probably be the only hotel we use in the future when we visit. The rooms are clean, the hotel is well kept, and an onsite pantry is always a good thing. Not to mention the fridge and the kitchen in the suite - awesome for the little necessities.

By on Apr 11, 2011

3

clean

Couples

The room was nice.

By on Dec 27, 2010

4

good value & convenient

Families

The staff were so friendly, nice and very helpful. The refrigerator and kitchenette were handy. The decor was a bit dated and there was some noise from the next room but they went to bed early. It was near restaurants, shopping and healthcare facilities. I would definately stay there again.

By on Dec 17, 2010

4

great experience

BusinessTravelers

Great Experience, would stay there again.

By on Nov 20, 2009

4

friendly staff

Couples

Wonderful

By on Nov 1, 2009