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Novotel Citygate Hong Kong

Property class: 4

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Photo gallery for Novotel Citygate Hong Kong

A Novotel hotel with a modern glass facade, surrounded by high-rise buildings and a waterfront view.
Pool
A modern lobby with a reception desk, seating area, and a staircase.
A modern interior with a central seating area, a unique ceiling sculpture, and a patterned wall.
A hotel room with two beds, a desk with a laptop, a chair, and a view of a body of water and cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Place, Citygate Outlets
    ‪1 min walk‬
  • Place, Ngong Ping Cable Car Tung Chung Station
    ‪8 min walk‬
  • Place, Tung Chung Fort
    ‪3 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room, 2 Twin Beds (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 2 Twin Beds (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed (Executive)

Room

Premier Suite, 1 King Bed (Executive)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Accessible

A bed with a space-themed pillow, a plush astronaut toy, and a blanket with a rocket design.

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free wired internet

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 1 Queen Bed (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(119 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a chair, and a view of a body of water and cityscape.

Superior Twin Room, 2 Twin Beds

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of a mountainous landscape.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(46 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Tung Chung

Novotel Citygate Hong Kong places you next to Citygate Outlets and within a 10-minute drive of other popular attractions like AsiaWorld-Expo. This 440-room, 4-star hotel has 3 restaurants, a free airport shuttle, and a gym. It's connected to a shopping center in central Tung Chung, and a short drive from Tung Chung New Development Ferry Pier and Ngong Ping Cable Car Tung Chung Station.

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 miles
  • Ngong Ping Cable Car Tung Chung Station - 8 min walk - 0.5 miles
  • Lantau North Country Park - 19 min walk - 0.9 miles
  • Tung Chung Fort - 3 min drive - 1.6 miles
  • Tung-O Ancient Trail - 3 min drive - 2.0 miles

Getting around

  • Hong Kong Tuen Mun Station - 16 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Hong Kong International Airport (HKG) - 10 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Outback Steakhouse - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Cinnabon - ‬18 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Novotel Citygate Hong Kong

At Novotel Citygate Hong Kong, guests enjoy a children's pool, a gym, and free WiFi in public areas. Parking is HKD 250 per day (HKD 250 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect to find free wired internet and 40-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, coffee makers, and free local calls. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 188 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for HKD 550.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 800.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 188 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Is free cancellation available at Novotel Citygate Hong Kong?

Novotel Citygate Hong Kong offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Dec 6, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Novotel Citygate Hong Kong?

This hotel in Tung Chung is within a 10-minute walk of Citygate Outlets and Tung Chung New Development Ferry Pier. You'll also find Tung Chung Fort and Hong Kong-Zhuhai-Macao Bridge within a short drive.

Will I be able to park at Novotel Citygate Hong Kong?

Yes, valet parking is offered for HKD 250 per day and self parking is available for HKD 250 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Novotel Citygate Hong Kong feature a casino on the premises?

No, Novotel Citygate Hong Kong doesn't have a casino.

Will I find an indoor pool at Novotel Citygate Hong Kong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

Is Novotel Citygate Hong Kong a good place to stay for couples?

Couples will appreciate amenities at this hotel, including 24-hour room service and a minibar in each guestroom, and some feature sea view.

Does Novotel Citygate Hong Kong have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Citygate Hong Kong feature a restaurant that includes a breakfast menu?

Yes, Novotel Citygate Hong Kong has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Citygate Hong Kong allow pets to stay free of charge?

No, pets aren't allowed at Novotel Citygate Hong Kong though service animals are welcome.

Does Novotel Citygate Hong Kong have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Novotel Citygate Hong Kong?

The closest major airport to Novotel Citygate Hong Kong is Hong Kong International Airport (HKG), which is 5.7 mi away (10 minutes by car). Another top airport is Macau Intl. Airport (MFM), which is around 25.2 mi away.

Can I book a room with a balcony at Novotel Citygate Hong Kong?

No, there aren't any guestrooms at Novotel Citygate Hong Kong that offer a balcony.

Does Novotel Citygate Hong Kong host weddings?

Take advantage of the wedding venue at Novotel Citygate Hong Kong if you plan to say "I do" during your trip.

Novotel Citygate Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews
Rating 8 - Good. 288 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and food.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, perfect for travelers in transit, short distance to Airport, cable car and shopping.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and I like the hospitality
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive lounge staff were very welcoming and friendly.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and connected to great shopping centre
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping outlets on the property, great restaurants, good proximity to the airport. Overall a good hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super location and amazing room. Couldn’t ask for more.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night for a long layover in Hong Kong. The manager was superb and went out of his way to help me with a couple of personal situations that I had. Hotel was close to the airport and a nice comfy stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love this hotel, great location, great mountain view from our room, love the sheets , staff are accommodating specially Jerry from the Philippines ,
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was nice and helpful, the area offers anything you want within walking distance
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport, shopping area and restaurant. One of the best hotel in Hong Kong
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how this hotel is connected to a big shopping mall without even need to get out. Especially useful when raining outside. Also hotel shuttle to airport.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious comfortable room, good breakfast.
Beautiful Christmas decorations.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms outdated and needs new carpet. However the location is great, staff great. Would stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and outstanding staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant shower , lovely bed and very helpful staff. Thank you
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant lay over experience. Citygate mall is very handy. shuttle services great. Friendly staff.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful and accommodating for an early check in after a long flight
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was so convenient to the MTR and bus terminal and the shops where right there for you. Everything you needed was within walking distance. a great curtesy bus to and from the airport that ran very regularly.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. It is connected to an outlet mall (with shops, bakeries, restaurants and a supermarket) and a MTR station. Very convenient. The hotel itself is very well kept and the staff are all very helpful. Will definitely consider this place again next time when we visit HK again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Lantau Island, excellent large room, very clean, great helpful staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an unexpected stay here due to flight issues, room was great with a rollaway bed for our son. Good breakfast with plenty of choice across western and asian options. Very convenient to mall with supermarket, as well as Ngong Ping gondola.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
very helpful and friendly personal.
Stayed 1 night in Jul 2026