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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel connected to a shopping center, steps from Citygate Outlets

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

Exterior
1 bedroom, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Citygate Outlets
    ‪3 min walk‬
  • Tung Chung Fort
    ‪3 min drive‬
  • AsiaWorld-Expo
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪4 min drive‬

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Room options

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Executive)

  • 614 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(24 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds, Accessible

  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(72 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Tung Chung

Novotel Citygate Hong Kong places you next to Citygate Outlets and within a 10-minute drive of other popular attractions like AsiaWorld-Expo. This 440-room, 4-star hotel has 3 restaurants, a free airport shuttle, and a gym. It's connected to a shopping center in central Tung Chung, and a short drive from Tung Chung New Development Ferry Pier and Ngong Ping Cable Car Tung Chung Station.

What's nearby

  • Citygate Outlets - 3 min walk - 0.2 miles
  • Tung Chung New Development Ferry Pier - 5 min walk - 0.3 miles
  • Tung Chung Fort - 3 min drive - 1.1 miles
  • AsiaWorld-Expo - 4 min drive - 2.4 miles
  • Ngong Ping 360 - 25 min drive - 13.8 miles

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Mountain Tung Chung hotel connected to a shopping center, steps from Citygate Outlets
At Novotel Citygate Hong Kong, guests enjoy a children's pool, a gym, and free WiFi in public areas. Parking is HKD 250 per day (HKD 250 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect to find free wired internet and 40-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, coffee makers, and free local calls. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for HKD 550.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 800.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Is free cancellation available at Novotel Citygate Hong Kong?

Novotel Citygate Hong Kong offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Jul 28, 2025 start from $121.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Novotel Citygate Hong Kong?

This hotel in Tung Chung is within a 10-minute walk of Citygate Outlets and Tung Chung New Development Ferry Pier. You'll also find Tung Chung Fort and Ngong Ping Cable Car Tung Chung Station within a short drive.

Is there parking available at Novotel Citygate Hong Kong?

Yes, valet parking is offered for HKD 250 per day. Accessible parking and electric car charging are also available for guests.

Does Novotel Citygate Hong Kong feature a casino on the premises?

No, Novotel Citygate Hong Kong doesn't have a casino.

Will I find an indoor pool at Novotel Citygate Hong Kong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

What will couples enjoy most about a stay at Novotel Citygate Hong Kong?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Does Novotel Citygate Hong Kong have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Citygate Hong Kong feature a restaurant that includes a breakfast menu?

Yes, Novotel Citygate Hong Kong has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Citygate Hong Kong allow pets to stay free of charge?

No, pets aren't allowed at Novotel Citygate Hong Kong though service animals are welcome.

Does Novotel Citygate Hong Kong have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Novotel Citygate Hong Kong?

The closest major airport to Novotel Citygate Hong Kong is Hong Kong International Airport (HKG), which is 3 mi away (8 minutes by car). Another top airport is Macau Intl. Airport (MFM), which is around 25.2 mi away.

Are there rooms with balconies that I can book at Novotel Citygate Hong Kong?

No, you won't find guestrooms with balconies at Novotel Citygate Hong Kong.

Does Novotel Citygate Hong Kong host weddings?

Take advantage of the wedding venue at Novotel Citygate Hong Kong if you plan to say "I do" during your trip.

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jean

Business traveler
The proximity to shopping, dining, the free shuttle service to the airport.
Stayed 1 night in Apr 2025

8/10 Good

jong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an overnight stay.

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Dilipraj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, amenities
Dan at the front desk was great and helped us several times with questions and advice on how to get around,etc.
Stayed 3 nights in Apr 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from airport with curtesy bus service, quick check in/out, good breakfast options. Staff helpful and courteous.
Stayed 1 night in Apr 2025

10/10 Excellent

Honora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at novotel city gate hotel..
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, rooms were big and roomy, shopping mall and souvenirs right next door, train station walking distance to go to the main cities. gonna stay here if I visit again.
Stayed 1 night in Mar 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

W Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the staff to the breakfast was amazing.
Stayed 2 nights in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience to restaurants, shopping, and transportation
Stayed 2 nights in Mar 2025

10/10 Excellent

Phuong

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, that connects to the City Gate Outlets, close to MTR a 20min ride to Hong Kong Disneyland, also 10min walk to the SkyCable and to the big Buddha. Nice Buffet included with our stay, and many meal options on the premise and out side. Also Airport Shuttle every 20min. A very nice stay, and the staff was very informative.
Stayed 3 nights in Mar 2025

4/10 Poor

Lesley

Disliked: Staff & service, property conditions & facilities, room comfort
It was a very unique place but we had no cold water and the mattress was terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesadagorn

Stayed 1 night in Mar 2025

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 3 nights in Mar 2025

10/10 Excellent

Weisheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room; friendly staff; close to shopping mall; free airport shuttle
Stayed 1 night in Mar 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the airport and also close to the metro. Airport shuttle was a plus.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean,friendly helpful staff. Free airport shuttle. Very close to shops transport and places to eat. Have stayed there twice now and will again on my next visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Clement

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

louis

Stayed 4 nights in Mar 2025

10/10 Excellent

Nina, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here due to the convenience of everything. It’s close to the both the MRT and the gondola. The food during their breakfast buffet was awesome! There’s a lot of variety of food to choose from and the price was unbeatable!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very helpful friendly staff
Stayed 1 night in Mar 2025

8/10 Good

YUKON

Traveled with family
Liked: Staff & service
Hotel generally looks old. Carpet is stained.
Stayed 2 nights in Mar 2025

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