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Novotel Citygate Hong Kong

4.0 out of 5.0

Novotel Citygate Hong Kong

4.0 out of 5.0

Recent guest reviews

My room was confirmed through Orbitz but while arriving at the hotel after a long day and part night I was told by the fd personnel which was not very pleasant to be a fd agent, there was no smile, greetings, welcome. Been in the hotel business for many years I learned how to handle this type of attitude. That they were sold out and there was not a room for me, I spoke to the manager on duty who was a bit pleasant I got a smoking room which I did not like but it was for 1 night stay

Good for airport layover. Stay one night. If more that one night you should stay in town. Uber cost into HK was about $216 HKD.

This hotel met our expectations and was ideally located fr a short long layover at the airport.

We had a very nice stay. The hotel looked very nice. The room was clean and comfortable, with 2 sinks in the large bathroom. The buffet breakfast was the biggest and best I've ever been to. I wish there would have been a place in the room to set 2 chairs at the desk for eating a snack together. There was a desk chair and a soft chair, but on opposite sides of the bed. I recommend this hotel.

Good location to many things. Also our thanks to Jeffrey at the front desk for his helpfulness and pleasantness.

Free shuttle and near airport. Room was dusty and bedding was damp from air conditioning.

This hotel service are excellent.. Overall .also confidence.. We will see you next time

Nightmare experience. Free WiFi and shuttle. No free wifi in the rooms. Only lobby. Additional fee for room WiFi. What the freak. It’s 2018!!!!! Get with it! Free shuttle as advertised. Nope. Stops at 11:30pm. Wanna get a roll away bed.....extra $70!!!!!! Hate this place. Hate the complete experience. Orbitz is to blame as well.

Fantastic! Perfect stop for a day layover in Hong Kong. The staff was super helpful and friendly. The convenience of the hotel for food, shopping, and transportation gave this place 5stars for me! I’ll definitely stay here again!

Excellent beautiful very modern clean hotel just 5 minutes free shuttle from HKG airport. Very big rooms with all you need, very comfortable.beds, nice view from rooms etc. Perfect for an overnight before an early flight. Big plus it connects to the Citygate Outlets Mall so you can even eat there too... Excellent!!!!!

We had a great time and the hotel had everything we needed. Beautiful pool, gym, and vies. Staff was very helpful and friendly!

Loved this hotel! Such an easy experience for a one day layover in Hong Kong. Free shuttle picks up at the airport every 15 minutes, super easy to find and only 5 or 10 minutes to the hotel. The hotel itself was incredibly nice, SUPER comfy beds, modern designs, friendly and helpful staff, etc. And the hotel is in a beautiful mall AND connected to the train station. It couldn't get any more convenient. Would stay here again and recommend to friends without a doubt!

Smooth check-in. Very close to supermarket and train station

It was an excellent choice. We really enjoyed our stay. Hope to return soon. Everyone was very friendly. Thank You

Clean, modern quiet hotel with up to date furnishings. Close to Hong Kong airport. The staff are friendly and everyone we encountered spoke English. Free airport shuttle. The only "complaint" we had was the room was too cold! We were not able to adjust the thermostat. Walking distance to Hong Kong train system. A big plus! WE enjoyed the breakfast buffet (not included) Close to Hong Kong Disneyland. The excellent train system affords access to all of Hong Kong and Kowloon. The adjacent "Cityscape" shopping mall has several restaurants and coffee shops and many shopping opportunities,

Just stayed here for a night in a long layover. The hotel shuttle from the airport was free, easy, and frequent. The staff was incredibly friendly and very helpful pointing us in the direction to local transportation and must-sees in the city. The hotel itself is beautiful with plenty of restaurants and activities and an outlet mall attached to it. You can also access the express subway into the city from inside the hotel. I loved it here and wish I could have stayed longer!

The hotel was not impressive at all. The only good thing is that it's close to the airport. The room smelled weird and the shower was dirty.

51 Man Tung Road Tung Chung

Hotel highlights

  • Walking distance to Citygate Outlets
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

Located in Islands District within a 5-minute walk of Citygate Outlets, Novotel Citygate Hong Kong is within a 15-minute stroll of Tung Chung New Development Ferry Pier. This 440-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and a free airport shuttle. Located centrally in Tung Chung, it's connected to a shopping center and also close to AsiaWorld-Expo and Tung Chung Fort.


Dining

Enjoy a drink at the bar or get your fill of international cuisine for breakfast, brunch, lunch, or dinner at Essence, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.


Rooms

A 40-inch LCD TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Novotel Citygate Hong Kong features an outdoor pool, a children's pool, and a 24-hour fitness center. Valet parking is HKD 250 per day if you plan to drive, or hop aboard the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a seasonal outdoor pool.

Room options

Superior Room

Queen 1 | Sleeps 3

Premier Room (Executive)

Queen 1 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 3

Superior Twin Room

Twin 2 | Sleeps 3

Guest reviews for Novotel Citygate Hong Kong

Everyone (25) Business (20) Couples (9) Family (8) Other (6)
4
Everyone

My room was confirmed through Orbitz but while arriving at the hotel after a long day and part night I was told by the fd personnel which was not very pleasant to be a fd agent, there was no smile, greetings, welcome. Been in the hotel business for many years I learned how to handle this type of attitude. That they were sold out and there was not a room for me, I spoke to the manager on duty who was a bit pleasant I got a smoking room which I did not like but it was for 1 night stay

By on May 19, 2019

4
Families

Good for airport layover. Stay one night. If more that one night you should stay in town. Uber cost into HK was about $216 HKD.

By on May 17, 2019

4
Everyone

By on Apr 22, 2019

4
Everyone

By on Mar 25, 2019

4
Everyone

This hotel met our expectations and was ideally located fr a short long layover at the airport.

By on Jan 18, 2019

5
Everyone

We had a very nice stay. The hotel looked very nice. The room was clean and comfortable, with 2 sinks in the large bathroom. The buffet breakfast was the biggest and best I've ever been to. I wish there would have been a place in the room to set 2 chairs at the desk for eating a snack together. There was a desk chair and a soft chair, but on opposite sides of the bed. I recommend this hotel.

By , from New Jersey on Jan 2, 2019

5
Everyone

By on Dec 20, 2018

5
Everyone

Good location to many things. Also our thanks to Jeffrey at the front desk for his helpfulness and pleasantness.

By on Dec 9, 2018

3
Everyone

Free shuttle and near airport. Room was dusty and bedding was damp from air conditioning.

By , from Boston on Nov 15, 2018

5
Everyone

This hotel service are excellent.. Overall .also confidence.. We will see you next time

By , from New york on Jul 6, 2018

Novotel Citygate Hong Kong

51 Man Tung Road, Tung Chung, 0
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.