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ZENDA TULUM LUXURY VILLAS

Property class: 2.5

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Photo gallery for ZENDA TULUM LUXURY VILLAS

A pool area with a concrete edge, a wooden fence, and a thatched roof structure.
A narrow pathway flanked by a stone wall and a wooden fence, with various plants and trees in the background.
A pool area with a table set with drinks and snacks, surrounded by tropical plants and a stone wall.
A bedroom with a bed, a chair, and a view of a garden.
A stone building with a wooden door and steps leading up to it.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C.8 Sur La Veleta, Tulum, QROO, 77780
  • Place, Holistika Art Walk
    ‪13 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Signature Double Room, 1 King Bed, Private Pool

A modern bedroom with a large sliding glass door leading to a balcony, a small pool, and a stone wall with a bamboo fence.

Signature Double Room, 1 King Bed, Private Pool

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Villa, 2 Bedrooms, Private Pool

A bathroom with a stone wall, a sink, and a towel on the counter.

Signature Villa, 2 Bedrooms, Private Pool

  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, ZENDA TULUM LUXURY VILLAS is within a mile (2 km) of Hospital de Tulum. This 12-room hotel has 12 outdoor pools along with private in-room pools and conveniences like free in-room WiFi.

What's nearby

  • Holistika Art Walk - 13 min walk - 0.7 miles
  • Hospital de Tulum - 3 min drive - 0.9 miles
  • Dos Aguas Park - 3 min drive - 1.1 miles
  • Tulum Beach - 10 min drive - 5.0 miles
  • Tulum Mayan Ruins - 12 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Burrito Amor - ‬7 min walk
  • ‪Vaivén - ‬3 min walk
  • ‪Delicia - ‬10 min walk
  • ‪Viva Cafe Tulum - ‬7 min walk
  • ‪El Aguajito Marisqueria - ‬6 min walk

About this property

ZENDA TULUM LUXURY VILLAS

Guests staying at ZENDA TULUM LUXURY VILLAS enjoy 12 outdoor pools, free WiFi in public areas, and local meal delivery service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a garden and an ATM.
Guests can expect to find free WiFi. Private pools, furnished patios, and refrigerators are also available.
12 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking options include a carport

Things to do

  • 12 outdoor pools
  • Outdoor pool (guest access)

Family friendly

  • 12 outdoor pools
  • In-room refrigerator
  • Private pool
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Champagne service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 299 per pet (varies based on length of stay), plus a deposit of MXN 1000 per stay

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 299 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 717UBG

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see within easy reach of ZENDA TULUM LUXURY VILLAS?

This hotel is situated in La Veleta within a short 11-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at ZENDA TULUM LUXURY VILLAS?

Yes, there is a carport though parking is available on request.

Does ZENDA TULUM LUXURY VILLAS include a casino on the premises?

No, ZENDA TULUM LUXURY VILLAS doesn't have a casino.

Is there an indoor pool at ZENDA TULUM LUXURY VILLAS?

No, this hotel doesn't have an indoor pool; however, there are 12 outdoor pools.

What do couples enjoy most about ZENDA TULUM LUXURY VILLAS?

There are many amenities for couples at this hotel, including a private pool and champagne service as well as 12 outdoor pools.

Does ZENDA TULUM LUXURY VILLAS have a hot tub?

No, there isn't a spa tub at this hotel.

Does ZENDA TULUM LUXURY VILLAS have a restaurant that serves breakfast?

No, ZENDA TULUM LUXURY VILLAS doesn't have a restaurant that serves breakfast.

Does ZENDA TULUM LUXURY VILLAS allow pets to stay for free?

Although they can't stay for free, pets are welcome at ZENDA TULUM LUXURY VILLAS for a fee of MXN 299 per pet, per day. A deposit of MXN 1000 per stay is collected.

Does ZENDA TULUM LUXURY VILLAS have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to ZENDA TULUM LUXURY VILLAS?

The closest major airport to ZENDA TULUM LUXURY VILLAS is Tulum Intl. Airport (TQO), which is 25.4 mi away (41 minutes by car).

Can I book a room with a balcony at ZENDA TULUM LUXURY VILLAS?

Yes, every guestroom at ZENDA TULUM LUXURY VILLAS comes with a furnished patio and some offer pool views.

ZENDA TULUM LUXURY VILLAS Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was absolutely beautiful!!! Staff was accommodating and amazing! Loved!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Wifi was fairly good, beds were a bit hard, ants in room. Stayed in 9 first 2 nights, pool didn't filter and was bit dirty, no patio furniture, had to ask.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very quiet peaceful place to stay. I enjoyed the quiet. Great restaurants within walking distance. 💕 It would be nice if there was a net above the pool as there were always too many leaves in the pool. Pool maintenance was not daily. The filter should be running while the guest is staying to keep the pool cleaner. It would be nice to have a hot plate in the suite for times when you feel like staying in. Also coffee was only provided on the first day. The mini fridge was great. Couldn’t use the closet as the door opened on to the bed and wall so very hard to open door. If you are looking for a peaceful place to reconnect with life this is it.
Night view. So peaceful
Better pool maintenance needed daily
Stayed 10 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La propreté, l’accès à du personnel et la piscine… déception!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, nos encantó la habitación y alado un restaurante divino y rico. Sin embargo, pocos lugares de estacionamiento y la calle sin pavimentar, era muy molesto.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2026